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The Bear Hotel Chippenham
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Guest Rating: 2.7
See all 23 reviews
12 Market Place

Chippenham, 

Wiltshire, 


SN15 3HJ,  England
Average Guest Rating for The Bear Hotel, Chippenham
Guest reviews for The Bear Hotel, Chippenham are provided by real guests who have actually stayed at the property.
Rooms:
3.0
Value:
2.8
Friendliness:
3.1
Cleanliness:
2.8
Facilities:
2.5
Staff service:
2.7
Location:
4.0
Breakfast:
3.3
Guest Rating:
2.7
From 23 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 Next
Sue
Group of Adults
Stayed: Nov '16
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
4
"If you're looking for a warm comfortable clean room to rest your bones you could pick far worse..."
Don't be put off by the tired entrance & bars at the Bear. No meals are provided so you have are literally paying for a room and the rooms are excellent value for money! The mattress in the four poste… Read more
"If you're looking for a warm comfortable clean room to rest your bones you could pick far worse..."
Don't be put off by the tired entrance & bars at the Bear. No meals are provided so you have are literally paying for a room and the rooms are excellent value for money! The mattress in the four poster room is amazing (incredibly comfortable & I suffer with back problems). There is a great Irish cafe just around the corner for your hearty fry up in the morning. The building & business is very tired and in need of investment but I would stay here again without hesitation. Read less
Likes:
It does exactly what it says on the tin. Loved the rooms!excellent value for money
Dislikes:
None
Guest Review for The Bear Hotel, Chippenham
Karen
Alone
Stayed: Nov '16
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
2
Staff service:
4
Location:
5
"A Good Overnight Stay"
I wanted inexpensive but comfortable overnight accommodation, within reasonable walking distance of Chippenham railway station and from the Wiltshire & Swindon History Centre.… Read more
"A Good Overnight Stay"
I wanted inexpensive but comfortable overnight accommodation, within reasonable walking distance of Chippenham railway station and from the Wiltshire & Swindon History Centre. Read less
Likes:
The Bear Hotel is just off the marketplace and so ideal for me. My room, although at the front of the building was quiet; it was also clean, warm & well appointed. The bed was very comfortable.
Dislikes:
Although advertised, there was no breakfast available which was rather disappointing. The rest of the building was in great need of renovation but is under temporary management awaiting a new tenant.
Guest Review for The Bear Hotel, Chippenham
dean
Alone
Stayed: Nov '16
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
2
Breakfast:
1
"very poor"
the room was ok but i got up at 8-30 to go for breakfast to find no one about and no sine there would be. all i could smell was gas that bad there must be a leak some were… Read more
"very poor"
the room was ok but i got up at 8-30 to go for breakfast to find no one about and no sine there would be. all i could smell was gas that bad there must be a leak some were Read less
Likes:
not a lot
Dislikes:
i would not stay there again
Guest Review for The Bear Hotel, Chippenham
Pamela
Young Couple
Stayed: Sep '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
4
"the bear hotel is in much need of repair and cleanliness issues and decor is a must to be tackled"
Visiting family booked the Bear Hotel at a rush really. Looked at the location which was only 20 minutes away from family. Overall very disappointed with the state of the hotel and my opinion is the r… Read more
"the bear hotel is in much need of repair and cleanliness issues and decor is a must to be tackled"
Visiting family booked the Bear Hotel at a rush really. Looked at the location which was only 20 minutes away from family. Overall very disappointed with the state of the hotel and my opinion is the rooms should not be offered to paying guests as the room myself and my husband was in was absolutely disgusting. Not worth the money infact if I hadn't have already payed I would of not stayed in that hotel. Everything about the hotel was very run down, dingy and filthy. Breakfast.??? What breakfast? Read less
Likes:
Liked nothing about the hotel.....
Dislikes:
The room was awfull
the hotel was awfull
not worth it, no offer of breakfast and there was no one about anyway in the morning it was basically a room and that was it. I would like a refund if poss.
Guest Review for The Bear Hotel, Chippenham
Mick
Group of Adults
Stayed: Sep '16
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
2
"2 nights in Chippenham (never again)"
We stayed on a Fri & Sat Night. On arrival we thought the place was closed due to the 'For Sale' sign over the door.
The place was semi derelict and we were the only occupants. Glad to get away on Su… Read more
"2 nights in Chippenham (never again)"
We stayed on a Fri & Sat Night. On arrival we thought the place was closed due to the 'For Sale' sign over the door.
The place was semi derelict and we were the only occupants. Glad to get away on Sunday. Read less
Likes:
The bathroom was ok.
Dislikes:
The TV in the room did not work. We complained to the staff, but they said there was nothing they could do as they we just temporary until the building closed.No breakfast was available.
Guest Review for The Bear Hotel, Chippenham
David
Alone
Stayed: Aug '16
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
4
"Bear hotel. central but needs TLC"
Staying there for funeral.… Read more
"Bear hotel. central but needs TLC"
Staying there for funeral. Read less
Likes:
Very close to Buttercross in centre of town and funeral function.New owners keen to fix faults which are due to damp getting into wiring and TV aerial system.Hotel neglected in the past.
Dislikes:
Bar music noise. U/S Corridor lights and bathroom lights. No TV reception, steep stairs, no handrail at entrance, shower over bath. this makes hotel disabled unfriendly.
Guest Review for The Bear Hotel, Chippenham
Julie
Alone
Stayed: Jul '16
2
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
2
Facilities:
3
Staff service:
2
Location:
3
"Conveniently located hotel in need of tlc"
The public rooms of the hotel comprise a public bar, bike and toy storage and large empty spaces resounding with neglect.

The room was spacious, there were plenty of good clean towels and the showe… Read more
"Conveniently located hotel in need of tlc"
The public rooms of the hotel comprise a public bar, bike and toy storage and large empty spaces resounding with neglect.

The room was spacious, there were plenty of good clean towels and the shower was hot and reliable - though plumbing was sometimes noisy. Read less
Likes:
Staff were friendly and helpful. They gave direction to local sites and made apologies for the need for refurbishment.
Dislikes:
None
Guest Review for The Bear Hotel, Chippenham
Matthew
Young Couple
Stayed: Dec '15
2
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
1
Staff service:
2
Location:
4
"Not as advertised"
Short two night break in Chippenham.… Read more
"Not as advertised"
Short two night break in Chippenham. Read less
Likes:
Location good for Chippenham and a short walk to train station
Dislikes:
Loud music till midnight in hotel not designed for this. No warning either at booking or on arrival. Rang about breakfast and told it was provided although this was not the case for either morning.
Guest Review for The Bear Hotel, Chippenham
Marie
Alone
Stayed: Oct '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Such a warm welcome"
I grew up on Chippenham so know The Bear of old. Although it's a little tired looking in places.... well it's a couple of hundred years old after all....the welcoming and friendly help from Tina and G… Read more
"Such a warm welcome"
I grew up on Chippenham so know The Bear of old. Although it's a little tired looking in places.... well it's a couple of hundred years old after all....the welcoming and friendly help from Tina and Gary is second to none. They've only recently taken over and are on the process of bringing the Bear back to life. It's a great place to stay. Warm, comfortable, clean and all welcome atmosphere Read less
Likes:
See above
Dislikes:
See above
Guest Review for The Bear Hotel, Chippenham
Raelene
Mature Couple
Stayed: Aug '15
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
5
"definitely not 5 star and very quirky... host is very friendly and helpful"
We enjoyed 2 very quiet nights at The Bear. It is an older building and very quirky which all added to our English experience.… Read more
"definitely not 5 star and very quirky... host is very friendly and helpful"
We enjoyed 2 very quiet nights at The Bear. It is an older building and very quirky which all added to our English experience. Read less
Likes:
Very quiet. We were early to bed having been exploring the surrounds for two days...slept like a log.
Dislikes:
None
Guest Review for The Bear Hotel, Chippenham
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