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The Shaw Country Hotel Melksham
Visit Britain 2 Stars Small Hotel
Hotel
Guest Rating: 4.5
See all 128 reviews
Bath Road, Shaw

Melksham, 

Wiltshire, 


SN12 8EF,  England
Average Guest Rating for The Shaw Country Hotel, Melksham
Guest reviews for The Shaw Country Hotel, Melksham are provided by real guests who have actually stayed at the property.
Rooms:
4.0
Value:
4.3
Friendliness:
4.9
Cleanliness:
4.5
Facilities:
4.0
Staff service:
4.8
Location:
4.5
Breakfast:
4.7
Guest Rating:
4.5
From 128 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Alan
Mature Couple
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"friendly and convenient"
a pleasant experience… Read more
"friendly and convenient"
a pleasant experience Read less
Likes:
staff and surroundings
Dislikes:
the stairs
Guest Review for The Shaw Country Hotel, Melksham
Simon
Young Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic welcome, friendly staff, great breakfast."
Arrived late on after driving all day, really friendly welcome, asked if we were hungry even though it was very late on, had a drink in the bar then bed.… Read more
"Fantastic welcome, friendly staff, great breakfast."
Arrived late on after driving all day, really friendly welcome, asked if we were hungry even though it was very late on, had a drink in the bar then bed. Read less
Likes:
Staff are very friendly and attentive, room clean and bed comfortable, breakfast was fantastic, bar prices very reasonable.
Dislikes:
Room was a little dated but to be honest it matches the feel of the property, could not fault how clean the room was though.
Guest Review for The Shaw Country Hotel, Melksham
Nicki
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
5
"Friendly, clean hotel in need of some updating to decor!"
Only saw one staff member for whole of stay- she was great. Receptionist, waitress, may have even cooked too! All clean but room decor was very tired and dated to early nineties. Appliances up to date… Read more
"Friendly, clean hotel in need of some updating to decor!"
Only saw one staff member for whole of stay- she was great. Receptionist, waitress, may have even cooked too! All clean but room decor was very tired and dated to early nineties. Appliances up to date but that was it. Read less
Likes:
Friendliness and the breakfast was hot and tasty.
Dislikes:
None
Response from The Shaw Country Hotel:
Thank you very much for your kind review. Regarding seeing only one member of staff,. there are a number of people in the background to include chefs, kitchen porters, cleaners and chambermaids that unfortunately do not get seen, but their hard work is equally recognised. There was only need for Emma to be on duty as the hotel was full and all but two guests were going to functions in the area. Regarding room decor, we are regularly updating rooms such as room 4, 9 and 14 so 10 more to go.
Guest Review for The Shaw Country Hotel, Melksham
melissa
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Friendly B&B. Very very comfy bed!"
One night for a friend's wedding!… Read more
"Friendly B&B. Very very comfy bed!"
One night for a friend's wedding! Read less
Likes:
Very comfy bed. Nice big room with spacious bathroom.
Dislikes:
The decor felt a bit dated & scruffy
Guest Review for The Shaw Country Hotel, Melksham
Heather
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A lovely traditional English country hotel"
My husband and I stayed for one night, when visiting family close by. We also enjoyed an excellent evening meal in the restaurant.… Read more
"A lovely traditional English country hotel"
My husband and I stayed for one night, when visiting family close by. We also enjoyed an excellent evening meal in the restaurant. Read less
Likes:
Spacious room with a comfortable firm bed. Good hanging & storage facilities. Excellent shower with plenty of towels. Staff were friendly & efficient. Excellent evening meal in the restaura
Dislikes:
We'd have appreciated Sunday's breakfast hours ending later than 9am - perhaps to 10am instead.
Guest Review for The Shaw Country Hotel, Melksham
Susan
Mature Couple
Stayed: Jun '14
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
4
"Friendly but very dated"
Only stayed one night for a trip to Laycock and Wells
we were going to stay another night but the decor was so old.… Read more
"Friendly but very dated"
Only stayed one night for a trip to Laycock and Wells
we were going to stay another night but the decor was so old. Read less
Likes:
Staff were friendly and welcoming and the breakfast was of good quality.
Dislikes:
The bed was clean but small, really a single room, no wardrobe or hanging facilities, the décor was so old and dated the bathroom needed a complete refurbishment.All the chrome fittings were pitted
Guest Review for The Shaw Country Hotel, Melksham
peter
Mature Couple
Stayed: May '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Great welcome."
Our two night stay was everything we expected, comfortable, well appointed room, good in-room facilities and very friendly staff.… Read more
"Great welcome."
Our two night stay was everything we expected, comfortable, well appointed room, good in-room facilities and very friendly staff. Read less
Likes:
We ate in the restaurant both nights, the quality, quantity and presentation of the food was first class and the service impeccable.
Dislikes:
None
Guest Review for The Shaw Country Hotel, Melksham
Nigel
Alone
Stayed: May '14
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Terrific place to stay"
Lovely hotel with lots of character and brilliant, friendly and helpful staff… Read more
"Terrific place to stay"
Lovely hotel with lots of character and brilliant, friendly and helpful staff Read less
Likes:
The room, the staff, the food, the atmosphere, the helpfulness and the general ambiance of the whole thing.
Dislikes:
They could have moved it closer to where I was working. ;-)
Guest Review for The Shaw Country Hotel, Melksham
Anthony
Alone
Stayed: Apr '14
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Convenient location and friendly service"
Two nights in connection with a wedding… Read more
"Convenient location and friendly service"
Two nights in connection with a wedding Read less
Likes:
Friendly atmosphere and ability to check in early
Dislikes:
Single room was small
Guest Review for The Shaw Country Hotel, Melksham
Simon
With a colleague
Stayed: Mar '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Friendly welcoming hotel well situated with excellent parking good food needing a little attention."
Over night, good room, very enjoyable meal and breakfast with excellent service pre-arrival and during at the bar and dining room.… Read more
"Friendly welcoming hotel well situated with excellent parking good food needing a little attention."
Over night, good room, very enjoyable meal and breakfast with excellent service pre-arrival and during at the bar and dining room. Read less
Likes:
Service and convenience and value for money.
Dislikes:
None
Guest Review for The Shaw Country Hotel, Melksham
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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