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The Crown Inn Chippenham
Self Assessed 3 Stars Guest House
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Guest Rating: 2.5
See all 11 reviews
The Crown Inn, Yatton Keynell, Giddeahall

Chippenham, 

Wiltshire, 


SN14 7ER,  England
Average Guest Rating for The Crown Inn, Chippenham
Guest reviews for The Crown Inn, Chippenham are provided by real guests who have actually stayed at the property.
Rooms:
2.5
Value:
2.5
Friendliness:
3.2
Cleanliness:
2.7
Facilities:
2.5
Staff service:
3.0
Location:
2.5
Breakfast:
2.4
Guest Rating:
2.5
From 11 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Daniel
Young Couple
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
3
Breakfast:
2
"Extremely unprofessional "Hotel""
The Crown Inn is obviously run down and the owners seem to have lost it. The kitchen chef is more or less in charge of the place. Do NOT believe anything written on their homepage, since it is all an… Read more
"Extremely unprofessional "Hotel""
The Crown Inn is obviously run down and the owners seem to have lost it. The kitchen chef is more or less in charge of the place. Do NOT believe anything written on their homepage, since it is all an illusion. The bar close at eight and after that nothing happens at the Crown Inn. We arrived at 22:00 and could not contact anyone, except of the chef who helped us with the key. Read less
Likes:
The hotel is close to Bath.
Dislikes:
Extremely unprofessional hotel owners. This place will for sure close down in a while.
Response from The Crown Inn:
Hi Daniel, just to let you know The Crown Inn is now under new management as of 04/08/14. We will be introducing a new menu, new staff and updating our rooms slightly. The opening hours for the crown will now be 11am-11pm Sunday - Thursday 11am-12pm Friday/Saturday. Also please check our availability for special deals which will be posted all throughout the year.
Guest Review for The Crown Inn, Chippenham
Christopher
Alone
Stayed: Apr '14
1
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
2
Breakfast:
2
"Error with Online Booking System"
I booked online on the Saturday for a stay on the Bank Holiday Monday evening. I arrived at the Crown at 20:30 on the Monday to find the inn closed and a sign saying 'Closed for Maintenance'. There ha… Read more
"Error with Online Booking System"
I booked online on the Saturday for a stay on the Bank Holiday Monday evening. I arrived at the Crown at 20:30 on the Monday to find the inn closed and a sign saying 'Closed for Maintenance'. There had been no emails or phone messages left to advise me of this. There was no answer on the given phone number for the Crown. I had to make alternative arrangements for my accommodation that night. I am currently awaiting a response from eviivo regarding a refund. Read less
Likes:
Note - the ratings are only because the review system required it, I obviously have no experience of what the Crown is like to stay at.
Dislikes:
None
Response from The Crown Inn:
Hi, just to let you know The Crown Inn is now under new management as of 04/08/14. If you are ever in the area again, please consider staying with us, I can guarantee you won't be disappointed.
Guest Review for The Crown Inn, Chippenham
Richard
With a colleague
Stayed: Apr '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Hotel was shut"
We didn't and nobody informed us the hotel was not open.… Read more
"Hotel was shut"
We didn't and nobody informed us the hotel was not open. Read less
Likes:
Nothing
Dislikes:
Wont attempt to stay there again, we should have been told that the place was closed so we could have booked somewhere else.
Response from The Crown Inn:
Hi, just to let you know The Crown Inn is now under new management as of 04/08/14. If you are ever in the area again, please consider staying with us, I can guarantee you won't be disappointed.
Guest Review for The Crown Inn, Chippenham
John
Alone
Stayed: Apr '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Closed"
The Crown Inn was closed on arrival, I will be seeking refund. Don't book this hotel or use this booking agent.… Read more
"Closed"
The Crown Inn was closed on arrival, I will be seeking refund. Don't book this hotel or use this booking agent. Read less
Likes:
I didn't.
Dislikes:
It wasn't open.
Response from The Crown Inn:
Hi, just to let you know The Crown Inn is now under new management as of 04/08/14. If you are ever in the area again, please consider staying with us, I can guarantee you won't be disappointed.
Guest Review for The Crown Inn, Chippenham
Roger
Mature Couple
Stayed: Mar '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
1
Breakfast:
1
"Adequate"
Stayed for two nights.… Read more
"Adequate"
Stayed for two nights. Read less
Likes:
Not a lot
Dislikes:
There were 4 beers advertised,only 2 available. The toast at breakfast came with no preserves. It said that cereal was available, but not near our table.Location is poor, taxi required call out charge
Response from The Crown Inn:
Hi, just to let you know The Crown Inn is now under new management as of 04/08/14. If you are ever in the area again, please consider staying with us, I can guarantee you won't be disappointed.
Guest Review for The Crown Inn, Chippenham
Steve
Alone
Stayed: Feb '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
5
"Me on my own"
Warm welcome / good food… Read more
"Me on my own"
Warm welcome / good food Read less
Likes:
Nice real ales
Dislikes:
Thank you very much for looking after me.

Cheers
Guest Review for The Crown Inn, Chippenham
Ian
Alone
Stayed: Sep '13
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
2
Breakfast:
3
"Nice Setting"
Arrived late left early. No reason other than work.… Read more
"Nice Setting"
Arrived late left early. No reason other than work. Read less
Likes:
nice quaint place
Dislikes:
Room wasnt that warm and poor mobile reception
Guest Review for The Crown Inn, Chippenham
Helen
Young Couple
Stayed: Jul '13
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
1
"Reasonable room but terrible food"
We stayed for one night as a stop off on a long journey down to Devon. We were pleased with the friendly welcome that we received and the room was reasonable for the price and had everything that we n… Read more
"Reasonable room but terrible food"
We stayed for one night as a stop off on a long journey down to Devon. We were pleased with the friendly welcome that we received and the room was reasonable for the price and had everything that we needed. We decided to have an evening meal at the Crown Inn which was unfortunately very disappointing. I don't normally complain in restaurants but in this situation I was shocked by the quality of food that was provided. Read less
Likes:
The room was clean, comfortable and spacious with everything that we needed. The staff were friendly and polite.
Dislikes:
The food was terrible. My meal was barely cooked and was not as it was described on the menu.
Guest Review for The Crown Inn, Chippenham
Nigel
Mature Couple
Stayed: Jun '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
3
Breakfast:
4
"Satisfactory short stay which suited our requirements"
Our stay at the Crown suited our needs & enabled us to visit some interesting places.… Read more
"Satisfactory short stay which suited our requirements"
Our stay at the Crown suited our needs & enabled us to visit some interesting places. Read less
Likes:
The convenience to the city of Bath.
Dislikes:
Nothing of any consequence
Response from The Crown Inn:
thank you for chosing the crown for your stay. We are please to hear that you enjoyed your stay with us
Guest Review for The Crown Inn, Chippenham
P J
Mature Couple
Stayed: May '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
"A very pleasant country inn"
One night - clean and comfortable… Read more
"A very pleasant country inn"
One night - clean and comfortable Read less
Likes:
As above - staff very friendly and efficient
Dislikes:
No
Response from The Crown Inn:
I am please you were happy with the service the staff provided. I have passed this review on to the staff , they will be more than happy to see they got a friendly review about them
Guest Review for The Crown Inn, Chippenham
Page: 1 | 2 Next
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