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The Bear Hotel Chippenham
Self Assessed 3 Stars Guest House
Inn
Guest Rating: 2.9
See all 12 reviews
12 Market Place

Chippenham, 

Wiltshire, 


SN15 3HJ,  England
Average Guest Rating for The Bear Hotel, Chippenham
Guest reviews for The Bear Hotel, Chippenham are provided by real guests who have actually stayed at the property.
Rooms:
3.3
Value:
3.3
Friendliness:
3.3
Cleanliness:
3.1
Facilities:
3.1
Staff service:
2.8
Location:
4.1
Breakfast:
4.5
Guest Rating:
2.9
From 12 reviews
Sort:Guest Reviews
Page: 1 | 2 Next
Phil
Alone
Stayed: Aug '15
1
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
2
"Shocking"
I was greeted by a disco at 15:30hrs in the afternoon.… Read more
"Shocking"
I was greeted by a disco at 15:30hrs in the afternoon. Read less
Likes:
Somewhere to sleep.
Dislikes:
Pretty much all of it.
Guest Review for The Bear Hotel, Chippenham
Laura
Young Couple
Stayed: Jul '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
5
Staff service:
3
Location:
5
"Large room, good decor, amazing jacuzzi bath, beautiful bed, disturbed sleep from other guests"
Beautiful room, four poster bed and the jacuzzi bath was fantastic. A great location for the town centre and bath road bus drop off. Friendly staff on arrival and beautiful silk bed linen. Unfortunate… Read more
"Large room, good decor, amazing jacuzzi bath, beautiful bed, disturbed sleep from other guests"
Beautiful room, four poster bed and the jacuzzi bath was fantastic. A great location for the town centre and bath road bus drop off. Friendly staff on arrival and beautiful silk bed linen. Unfortunately we couldn't drop off our bags before check in as the entire hotel was shut and no answer on the phones at 12.30pm, despite saying it opened for lunch service at 12pm. Unfortunately an abusive couple were swearing and shouting for alot of the night which was scary and disturbed our sleep. Read less
Likes:
Jacuzzi bath, price, and four poster bed. Genral cleaniness was great and lovely bed linen. Great location and friendly staff.
Dislikes:
Abusive language from other guests, disturbed sleep, loud private function, hotel not ope to drop bags off before our walk in teh countryside and no one to drop keys to.
Guest Review for The Bear Hotel, Chippenham
Andrew
Alone
Stayed: Jun '15
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
2
"Cheap but not cheerful."
The hotel has parking for two vehicles only. A baby was having a nappy change on the dining room floor when I arrived. A police forensics officer was shown to a crime scene in one of the rooms whilst… Read more
"Cheap but not cheerful."
The hotel has parking for two vehicles only. A baby was having a nappy change on the dining room floor when I arrived. A police forensics officer was shown to a crime scene in one of the rooms whilst we were there. The toilets were out of order. I had to rearrange the wooden slats of the bed in order to prevent the mattress from falling through. The satellite box was hanging unsupported by a cable through the wall. There was a pubic hair in the ensuite sink. Read less
Likes:
The weather was nice.
Dislikes:
We went to the nearby Angel Hotel for breakfast after seeing the amenities on offer, and will be staying there instead when I return to Chippenham.
Guest Review for The Bear Hotel, Chippenham
Rakesh
Alone
Stayed: May '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
5
"Worst Stay"
Was shocked to see the room was very dirty and had empty Crisp packets in the room. Bed sheets were very dirty and not changes. Room floor was squeaky and Bed was wobbly. Bathroom Mirror is over Toile… Read more
"Worst Stay"
Was shocked to see the room was very dirty and had empty Crisp packets in the room. Bed sheets were very dirty and not changes. Room floor was squeaky and Bed was wobbly. Bathroom Mirror is over Toilet sheet. Shampoo & conditioner were provided but no Bath soap!!
In the Morning came to know from Cleaner that breakfast is only available if booked previous night? No staff available to ask courtesy when check out. Read less
Likes:
Nothing liked. Dirtiest Hotel of all.
Dislikes:
Room was very dirty and had empty Crisp packets in the room. floor was squeaky.
Bed was wobbly. Bed sheets were very dirty and not changes.
Mirror is over Toilet. No Bath soap.
No staff to attend.
Guest Review for The Bear Hotel, Chippenham
linda
Mature Couple
Stayed: May '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"Good food with friendly staff & good accommodation!"
The room was clean & fresh looking with excellent facilities. The staff were friendly & helpful & the food was very good too!… Read more
"Good food with friendly staff & good accommodation!"
The room was clean & fresh looking with excellent facilities. The staff were friendly & helpful & the food was very good too! Read less
Likes:
The location is excellent for what we wanted & the staff were very helpful.
Dislikes:
No
Guest Review for The Bear Hotel, Chippenham
katrine
Mature Couple
Stayed: Mar '15
3
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
"comfortable"
I night stay, disappointed at no breakfast available, parking in Chippenham is not very visitor friendly.… Read more
"comfortable"
I night stay, disappointed at no breakfast available, parking in Chippenham is not very visitor friendly. Read less
Likes:
Convenient central location
Dislikes:
None
Guest Review for The Bear Hotel, Chippenham
Morris
Mature Couple
Stayed: Feb '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
"Very nice twin room, comfortable beds."
Just needed an overnight stay. Check in is up to 21.00h which is a bit inconvenient (early) but as long as you phone ahead the owner is quite accommodating. Room was very clean with very comfortable… Read more
"Very nice twin room, comfortable beds."
Just needed an overnight stay. Check in is up to 21.00h which is a bit inconvenient (early) but as long as you phone ahead the owner is quite accommodating. Room was very clean with very comfortable beds and bedding. Breakfast not available, but located right in town centre, so plenty of places literally within a stones throw to have dinner on arrival and breakfast in the morning. Read less
Likes:
Comfortable beds. Quiet location despite being in town centre and above pub. It was a weekday night though.
Dislikes:
Felt a bit under pressure to check in by 21.00h, but phoned ahead after delays meant we weren't going to get there until 22.00h.
Guest Review for The Bear Hotel, Chippenham
Gillian
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
"Overnight stay in Chippenham"
The rooms were fine with nice new bathrooms, hospitality tray, and the staff helpful. The big let down is the pub part, downstairs needs a complete refurb, and that is what lets down a potentially gr… Read more
"Overnight stay in Chippenham"
The rooms were fine with nice new bathrooms, hospitality tray, and the staff helpful. The big let down is the pub part, downstairs needs a complete refurb, and that is what lets down a potentially great location. Also the music in the pub was too load to be able to hold a conversation without shouting. Read less
Likes:
The hotel is a lovely historic building, but in a shabby condition inside the ground floor.
Dislikes:
None
Guest Review for The Bear Hotel, Chippenham
Matthew
Young Couple
Stayed: Sep '14
3
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
"Lovely place"
Great place & Location. Near the station to go into Bath. Room was great, lovely comfy bed, bathroom was spotless and modern. Perfectly reasonable price.… Read more
"Lovely place"
Great place & Location. Near the station to go into Bath. Room was great, lovely comfy bed, bathroom was spotless and modern. Perfectly reasonable price. Read less
Likes:
The room.
Dislikes:
They were very cheeky not informing us as we checked in that there was going to be music on downstairs until 1:30AM, cheeky bastards. The room was vibrating. Was tempted to ask for partial refund.
Guest Review for The Bear Hotel, Chippenham
Christine
Alone
Stayed: Jun '14
3
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
4
"Good value in pretty town"
Comfy but noisy (hum all night!)… Read more
"Good value in pretty town"
Comfy but noisy (hum all night!) Read less
Likes:
Comfy bed, nice big bathroom, plenty of towels.
Dislikes:
There was a very loud humming noise all night which was evidently in the hotel somewhere; it stopped about 7.30 am but it kept me awake.
Guest Review for The Bear Hotel, Chippenham
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