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The Shaw Country Hotel Melksham
Visit Britain 2 Stars Small Hotel
Hotel
Guest Rating: 4.5
See all 135 reviews
Bath Road, Shaw

Melksham, 

Wiltshire, 


SN12 8EF,  England
Average Guest Rating for The Shaw Country Hotel, Melksham
Guest reviews for The Shaw Country Hotel, Melksham are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.3
Friendliness:
4.9
Cleanliness:
4.5
Facilities:
4.1
Staff service:
4.8
Location:
4.6
Breakfast:
4.7
Guest Rating:
4.5
From 135 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Denise
Group of Adults
Stayed: Nov '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"we return frequently because we like it so much"
Very friendly staff and comfortable accommodation… Read more
"we return frequently because we like it so much"
Very friendly staff and comfortable accommodation Read less
Likes:
Friendliness of staff and excellent breakfast
Dislikes:
No
Guest Review for The Shaw Country Hotel, Melksham
Brian
Mature Couple
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A very pleasant outing.Better than expected."
Overnight stay to visit our daughters workplace.… Read more
"A very pleasant outing.Better than expected."
Overnight stay to visit our daughters workplace. Read less
Likes:
An attractive outlook from our bedroom window. An unexpected bonus in that we didn't expect a dinner to be available.It was,and it was excellent.
Dislikes:
The duvet was very heavy for us. We normally live under a 4.5 tog! There was a blanket alternative,for which we were very grateful.
Guest Review for The Shaw Country Hotel, Melksham
Graham
Alone
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Delightful Stopover"
Overnight accommodation for myself and 2 dogs after delivering family members to an evening function in Bath.… Read more
"Delightful Stopover"
Overnight accommodation for myself and 2 dogs after delivering family members to an evening function in Bath. Read less
Likes:
The hotel was a very comfortable place to be, and I had a really good nights sleep in a very comfy bed. My dogs had plenty of space to move around and with me were made very welcome.
Dislikes:
I was sorry it was only an overnight stay and I plan to return!
Guest Review for The Shaw Country Hotel, Melksham
Cedric
Group of Adults
Stayed: Oct '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Just right"
Stayed with a group of friends and this hotel was perfect. Great staff, great food! A little decoration needed in a couple of areas but that is just me being picky. We will definitely stay again… Read more
"Just right"
Stayed with a group of friends and this hotel was perfect. Great staff, great food! A little decoration needed in a couple of areas but that is just me being picky. We will definitely stay again Read less
Likes:
Everything
Dislikes:
Nothing
Guest Review for The Shaw Country Hotel, Melksham
Tammy
Alone
Stayed: Sep '14
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Satisfactory"
I arrived and was immediately greeted by a very friendly member of the team. She proceeded to see if she could get us a last minute restaurant seat and ensured we were happy with the food and service… Read more
"Satisfactory"
I arrived and was immediately greeted by a very friendly member of the team. She proceeded to see if she could get us a last minute restaurant seat and ensured we were happy with the food and service throughout the meal. the next morning, breakfast staff were friendly, fast and efficient and the check out was very speedy and the team were well prepared. Read less
Likes:
The efficiency of the staff.
Dislikes:
The room could do with a bit of an update.
Guest Review for The Shaw Country Hotel, Melksham
John
Mature Couple
Stayed: Sep '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"You have to eat in the restaurant"
Stayed the night whilst on a weeks holiday visiting National Trust properties in the area and the Severn Bore.… Read more
"You have to eat in the restaurant"
Stayed the night whilst on a weeks holiday visiting National Trust properties in the area and the Severn Bore. Read less
Likes:
VERY friendly staff and very surprised at the high quality of the evening meal we had. Worth the visit just for that.
Dislikes:
No
Guest Review for The Shaw Country Hotel, Melksham
david
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"relaxing,clean and friendly"
Two star Hotel (underated) with four star food.… Read more
"relaxing,clean and friendly"
Two star Hotel (underated) with four star food. Read less
Likes:
Very pleasent front of house
Dislikes:
None
Guest Review for The Shaw Country Hotel, Melksham
Alan
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"friendly and convenient"
a pleasant experience… Read more
"friendly and convenient"
a pleasant experience Read less
Likes:
staff and surroundings
Dislikes:
the stairs
Guest Review for The Shaw Country Hotel, Melksham
Simon
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic welcome, friendly staff, great breakfast."
Arrived late on after driving all day, really friendly welcome, asked if we were hungry even though it was very late on, had a drink in the bar then bed.… Read more
"Fantastic welcome, friendly staff, great breakfast."
Arrived late on after driving all day, really friendly welcome, asked if we were hungry even though it was very late on, had a drink in the bar then bed. Read less
Likes:
Staff are very friendly and attentive, room clean and bed comfortable, breakfast was fantastic, bar prices very reasonable.
Dislikes:
Room was a little dated but to be honest it matches the feel of the property, could not fault how clean the room was though.
Guest Review for The Shaw Country Hotel, Melksham
Nicki
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
5
"Friendly, clean hotel in need of some updating to decor!"
Only saw one staff member for whole of stay- she was great. Receptionist, waitress, may have even cooked too! All clean but room decor was very tired and dated to early nineties. Appliances up to date… Read more
"Friendly, clean hotel in need of some updating to decor!"
Only saw one staff member for whole of stay- she was great. Receptionist, waitress, may have even cooked too! All clean but room decor was very tired and dated to early nineties. Appliances up to date but that was it. Read less
Likes:
Friendliness and the breakfast was hot and tasty.
Dislikes:
None
Response from The Shaw Country Hotel:
Thank you very much for your kind review. Regarding seeing only one member of staff,. there are a number of people in the background to include chefs, kitchen porters, cleaners and chambermaids that unfortunately do not get seen, but their hard work is equally recognised. There was only need for Emma to be on duty as the hotel was full and all but two guests were going to functions in the area. Regarding room decor, we are regularly updating rooms such as room 4, 9 and 14 so 10 more to go.
Guest Review for The Shaw Country Hotel, Melksham
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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