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Kings Arms Hotel Malmesbury
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.3
See all 94 reviews
High Street

Malmesbury, 

Wiltshire, 


SN16 9AA,  United Kingdom
Average Guest Rating for Kings Arms Hotel, Malmesbury
Guest reviews for Kings Arms Hotel, Malmesbury are provided by real guests who have actually stayed at the property.
Rooms:
3.1
Value:
3.4
Friendliness:
3.9
Cleanliness:
3.2
Facilities:
3.1
Staff service:
3.7
Location:
4.3
Breakfast:
3.8
Guest Rating:
3.3
From 94 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Rebecca
Group of Adults
Stayed: May '17
1
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
1
"No hot water, missing staff and a fire engine"
No hot water on the 3 days we were there despite promises there would be. The for alarm also went off to which the fire brigade were called as there was no staff present on sit. The owners said there… Read more
"No hot water, missing staff and a fire engine"
No hot water on the 3 days we were there despite promises there would be. The for alarm also went off to which the fire brigade were called as there was no staff present on sit. The owners said there was but all 10 present outside saw a staff member run from down the road, past us into the hotel to switch it off. There was also no breakfast on offer i.e. To a broken kitchen. We will be applying for a refund, as will the rest of our party. Read less
Likes:
The bar was reasonably priced.
Dislikes:
No hot water all weekend, apparently a broken kitchen and no staff present to deal with fire alarm.
Guest Review for Kings Arms Hotel, Malmesbury
Richard
Mature Couple
Stayed: May '17
3
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
3
"Not a pleasant experience,very poor service,dirty cup ,left in our room,worn out mattress on the bed"
We were very disjointed with hotel and thought all the facilities could have been better ,… Read more
"Not a pleasant experience,very poor service,dirty cup ,left in our room,worn out mattress on the bed"
We were very disjointed with hotel and thought all the facilities could have been better , Read less
Likes:
The town of malmesbury ,was delightful, and quaint.
Dislikes:
None
Guest Review for Kings Arms Hotel, Malmesbury
Miranda
Family with older Children
Stayed: Apr '17
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Very welcoming and helpful staff"
Basic room but good value… Read more
"Very welcoming and helpful staff"
Basic room but good value Read less
Likes:
The staff were very welcoming
Dislikes:
None
Guest Review for Kings Arms Hotel, Malmesbury
Alan
Mature Couple
Stayed: Apr '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
3
"Beautiful place"
Very friendly place lovely surroundings right location for a pleasure… Read more
"Beautiful place"
Very friendly place lovely surroundings right location for a pleasure Read less
Likes:
Location
Dislikes:
Very noisy on afriday night but that his due to the younger people enjoying there the night
Guest Review for Kings Arms Hotel, Malmesbury
martin
Alone
Stayed: Apr '17
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
3
Breakfast:
1
"Could do Better"
What looks like it was once a great old fashioned hotel is currently in need of some TLC.
The room was large and quite clean, but could do with improvements.
The staff, friendly, but bored.
No even… Read more
"Could do Better"
What looks like it was once a great old fashioned hotel is currently in need of some TLC.
The room was large and quite clean, but could do with improvements.
The staff, friendly, but bored.
No evening meals were possible as the chef had gone home ill.
The wifi was patchy at best. Read less
Likes:
Quirky place, the sort I usually look for
Dislikes:
The room was cold and the heating didn't work.
Breakfast seemed to be beyond the girl who was there, so I left to look for something elsewhere.
Guest Review for Kings Arms Hotel, Malmesbury
Norrie
With a colleague
Stayed: Mar '17
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"lovely place"
Excellent… Read more
"lovely place"
Excellent Read less
Likes:
Beer
Dislikes:
None
Guest Review for Kings Arms Hotel, Malmesbury
Heather
Mature Couple
Stayed: Feb '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A very enjoyable stay."
A two night break to celebrate a birthday.… Read more
"A very enjoyable stay."
A two night break to celebrate a birthday. Read less
Likes:
The staff were lovely, so friendly and cheerful. The location was ideal and our room (an annexe in the car park) was comfy and warm and very private.
Dislikes:
Ok the room could have been quite a bit cleaner but the bedding and towels were spotless.
Guest Review for Kings Arms Hotel, Malmesbury
Chris
Alone
Stayed: Feb '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
"Very good value, pleasant stay."
I was given a room in the stable-block wing at the back of the hotel, which suited me fine. The room was warm and comfortable, perhaps a little bit on the tired side, but much better than I was expect… Read more
"Very good value, pleasant stay."
I was given a room in the stable-block wing at the back of the hotel, which suited me fine. The room was warm and comfortable, perhaps a little bit on the tired side, but much better than I was expecting after having read some of the less-than flattering reviews. For people with massive cars (that won't fit through the historic gateway) and money to blow, try somewhere else, but if value for money is important and you own a normal size car, I'd recommend. Read less
Likes:
The room, had its own front door, just yards from my parked car. It was also quiet, warm and had a bath. The Tv and coffee-making facility all worked.
Dislikes:
Maybe a slightly grubby feel, and the bed not so great, but nothing serious.
Guest Review for Kings Arms Hotel, Malmesbury
Charlotte
Mature Couple
Stayed: Dec '16
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
3
"Tired and dated accomodation"
We stayed one night to visit family… Read more
"Tired and dated accomodation"
We stayed one night to visit family Read less
Likes:
Location in he middle of the town
The young lady who checked us in and out and also served breakfast was very nice and helpful.
We asked for extra pillow which we got immediately
Dislikes:
The room was tired and dated. It was not particularly clean
Guest Review for Kings Arms Hotel, Malmesbury
Richard
Family with young Children
Stayed: Oct '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent for a short break"
Room, staff and location very good indeed!… Read more
"Excellent for a short break"
Room, staff and location very good indeed! Read less
Likes:
Convenient for town and surrounding areas. Lovely olde worlde inn- would definitely recommend.
Dislikes:
None
Guest Review for Kings Arms Hotel, Malmesbury
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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