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The Horse & Groom Inn Charlton
Self Assessed 3 Stars Guest House
Restaurant with rooms
Guest Rating: 4
See all 27 reviews
The Horse & Groom Inn, The Street

Charlton, 

Wiltshire, 


SN16 9DL,  United Kingdom
Average Guest Rating for The Horse & Groom Inn, Charlton
Guest reviews for The Horse & Groom Inn, Charlton are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.2
Friendliness:
4.7
Cleanliness:
4.1
Facilities:
3.9
Staff service:
4.4
Location:
4.5
Breakfast:
4.3
Guest Rating:
4
From 27 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Andrew
Alone
Stayed: Apr '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great place to stay in a beautiful location"
From arrival to checkout the staff and facilities were superb. The bed was very comfy and the ensuite very well maintained. Breakfast was good and had a healthy choice of food available.… Read more
"Great place to stay in a beautiful location"
From arrival to checkout the staff and facilities were superb. The bed was very comfy and the ensuite very well maintained. Breakfast was good and had a healthy choice of food available. Read less
Likes:
Friendliness of staff and the tranquility of the location
Dislikes:
None
Guest Review for The Horse & Groom Inn, Charlton
Daniel
Group of Adults
Stayed: Mar '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Great Spot for an overnighter"
Used the pub/hotel as a dinner, bed & breakfast after a day at Cheltenham Races. Had a friendly greeting on arrival. Rooms were perfect for a short stay. Excellent food for both dinner and breakfast.… Read more
"Great Spot for an overnighter"
Used the pub/hotel as a dinner, bed & breakfast after a day at Cheltenham Races. Had a friendly greeting on arrival. Rooms were perfect for a short stay. Excellent food for both dinner and breakfast. Read less
Likes:
Food was fantastic , service was great too. Very friendly and welcoming
Dislikes:
None
Guest Review for The Horse & Groom Inn, Charlton
Sian
Mature Couple
Stayed: Mar '17
3
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
5
"Shabby"
Sunday night… Read more
"Shabby"
Sunday night Read less
Likes:
Friendliness of staff and breakfast. Starter menu was great but main course not good-can't fit this in below!
Dislikes:
Not told that the kitchen closed at 8pm on Sunday night although we though that we made it clear that we would be eating in the pub. The décor is very shabby compared to our first stay 17 years ago.
Guest Review for The Horse & Groom Inn, Charlton
Brenda
Family with older Children
Stayed: Dec '16
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
3
"Return to Horse and Groom"
We booked two rooms and staff who took up around said our room was upstairs and that it was a lovely room. We were so spoilt last stay with a beautiful room that we were a bit disappointed with the l… Read more
"Return to Horse and Groom"
We booked two rooms and staff who took up around said our room was upstairs and that it was a lovely room. We were so spoilt last stay with a beautiful room that we were a bit disappointed with the loft room. My husband is very tall and had to stoop to get around. Also disappointed that we didn't have a shower.

Just one other point - the breakfast area was cold and badly lit compared to the rest of the restaurant. We had to rearrange our table ourselves as there wasn't a setting for 3. Read less
Likes:
We still like the Horse and Groom as it is a beautiful inn. We would stay again but might check out the available rooms first.
Dislikes:
See above.
Guest Review for The Horse & Groom Inn, Charlton
Peter
Mature Couple
Stayed: Oct '16
2
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
1
"Past its best"
We stayed for 2 nights in what was billed as a Bed and Breakfast establishment in Bed and Breakfast finder which is how we came to discover the Horse and Groom. Google also suggested there was free Br… Read more
"Past its best"
We stayed for 2 nights in what was billed as a Bed and Breakfast establishment in Bed and Breakfast finder which is how we came to discover the Horse and Groom. Google also suggested there was free Breakfast. As it was, Breakfast was not included which became apparent upon receipt of the booking confirmation and further telephone conversation with a member of staff. The room had clearly seen better days although it was clean. The staff were very friendly and did their best to oblige. Read less
Likes:
The room whilst tired in terms of decoration was very comfortable and we had good nights sleep on both nights. Staff were friendly and did their best to accommodate my wife's feather pillow allergy.
Dislikes:
The food was of an average quality and expensive for what was offered. We did not appreciate a separate charge for the very average breakfast.Earliest start for Breakfast(0915)too late for many.
Guest Review for The Horse & Groom Inn, Charlton
Lynn
Mature Couple
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Friendly country pub with good food, wine, and comfortable rooms."
We stayed overnight to visit Westonbirt Arboretum and local towns.… Read more
"Friendly country pub with good food, wine, and comfortable rooms."
We stayed overnight to visit Westonbirt Arboretum and local towns. Read less
Likes:
Friendly staff, good food and wine, good sized room and bathroom, deep roll top bath, good quality bedding and towels, traditional old pub without being 'themey'.
Dislikes:
None
Guest Review for The Horse & Groom Inn, Charlton
Peter
Mature Couple
Stayed: Jul '16
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
4
Breakfast:
3
"Travelling South England"
The room in the loft was big and clean. A bit difficult though to reach with heavy luggage. Very quiet location, had a good night sleep. The rooflight in the bathroom couldn't be closed.… Read more
"Travelling South England"
The room in the loft was big and clean. A bit difficult though to reach with heavy luggage. Very quiet location, had a good night sleep. The rooflight in the bathroom couldn't be closed. Read less
Likes:
Nice dinner, lovely atmosphere.
Dislikes:
There wasn't a shower in the bathroom, only a bath.
Guest Review for The Horse & Groom Inn, Charlton
Alan
Mature Couple
Stayed: Jul '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
4
"Really enjoyed our stay"
Vacation… Read more
"Really enjoyed our stay"
Vacation Read less
Likes:
Very friendly & attentive staff, could not have asked for more. Evening meals high quality and reasonable value.
Dislikes:
Room décor tired
Guest Review for The Horse & Groom Inn, Charlton
Graham
Young Couple
Stayed: Jul '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful country inn stay"
Beautiful location, lovely big room, peaceful tranquil and totally relaxing. Reserved a table for dinner, and thoroughly enjoyed the whole experience. Excellent food, really fantastic! Great service a… Read more
"Wonderful country inn stay"
Beautiful location, lovely big room, peaceful tranquil and totally relaxing. Reserved a table for dinner, and thoroughly enjoyed the whole experience. Excellent food, really fantastic! Great service at just the right pace, never had to wait but didn't feel rushed at all. Perfect! Breakfast was awesome! Read less
Likes:
Everything ! Absolutely everything.!
The whole stay, was great, and the value for money is huge!
Dislikes:
Nope
Guest Review for The Horse & Groom Inn, Charlton
Michele
Alone
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Pleasant stay in accommodation with character"
I stayed overnight in a double en suite room. The room was very pleasant and clean with full facilities. Great restaurant and bar attached. Lovely place.… Read more
"Pleasant stay in accommodation with character"
I stayed overnight in a double en suite room. The room was very pleasant and clean with full facilities. Great restaurant and bar attached. Lovely place. Read less
Likes:
The Horse and Groom has plenty of character and Olde Worlde charm. The restaurant and bar have a good atmosphere and are beautifully presented. Food and staff are excellent.
Dislikes:
I would have preferred a 'real' shower to the bath attachment style but accept that is part of the style of the bathroom. Also there was no milk in the room for the tea though again I did not ask.
Guest Review for The Horse & Groom Inn, Charlton
Page: 1 | 2 | 3 Next
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