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Kings Arms Hotel Malmesbury
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.5
See all 67 reviews
29 High Street

Malmesbury, 

Wiltshire, 


SN16 9AA,  England
Average Guest Rating for Kings Arms Hotel, Malmesbury
Guest reviews for Kings Arms Hotel, Malmesbury are provided by real guests who have actually stayed at the property.
Rooms:
3.3
Value:
3.6
Friendliness:
4.0
Cleanliness:
3.6
Facilities:
3.3
Staff service:
3.9
Location:
4.4
Breakfast:
3.9
Guest Rating:
3.5
From 67 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
David
Mature Couple
Stayed: Feb '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"good central location"
efficient and friendly staff… Read more
"good central location"
efficient and friendly staff Read less
Likes:
ideal location for us, good breakfast
Dislikes:
bed was uncomfortable, bedside light didnt work, but overall generally good, would use again
Guest Review for Kings Arms Hotel, Malmesbury
Rod
Family with older Children
Stayed: Feb '15
3
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"Too much bar noise."
Visiting relatives. 2 rooms for two nights, 1 room for one night.… Read more
"Too much bar noise."
Visiting relatives. 2 rooms for two nights, 1 room for one night. Read less
Likes:
Good and friendly staff. Good breakfasts.
Dislikes:
Too much noise from the bar area at night.
Guest Review for Kings Arms Hotel, Malmesbury
Sandra Laura
Young Couple
Stayed: Jan '15
3
Would recommend to others.
Rooms:
4
Value:
2
Friendliness:
2
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
5
"Great location and cozy room"
We stayed at the hotel for one night. We enjoyed the location and the room, but we were not very happy about the noise during the night.… Read more
"Great location and cozy room"
We stayed at the hotel for one night. We enjoyed the location and the room, but we were not very happy about the noise during the night. Read less
Likes:
The location was very central, the room looked nice and clean, and the bed was comfortable
Dislikes:
During the night there was a lot of noise from pub downstairs. People were drinking and talking right under our window.
Guest Review for Kings Arms Hotel, Malmesbury
Barbara
Alone
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Inevitably with a 15th century inn access is a bit scary with a car. Wing mirrors at risk!"
The location is excellent and not noisy despite its proximity to the High Street. My son and family live in Ingram Street so it is very handy for visiting them.… Read more
"Inevitably with a 15th century inn access is a bit scary with a car. Wing mirrors at risk!"
The location is excellent and not noisy despite its proximity to the High Street. My son and family live in Ingram Street so it is very handy for visiting them. Read less
Likes:
The friendliness of the staff.
Dislikes:
Only the sloping floors in the rooms which makes life a bit difficult for me as I have bad balance.
Guest Review for Kings Arms Hotel, Malmesbury
Steve
Mature Couple
Stayed: Nov '14
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
5
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
4
"Everything was fine but a little problem w everything: eg info about the internet was out of date"
Mostly fine. Our room overlooked the alleyway and it was a bit noisy. The information about the internet was out of date so we could not access it.… Read more
"Everything was fine but a little problem w everything: eg info about the internet was out of date"
Mostly fine. Our room overlooked the alleyway and it was a bit noisy. The information about the internet was out of date so we could not access it. Read less
Likes:
the breakfast was good. Particularly the toast seemed to be real bread. the bed was comfy.
Dislikes:
One of our party who was a bit unstable had difficulty using the shower. some more grab rails would be appreciated.
Guest Review for Kings Arms Hotel, Malmesbury
Mona
Alone
Stayed: Oct '14
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
5
"Fabulous friendly & helpful staff but accommodation is very 'tired' and a bit grubby!"
It was a single night stay for a business workshop in the town so the location was ideal.… Read more
"Fabulous friendly & helpful staff but accommodation is very 'tired' and a bit grubby!"
It was a single night stay for a business workshop in the town so the location was ideal. Read less
Likes:
Your staff are amazingly friendly and really helpful - very courteous and with a very positive attitude. The food was fantastic too - supper & breakfast were both very good indeed.
Dislikes:
Room was very tired and a bit grubby. Pillows flat and uncomfortable. There was no fresh air. The bathroom was a bit hazardous. The room could do with a re-vamp and updating to make it more appealing.
Guest Review for Kings Arms Hotel, Malmesbury
Adam
With a colleague
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
"Perfectly good for an overnight stay"
An overnight stay in a twin room from Sunday to Monday morning.… Read more
"Perfectly good for an overnight stay"
An overnight stay in a twin room from Sunday to Monday morning. Read less
Likes:
Friendly staff and perfectly acceptable rooms.
Dislikes:
Maybe the decor needs freshening up a bit and some dusting needs to be done here and there, but apart from that nothing really.
Guest Review for Kings Arms Hotel, Malmesbury
Penny
Group of Adults
Stayed: Oct '14
1
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
3
Cleanliness:
3
Facilities:
1
Staff service:
3
Location:
4
"Noisy and poor value for money"
The room was basic and small but comfortable enough and clean. There was no shower curtain so however careful you were the bathroom floor was wet, not pleasant. The music from the bar was very loud, e… Read more
"Noisy and poor value for money"
The room was basic and small but comfortable enough and clean. There was no shower curtain so however careful you were the bathroom floor was wet, not pleasant. The music from the bar was very loud, earplugs definitely required. Location was convenient and car parking helpful but the noise at night did not make for a pleasant stay and I don't think the price is in any way justified. Read less
Likes:
The convenient location, car parking and plentiful hot water,
Dislikes:
Noise at night; no shower curtain; didn't feel very safe with room opening straight onto car park and beer garden.
Guest Review for Kings Arms Hotel, Malmesbury
Nigel
Alone
Stayed: Oct '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
2
Location:
3
Breakfast:
1
"Clearly the owners have never stayed in their own hotel"
Most of staff friendly, one v. defensive. Clearly understaffed by a huge margin. Room clean but ancient. Bedhead was loose and moved whenever I did. Bedside lights old and awful, both fell over w… Read more
"Clearly the owners have never stayed in their own hotel"
Most of staff friendly, one v. defensive. Clearly understaffed by a huge margin. Room clean but ancient. Bedhead was loose and moved whenever I did. Bedside lights old and awful, both fell over with the slightest touch. Bulb missing. Had to move furniture to access a socket. Bath taps were cranky. Then there was the noise!!! Awful loud fan below in the kitchen, plus machines going all night. Clearly the owners have never stayed in their own hotel as they wouldn't put up with this. Read less
Likes:
Location
Dislikes:
Way over priced. Worth 50% of charge at most. Breakfast was awful Porridge was SO salty I couldn't eat it. Everything on the breakfast menu is priced individually - what nonsense.
Guest Review for Kings Arms Hotel, Malmesbury
louise
Mature Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"great value, great service, excellent customer care with a smile"
very enjoyable… Read more
"great value, great service, excellent customer care with a smile"
very enjoyable Read less
Likes:
friendliness of the staff
Dislikes:
None
Guest Review for Kings Arms Hotel, Malmesbury
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
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