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Kings Arms Hotel Malmesbury
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.5
See all 72 reviews
High St

Malmesbury, 

Wiltshire, 


SN16 9AA,  United Kingdom
Average Guest Rating for Kings Arms Hotel, Malmesbury
Guest reviews for Kings Arms Hotel, Malmesbury are provided by real guests who have actually stayed at the property.
Rooms:
3.3
Value:
3.6
Friendliness:
4.1
Cleanliness:
3.6
Facilities:
3.3
Staff service:
3.9
Location:
4.4
Breakfast:
3.9
Guest Rating:
3.5
From 72 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
Charlie
Mature Couple
Stayed: Apr '16
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
2
Facilities:
3
Staff service:
5
Location:
5
"Nice room let down a bit by bathroom"
Saturday overnight stay for a party in Sherston. I'd booked and paid online which was very easy. Warm welcome and shown to room, then had nice lunch in restaurant. Bedroom has old time feel but good… Read more
"Nice room let down a bit by bathroom"
Saturday overnight stay for a party in Sherston. I'd booked and paid online which was very easy. Warm welcome and shown to room, then had nice lunch in restaurant. Bedroom has old time feel but good modern decoration. Good comfortable bed with crisp white duvet and sheets, partner found pillows a bit thin but they were right for me. We came back in early hours which was no problem, again welcoming smile. Had a good sleep and left unhurried by the 11am checkout time on Sunday morning. Read less
Likes:
Nicely decorated room. Excellent comfortable bed and bedding. Friendly staff. Good food and drink at sensible prices in bar/restaurant. Easy access. Off street parking for reasonable sized cars.
Dislikes:
Bathroom should have been cleaner - an extra 5 mins in there with a damp cloth would have sorted most of it. Clean the taps and waste bin metal work. Replace broken top on hot tap.
Guest Review for Kings Arms Hotel, Malmesbury
Philip
Alone
Stayed: Mar '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Nice place for overnight stay"
I stayed at the Kings Arms at a day at the horses. The reason was the price was very reasonable when all the other places were over charging clients for Cheltenham and basically being money grabbers.… Read more
"Nice place for overnight stay"
I stayed at the Kings Arms at a day at the horses. The reason was the price was very reasonable when all the other places were over charging clients for Cheltenham and basically being money grabbers. Read less
Likes:
The staff (Corinne) friendly. Nice evening meal, reasonable cost for a pint, hot shower
Dislikes:
Parking very night and not signposted, missed it twice round. Too soft pillows no support for nexk
Guest Review for Kings Arms Hotel, Malmesbury
Velda
Group of Adults
Stayed: Mar '16
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
3
"If you're use to oldy worldy and quirky you'll be happy"
Initially concerned as not what was expecting and had booked another room for relatives so anxious about them being happy, as it was we were all happy in the end, was good location for our needs and… Read more
"If you're use to oldy worldy and quirky you'll be happy"
Initially concerned as not what was expecting and had booked another room for relatives so anxious about them being happy, as it was we were all happy in the end, was good location for our needs and staff were excellent at making sure we were happy. Read less
Likes:
Location, open fire in restaurant side
Friendly helpful chatty staff.
Dislikes:
Could not lock room 4 from inside.
Guest Review for Kings Arms Hotel, Malmesbury
Krysia
Alone
Stayed: Mar '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"The perfect location for me, attening a funeral with extremely accomodating hotel manager"
I was delighted when I got to the hotel agreed to let me check in early, it meant I was settled in before attending a stressful event. I had a gorgeous shower and time to unpack. Even the the short wa… Read more
"The perfect location for me, attening a funeral with extremely accomodating hotel manager"
I was delighted when I got to the hotel agreed to let me check in early, it meant I was settled in before attending a stressful event. I had a gorgeous shower and time to unpack. Even the the short wait for the room meant I benefited by meeting two other people who were attending the funeral and who I have become good friends with because we met in the peaceful restaurant at the Kings Arms. I liked that wifi was avaialable in the public space so I could be close to my room. Read less
Likes:
very warm,comfortabl room, kindness and attentiveness from Alice,stored icepack map of malmesbury, a gym pass, walking around malmesbury, co op, health shop friendly residents, wonderful view
Dislikes:
no
Guest Review for Kings Arms Hotel, Malmesbury
Maurice
Alone
Stayed: Feb '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Well placed, easy to find."
All went well.… Read more
"Well placed, easy to find."
All went well. Read less
Likes:
Well placed for what I had to do.
Dislikes:
no.
Guest Review for Kings Arms Hotel, Malmesbury
Emma
Young Couple
Stayed: Feb '16
3
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
5
"great location, lovely breakfast and great staff"
we stayed in room 8, it was ok, very basic, the bed was not that great and the bathroom was not that nice
but saying that the hotel was in a brilliant location, the staff were lovely and the food was… Read more
"great location, lovely breakfast and great staff"
we stayed in room 8, it was ok, very basic, the bed was not that great and the bathroom was not that nice
but saying that the hotel was in a brilliant location, the staff were lovely and the food was excellent Read less
Likes:
the location of the hotel was excellent and the food and staff were lovely
Dislikes:
the bed and the bathroom
Guest Review for Kings Arms Hotel, Malmesbury
Rod
Family with older Children
Stayed: Feb '15
3
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
4
"Too much bar noise."
Visiting relatives. 2 rooms for two nights, 1 room for one night.… Read more
"Too much bar noise."
Visiting relatives. 2 rooms for two nights, 1 room for one night. Read less
Likes:
Good and friendly staff. Good breakfasts.
Dislikes:
Too much noise from the bar area at night.
Guest Review for Kings Arms Hotel, Malmesbury
Sandra Laura
Young Couple
Stayed: Jan '15
3
Would recommend to others.
Rooms:
4
Value:
2
Friendliness:
2
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
5
"Great location and cozy room"
We stayed at the hotel for one night. We enjoyed the location and the room, but we were not very happy about the noise during the night.… Read more
"Great location and cozy room"
We stayed at the hotel for one night. We enjoyed the location and the room, but we were not very happy about the noise during the night. Read less
Likes:
The location was very central, the room looked nice and clean, and the bed was comfortable
Dislikes:
During the night there was a lot of noise from pub downstairs. People were drinking and talking right under our window.
Guest Review for Kings Arms Hotel, Malmesbury
Barbara
Alone
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Inevitably with a 15th century inn access is a bit scary with a car. Wing mirrors at risk!"
The location is excellent and not noisy despite its proximity to the High Street. My son and family live in Ingram Street so it is very handy for visiting them.… Read more
"Inevitably with a 15th century inn access is a bit scary with a car. Wing mirrors at risk!"
The location is excellent and not noisy despite its proximity to the High Street. My son and family live in Ingram Street so it is very handy for visiting them. Read less
Likes:
The friendliness of the staff.
Dislikes:
Only the sloping floors in the rooms which makes life a bit difficult for me as I have bad balance.
Guest Review for Kings Arms Hotel, Malmesbury
Steve
Mature Couple
Stayed: Nov '14
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
5
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
4
"Everything was fine but a little problem w everything: eg info about the internet was out of date"
Mostly fine. Our room overlooked the alleyway and it was a bit noisy. The information about the internet was out of date so we could not access it.… Read more
"Everything was fine but a little problem w everything: eg info about the internet was out of date"
Mostly fine. Our room overlooked the alleyway and it was a bit noisy. The information about the internet was out of date so we could not access it. Read less
Likes:
the breakfast was good. Particularly the toast seemed to be real bread. the bed was comfy.
Dislikes:
One of our party who was a bit unstable had difficulty using the shower. some more grab rails would be appreciated.
Guest Review for Kings Arms Hotel, Malmesbury
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
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