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The Bear Hotel Chippenham
Self Assessed 3 Stars Guest House
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Guest Rating: 3.3
See all 7 reviews
12 Market Place

Chippenham, 

Wiltshire, 


SN15 3HJ,  United Kingdom
Average Guest Rating for The Bear Hotel, Chippenham
Guest reviews for The Bear Hotel, Chippenham are provided by real guests who have actually stayed at the property.
Rooms:
3.1
Value:
3.4
Friendliness:
3.9
Cleanliness:
3.7
Facilities:
3.3
Staff service:
3.7
Location:
4.3
Breakfast:
4.0
Guest Rating:
3.3
From 7 reviews
Sort:Guest Reviews
Jacyntha
Young Couple
Stayed: May '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
4
"Budget accommodation adequate for an overnight stay"
Checked-in with the Manager at the bar and shown to room. Central location at the Market Place, walking distance to shops and restaurants (had a lovely meal at Thai Taste just around the corner)
NB:… Read more
"Budget accommodation adequate for an overnight stay"
Checked-in with the Manager at the bar and shown to room. Central location at the Market Place, walking distance to shops and restaurants (had a lovely meal at Thai Taste just around the corner)
NB: Accommodation undergoing refurbishments, would go back on completion of the works. Read less
Likes:
Good size room, with ensuite facilites.
Dislikes:
None
Response from The Bear Hotel:
Thank you for your nice review, We look forward to seeing you again soon. Regards Ian Owner
Guest Review for The Bear Hotel, Chippenham
David
Alone
Stayed: Apr '18
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
"Poor night´s sleep"
Extremely uncomfortable, due to the state of the bed (see below). Building interior generally in neglected state.… Read more
"Poor night´s sleep"
Extremely uncomfortable, due to the state of the bed (see below). Building interior generally in neglected state. Read less
Likes:
Large room, tea/coffee making facilities, bathroom
Dislikes:
Many boards supporting the mattress were missing, leaving large unsupported areas. I couldn't´t even redistribute those few boards remaining, as these were firmly screwed down. Slept very badly.
Response from The Bear Hotel:
Mr Bunn
We are sorry you felt that the bed was uncomfortable and we have had some great feed back on our beds to date. In regards your comments of interior state, we are going through a 450,000 refurbishment and it clearly states on our booking sites that the building is undergoing this.... thank you for your feed back as its very much appreciated. The Bear Management.
Guest Review for The Bear Hotel, Chippenham
Kay
Mature Couple
Stayed: Mar '18
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
5
"Budget hotel hot water , central"
Leisure… Read more
"Budget hotel hot water , central"
Leisure Read less
Likes:
Comfy bed, plenty hot water .central location . Reasonable price .
Dislikes:
Room was very dated in an 80s theme and in need of refurbishment badly.TV tiny.
Response from The Bear Hotel:
Thank You Kay and we look forward to seeing you again. The Bear Management
Guest Review for The Bear Hotel, Chippenham
Karina
Alone
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
"Good, clean room"
Just 1 overnight stay… Read more
"Good, clean room"
Just 1 overnight stay Read less
Likes:
Nice, clean room. Heating was on all night so it didn't get cold. Comfortable bed. Ensuite bathroom and reasonable price
Dislikes:
Rooms need some refurbishment because there are bits of wall coming off, but other than that the room is nice and cosy
Response from The Bear Hotel:
Thank You Karina, hope to see you again soon. The Bear Management
Guest Review for The Bear Hotel, Chippenham
Charlene
Young Couple
Stayed: Feb '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Was a lovely evening, staff were very proffesional & friendly."
We had a lovely time at the bear hotel. Staff were very welcoming and polite. Our room was perfect for us and was what we was expecting.… Read more
"Was a lovely evening, staff were very proffesional & friendly."
We had a lovely time at the bear hotel. Staff were very welcoming and polite. Our room was perfect for us and was what we was expecting. Read less
Likes:
The staff, they were so polite!
Dislikes:
None
Response from The Bear Hotel:
Thank You Charlene and hope to see you soon. The Bear Management
Guest Review for The Bear Hotel, Chippenham
Richard
Alone
Stayed: Feb '18
2
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
3
"The Bear at Chippenham"
the hotel is tried and in need if some TLC, new owners are promising a upgrade to the internal as its a lovely building… Read more
"The Bear at Chippenham"
the hotel is tried and in need if some TLC, new owners are promising a upgrade to the internal as its a lovely building Read less
Likes:
the onl;y isuse i has is there no food so had to go out to eat and no breakfast
Dislikes:
None
Guest Review for The Bear Hotel, Chippenham
ian
Young Couple
Stayed: Feb '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Welcoming friendly atmosphere"
I stayed at the Bear for two nights my room was perfect but the most impressive part of my stay was the Hostess and the barstaff, they are very friendly funny people who make you feel like you are at… Read more
"Welcoming friendly atmosphere"
I stayed at the Bear for two nights my room was perfect but the most impressive part of my stay was the Hostess and the barstaff, they are very friendly funny people who make you feel like you are at home with friends they make sure that you are well looked after. Thanks guys :) Read less
Likes:
The location is perfect and the staff are amazing
Dislikes:
i did not like that i wasnt staying for longer
Response from The Bear Hotel:
Thank You Ian for you're lovely comments you were a pleasure and we hope to see you soon. The Bear Management
Guest Review for The Bear Hotel, Chippenham
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