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The Bug & Spider Calne
Hotel
Guest Rating: 2.9
See all 17 reviews
221 Oxford Road

Calne, 

Wiltshire, 


SN11 8AW,  England
Average Guest Rating for The Bug & Spider, Calne
Guest reviews for The Bug & Spider, Calne are provided by real guests who have actually stayed at the property.
Rooms:
2.8
Value:
3.2
Friendliness:
3.9
Cleanliness:
2.8
Facilities:
2.5
Staff service:
3.4
Location:
3.4
Breakfast:
4.0
Guest Rating:
2.9
From 17 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
John
Mature Couple
Stayed: Apr '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
"Avoid at all costs"
Truly horrible! Rooms were dirty (shower encrusted in mold so it was the cleaner option to not shower at all), rooms were cold and dirty, no internet (only in the bar which was blasting out rock music… Read more
"Avoid at all costs"
Truly horrible! Rooms were dirty (shower encrusted in mold so it was the cleaner option to not shower at all), rooms were cold and dirty, no internet (only in the bar which was blasting out rock music). We have stayed in some rough places all over the world but this was the roughest! Read less
Likes:
When we left
Dislikes:
All of the above
Guest Review for The Bug & Spider, Calne
Hilary
Mature Couple
Stayed: Mar '16
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
4
"Okay stay"
The staff were very friendly… Read more
"Okay stay"
The staff were very friendly Read less
Likes:
Evening meal was good
Dislikes:
Shower tiling/grouting looked dirt
Bedside lights would be beneficial
One mattress was very lopsided
Guest Review for The Bug & Spider, Calne
John
Mature Couple
Stayed: Feb '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
1
"Never Again"
When we reported that the heating wasn't working we received the response, "Well, I'm not going to get a plumber out on a Friday night". The cups were stuck to the side with grime. The shower had moul… Read more
"Never Again"
When we reported that the heating wasn't working we received the response, "Well, I'm not going to get a plumber out on a Friday night". The cups were stuck to the side with grime. The shower had mould growing in it. Read less
Likes:
Leaving.
Dislikes:
If this was "Four in a Bed" the envelope would have been empty.
Guest Review for The Bug & Spider, Calne
Jane
Group of Adults
Stayed: Oct '15
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
3
"Attention to detail"
A friendly welcome, decent sized rooms, but attention to detail lacking. Cistern leaked slightly, window blind had slat missing and shower was a bit tight for space. However very quiet room and no sou… Read more
"Attention to detail"
A friendly welcome, decent sized rooms, but attention to detail lacking. Cistern leaked slightly, window blind had slat missing and shower was a bit tight for space. However very quiet room and no sound from the bar reached our rooms. Read less
Likes:
Friendly aervice, quiet location.
Dislikes:
Room needed preparing better.
Guest Review for The Bug & Spider, Calne
Jude
With a colleague
Stayed: Oct '15
1
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
1
Location:
2
Breakfast:
5
"Needs finishing off"
Rooms are nice some was very powerful.… Read more
"Needs finishing off"
Rooms are nice some was very powerful. Read less
Likes:
The breakfast was very good
Dislikes:
No wifi in rooms

Can hear next rooms clearly when on toilet
Guest Review for The Bug & Spider, Calne
John
Alone
Stayed: Sep '15
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
1
Staff service:
2
Location:
3
Breakfast:
4
"Room OK"
The room was ok except for the toilet flush leaking over the bathroom floor and the lack of hot water for showering and shaving. The water leak was reported but no action was taken. Unable to report t… Read more
"Room OK"
The room was ok except for the toilet flush leaking over the bathroom floor and the lack of hot water for showering and shaving. The water leak was reported but no action was taken. Unable to report the absence of hot water as there was only the Chef on duty in the morning. It would have been slightly more pleasant had the breakfast room been warmer. Read less
Likes:
Easy to park and fairly close to my venue. I t would have been a lot better if the bathroom floor was dry and the water was hot.
Dislikes:
Already mentioned
Guest Review for The Bug & Spider, Calne
Sue
Group of Adults
Stayed: Aug '15
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
2
Breakfast:
4
"Overnight stay at bug and spider"
Overnight stay with breakfast while visiting friends on a Saturday arrived about 5pm left on Sunday by 11 am given a double room looking onto the garden. The breakfast was nice a teapot and boiling… Read more
"Overnight stay at bug and spider"
Overnight stay with breakfast while visiting friends on a Saturday arrived about 5pm left on Sunday by 11 am given a double room looking onto the garden. The breakfast was nice a teapot and boiling water for the tea would have been appreciated. However the restaurant had recently been decorated and was pleasant. Read less
Likes:
The bed was comfortable and the bed linen was clean the room was pleasant with basic tea and coffee making facilities a good sized wardrobe and flat screen .
Dislikes:
The bathroom was extremely small and the shower very cramped and in need of a good clean and being replaced. The walls were vey thin and you could hear the person next door snoring all night
Guest Review for The Bug & Spider, Calne
Jacqui
Group of Adults
Stayed: Jul '15
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
3
Facilities:
1
Staff service:
2
Location:
3
Breakfast:
2
"Building Site!"
Had we have known that the place was in a state due to refurbishment, we might not have stayed, but I guess that's why we wasn't told! Scaffolding all around the building and builders rubble around t… Read more
"Building Site!"
Had we have known that the place was in a state due to refurbishment, we might not have stayed, but I guess that's why we wasn't told! Scaffolding all around the building and builders rubble around the back. We had to eat breakfast in a room which had a pool table in it. No apologies from the management to appease. In fact no management to be seen whatsoever. Moody bar staff complaining that the Manager had gone out and left them to run the bar. Not enough orange juice continued below... Read less
Likes:
Comfy bed and clean linen and towels - that's all!
Dislikes:
cont.... to cater for all guests. The hot water & sugar ran out. Same moody staff seemed put out to replenish! Carpet was worse for wear in rooms & black mould in showers. Toothpaste residue in basin
Guest Review for The Bug & Spider, Calne
Penny
Alone
Stayed: Jun '15
2
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
1
Facilities:
2
Staff service:
5
Location:
3
"Useful stop over b & b"
Nice size room, a bit tired and could do with a good clean, especially in the shower. Shower water was extremely hot and I was only able to shower by running the hot tap in the sink to reduce flow of… Read more
"Useful stop over b & b"
Nice size room, a bit tired and could do with a good clean, especially in the shower. Shower water was extremely hot and I was only able to shower by running the hot tap in the sink to reduce flow of hot water to shower!
However the staff were very helpful and welcoming and I had a nice evening meal. Read less
Likes:
The welcoming staff.
Dislikes:
None
Guest Review for The Bug & Spider, Calne
John
Group of Adults
Stayed: May '15
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
4
"Fit for purpose"
Rooms were tired and shower was small and dirty.… Read more
"Fit for purpose"
Rooms were tired and shower was small and dirty. Read less
Likes:
Area was suitable.
Staff very friendly.
Dislikes:
Showers
Guest Review for The Bug & Spider, Calne
Page: 1 | 2 Next
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