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Kings Arms Hotel Malmesbury
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.6
See all 57 reviews
29 High Street

Malmesbury, 

Wiltshire, 


SN16 9AA,  England
Average Guest Rating for Kings Arms Hotel, Malmesbury
Guest reviews for Kings Arms Hotel, Malmesbury are provided by real guests who have actually stayed at the property.
Rooms:
3.3
Value:
3.7
Friendliness:
4.0
Cleanliness:
3.6
Facilities:
3.4
Staff service:
3.9
Location:
4.4
Breakfast:
3.9
Guest Rating:
3.6
From 57 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Christine
Group of Adults
Stayed: Sep '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Lovely hotel,would recommend"
It was one night for a family wedding,excellent value for money,why some people give bad reviews I don't know,if they want 5 star,book 5 star,this place was quirky as it should be,it's an old coaching… Read more
"Lovely hotel,would recommend"
It was one night for a family wedding,excellent value for money,why some people give bad reviews I don't know,if they want 5 star,book 5 star,this place was quirky as it should be,it's an old coaching inn.Great location in a lovely village,would def book it again. Read less
Likes:
It was only 1 night and we were late for a wedding but were checked in immediately with no fuss,very clean,loved the old style rooms of a coaching inn.
Dislikes:
The rooms were warm but it was very humid outside & a fan was already in the room.
Guest Review for Kings Arms Hotel, Malmesbury
Ann
Mature Couple
Stayed: Sep '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
1
"Disappointing"
Overnight stay whilst in the area.… Read more
"Disappointing"
Overnight stay whilst in the area. Read less
Likes:
Good Location
Dislikes:
The room and ensuite were very small, but as we were only staying one night we didn't complain. The biggest disappointment was the breakfast which was overcooked and extremely burnt.
Guest Review for Kings Arms Hotel, Malmesbury
Stuart
Mature Couple
Stayed: Sep '14
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
4
"Worth the money for the good location"
very good,if we hadn't been to a wedding and been partying ourselves the noise from the side alley would have kept us awake.… Read more
"Worth the money for the good location"
very good,if we hadn't been to a wedding and been partying ourselves the noise from the side alley would have kept us awake. Read less
Likes:
The character of the hotel,the parking and the location.
Dislikes:
the pillows, and the scatter cushions on the bed were very badly stained.
Guest Review for Kings Arms Hotel, Malmesbury
Kate
With a colleague
Stayed: Sep '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"a very pleasant night away"
an opportunity to visit a town neither of us had been to before… Read more
"a very pleasant night away"
an opportunity to visit a town neither of us had been to before Read less
Likes:
the friendliness of everyone we met. the character of the hotel
Dislikes:
None
Guest Review for Kings Arms Hotel, Malmesbury
dave
Alone
Stayed: Sep '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
2
Breakfast:
1
"tired, noisy a d shabby"
Paid for breakfast and no sign of anyone to provide by 7.40 in the morning.
Room Really tired and shabby, shower terrible. 5 minutes to get hot water from tap. Not one to keep on my list I'm afrai… Read more
"tired, noisy a d shabby"
Paid for breakfast and no sign of anyone to provide by 7.40 in the morning.
Room Really tired and shabby, shower terrible. 5 minutes to get hot water from tap. Not one to keep on my list I'm afraid. Read less
Likes:
Friendly on checkin but not much more positive to say
Dislikes:
None
Guest Review for Kings Arms Hotel, Malmesbury
Phillip
Mature Couple
Stayed: Aug '14
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
2
Location:
3
Breakfast:
1
"Worst Accomodation ever"
We stayed for one night and were totally disgusted with the state of the Hotel and room. Poorly decorated, noisy and unclean. Breakfast was also unsatisfactory with only one member of staff serving. N… Read more
"Worst Accomodation ever"
We stayed for one night and were totally disgusted with the state of the Hotel and room. Poorly decorated, noisy and unclean. Breakfast was also unsatisfactory with only one member of staff serving. Never again. Read less
Likes:
The Town is nice
Dislikes:
None
Guest Review for Kings Arms Hotel, Malmesbury
John
Mature Couple
Stayed: Aug '14
2
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
1
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
1
"A good night sleep, lovely evening meal, very disappointing breakfast, f"
Excellent location, the room was very cramped but had a certain charm. Shower was very also very also cramped. The room was is in need of updating and we found it difficult to use the tea making facil… Read more
"A good night sleep, lovely evening meal, very disappointing breakfast, f"
Excellent location, the room was very cramped but had a certain charm. Shower was very also very also cramped. The room was is in need of updating and we found it difficult to use the tea making facilities (no where to plug the kettle in). Cleanliness not the best, hairs in the shower Read less
Likes:
We had a very nice dinner and we had a good nights sleep, value for money
Dislikes:
Breakfast was ruined because it was floating in baked beans juice, and by wife who is a vegetarian ordered beans on toast and the toast was grilled on the grill used to cook the bacon and sausage
Guest Review for Kings Arms Hotel, Malmesbury
Barbara
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Some failings but overall very good stay with you."
I very much appreciate your location but inevitably due to its age, getting through the archway to the car park is hard seeing cars are wider than horse drawn carriages it was originally designed for!… Read more
"Some failings but overall very good stay with you."
I very much appreciate your location but inevitably due to its age, getting through the archway to the car park is hard seeing cars are wider than horse drawn carriages it was originally designed for! Read less
Likes:
The friendliness of the staff and immediate response to any requests was much appreciated.
Dislikes:
(1) TV did not work and was fastened with Sellotape (2) toilet seat was loose (3) neither bedside lights were working due to faulty bulbs.
Guest Review for Kings Arms Hotel, Malmesbury
Joe
Mature Couple
Stayed: Jul '14
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
1
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
5
Breakfast:
1
"No warmth, no charm, not very clean, not very friendly, noisy, no cooling."
Not very good.… Read more
"No warmth, no charm, not very clean, not very friendly, noisy, no cooling."
Not very good. Read less
Likes:
The town.
Dislikes:
See above.
Guest Review for Kings Arms Hotel, Malmesbury
Roger
Mature Couple
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
3
"Very loud drinkers"
location good for wedding at Abbey gardens otherwise you wouldn't stay here… Read more
"Very loud drinkers"
location good for wedding at Abbey gardens otherwise you wouldn't stay here Read less
Likes:
walking distance to wedding
Dislikes:
very very noisy drinkers
Guest Review for Kings Arms Hotel, Malmesbury
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
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