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The Bug & Spider Calne
Hotel
Guest Rating: 2.8
See all 29 reviews
221 Oxford Road

Calne, 

Wiltshire, 


SN11 8AW,  United Kingdom
Average Guest Rating for The Bug & Spider, Calne
Guest reviews for The Bug & Spider, Calne are provided by real guests who have actually stayed at the property.
Rooms:
2.8
Value:
3.1
Friendliness:
3.7
Cleanliness:
2.7
Facilities:
2.5
Staff service:
3.3
Location:
3.6
Breakfast:
3.9
Guest Rating:
2.8
From 29 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Thomas
With a colleague
Stayed: Jul '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
1
"Stay well away!"
Was meant to be staying for two nights during the Royal International Air Tattoo, only ended staying for one night and that was one night too long. Never been so disgusted by the quality of accommodat… Read more
"Stay well away!"
Was meant to be staying for two nights during the Royal International Air Tattoo, only ended staying for one night and that was one night too long. Never been so disgusted by the quality of accommodation as I was with this place. The rooms were dirty and run down, my friends room was even worse than mine with the bathroom practically falling apart. Only stayed one night because we couldn't find other accommodation on such short notice, people don't book here! Save your cash and look elsewhere Read less
Likes:
Absolutely nothing! Couldn't wait to leave and never go back!!!!
Dislikes:
Everything about this place was dirty, rundown or broken. Got told breakfast was 7 till 9 but no one was awake at 7 apart me and my friend. Best part was getting a refund and never going back!
Guest Review for The Bug & Spider, Calne
Robert
With a colleague
Stayed: Jul '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
2
Breakfast:
1
"Disgusting."
Not a very warm welcome. No offer to show us where the rooms where.no offer of help with luggage.room smelt of damp, shower room was in a disgusting state from the smell of damp to a water leak to mis… Read more
"Disgusting."
Not a very warm welcome. No offer to show us where the rooms where.no offer of help with luggage.room smelt of damp, shower room was in a disgusting state from the smell of damp to a water leak to missing tiles, really dirty, stained seat covers,dirty carpets,doors that only locked with a key so a fire hazard.cancelled the second night and got a refund. They should have refunded the first night too. No breakfast in sight at 0700 until we left at 0710 although it was included in the price. Read less
Likes:
Nothing at all.
Dislikes:
The whole grimey experience. No one around to hand in keys.no breakfast. Not worth a third of what we paid They should refund what we paid.
Guest Review for The Bug & Spider, Calne
Laura
Mature Couple
Stayed: Jun '17
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
2
"So awful we left as soon as we had arrived"
Horrible unfriendly atmosphere. Clean room but the shower did not work.
So generally unpleasant we decided not to spend the night.… Read more
"So awful we left as soon as we had arrived"
Horrible unfriendly atmosphere. Clean room but the shower did not work.
So generally unpleasant we decided not to spend the night. Read less
Likes:
The room was clean
Dislikes:
Everything
Guest Review for The Bug & Spider, Calne
Katrina
Group of Adults
Stayed: May '17
3
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Very friendly and helpful staff"
Very comfortable, they are obviously working hard at ongoing renovation and repair.… Read more
"Very friendly and helpful staff"
Very comfortable, they are obviously working hard at ongoing renovation and repair. Read less
Likes:
Lovely, very helpful staff, comfortable room and beds, good breakfast.
Dislikes:
Bathroom - did not appear to have been cleaned, no plug for the washbasin, nowhere to put anything down, no towel rails or hooks on the door, just 1 poor hook on the wall. No bedside lamps.
Guest Review for The Bug & Spider, Calne
Denise
Alone
Stayed: May '17
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
2
"One night stay, otherwise would have gone elsewhere (considered driving back home for the night)."
First room allocated was left in the state left by previous resident ('cleaner must have forgotten'). Staff moved me to second room, ground floor with fire exit door, clear glass in the top half (no c… Read more
"One night stay, otherwise would have gone elsewhere (considered driving back home for the night)."
First room allocated was left in the state left by previous resident ('cleaner must have forgotten'). Staff moved me to second room, ground floor with fire exit door, clear glass in the top half (no curtain) so had to use the mattress of a sun-lounger left in the room to cover and provide privacy at night. Bottom half of fire exit door was boarded up (previously broken?). Room smelled, dirt and ash in the bin, unclean carpet. Broken and dirty tiles around the toilet and shower. Didn't eat there. Read less
Likes:
Convenient car journey to event venue. The photo on the site looked ok.
Dislikes:
All as stated above. Wish I had checked it out more before booking a stay there.
Guest Review for The Bug & Spider, Calne
sue
Alone
Stayed: Oct '16
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
3
"adequare"
One night, didn't eat there… Read more
"adequare"
One night, didn't eat there Read less
Likes:
Nothing
Dislikes:
Bed clean and fresh but carpet wasn't
Guest Review for The Bug & Spider, Calne
Jennifer
Mature Couple
Stayed: Sep '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Very comfortable night's stay"
Comfortable clean bedroom with cotton bedding.… Read more
"Very comfortable night's stay"
Comfortable clean bedroom with cotton bedding. Read less
Likes:
Walking distance of Calne, very friendly staff.
Annette and Michael making great improvements.
Dislikes:
None
Guest Review for The Bug & Spider, Calne
Maria
With a colleague
Stayed: Aug '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Perfect stopover in lovely surroundings"
Only stayed one night, all staff very friendly and helpful ,… Read more
"Perfect stopover in lovely surroundings"
Only stayed one night, all staff very friendly and helpful , Read less
Likes:
Relaxed atmosphere , helpfulness of staff and A great breakfast
Dislikes:
No
Guest Review for The Bug & Spider, Calne
Abi
Young Couple
Stayed: Aug '16
2
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
5
"Stay was okay but not the best"
The bed was lovely and main room fairly tidy, however the bathroom was in a dier need of updating and thoroughly cleaning. The toilet was not flushed and when we arrived and when we did flush it we fe… Read more
"Stay was okay but not the best"
The bed was lovely and main room fairly tidy, however the bathroom was in a dier need of updating and thoroughly cleaning. The toilet was not flushed and when we arrived and when we did flush it we feared of it overflowing. Read less
Likes:
The bed was comfy and spacious
Dislikes:
The bathroom was really bad and needs updating and the room it's self needs new decor as it's quite old fashioned and makes it dark
Guest Review for The Bug & Spider, Calne
Stephen
Family with older Children
Stayed: Jul '16
3
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
5
"A little noisy at night"
Attending fair ford air show very good journey to show from you.… Read more
"A little noisy at night"
Attending fair ford air show very good journey to show from you. Read less
Likes:
Cleaners daily
Dislikes:
Noisy at night when leaving the pub
Guest Review for The Bug & Spider, Calne
Page: 1 | 2 | 3 Next
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