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Helen Browning's Royal Oak Swindon
Self Assessed 4 Stars Guest House
Restaurant with rooms
Guest Rating: 4.7
See all 78 reviews
Cues Lane, Bishopstone

Swindon, 

Wiltshire, 


SN6 8PP,  United Kingdom
Average Guest Rating for Helen Browning's Royal Oak, Swindon
Guest reviews for Helen Browning's Royal Oak, Swindon are provided by real guests who have actually stayed at the property.
Rooms:
4.4
Value:
4.5
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.6
Staff service:
4.8
Location:
4.7
Breakfast:
4.6
Guest Rating:
4.7
From 78 reviews
Sort:Guest Reviews
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stuart
Alone
Stayed: Feb '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"A hidden Gem"
Relaxing, warming and a fantastic experience. I think you should charge additional revenue for your breakfasts, for the standards you have set the room rate is TOO cheap to include breakfast, you ha… Read more
"A hidden Gem"
Relaxing, warming and a fantastic experience. I think you should charge additional revenue for your breakfasts, for the standards you have set the room rate is TOO cheap to include breakfast, you have a captive market. (We spoke about this in the bar over breakfast if you remember) You have a unique selling point, put some pictures up of your suppliers eg picture of Jody in his racing car, tell the story..... I have taken loads of pictures of my experience and will post on Trip Advisor Read less
Likes:
Everything !! Well done, you have created a fantastic experience and as Arnie said "I'll be Back" !!!
Dislikes:
The only criticism was not having milk in the room, something I know you are aware of..........
Guest Review for Helen Browning's Royal Oak, Swindon
Carole
Mature Couple
Stayed: Feb '18
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Just what we needed"
We were only coming up for one night to meet friends so to find the restaurant our friends had chosen had an adjoining hotel was perfect. We would definitely do it again but choose a larger room… Read more
"Just what we needed"
We were only coming up for one night to meet friends so to find the restaurant our friends had chosen had an adjoining hotel was perfect. We would definitely do it again but choose a larger room Read less
Likes:
The convenience
Dislikes:
The room was too small but that was kind of our fault for choosing the cheapest room
Guest Review for Helen Browning's Royal Oak, Swindon
Andrew
Mature Couple
Stayed: Feb '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Excellent 2 night Stay"
The room we stayed in was called “Marral Woodland” and was excellent. Nicely decorated, spacious, big bed, espresso machine and great walk-in shower. For dinner we both opted for the beef burger with… Read more
"Excellent 2 night Stay"
The room we stayed in was called “Marral Woodland” and was excellent. Nicely decorated, spacious, big bed, espresso machine and great walk-in shower. For dinner we both opted for the beef burger with cheese and bacon. As I am on a low carb diet I had salad instead of a bun and chips. The salad presented was superb with beetroot, pickles and a big helping of slaw! The beef comes from the cattle reared on Helen Browning’s farm and is so good! It was an excellent meal and it’s a really lovely pub. Read less
Likes:
Nothing is too much trouble. The staff enjoy their job and look after you with genuine enthusiasm. The food is outstanding and the rooms are excellent.
Dislikes:
None
Guest Review for Helen Browning's Royal Oak, Swindon
Joanna
Mature Couple
Stayed: Feb '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Foodie heaven"
We had a 2 night stay to explore the area… Read more
"Foodie heaven"
We had a 2 night stay to explore the area Read less
Likes:
The Royal Oak was a warm, friendly pub, the staff were very helpful and the food was excellent
Dislikes:
We would chose a larger room when we return (which we will!)
Guest Review for Helen Browning's Royal Oak, Swindon
Michael
Group of Adults
Stayed: Jan '18
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"great stay - no significant issues"
It 2was fine… Read more
"great stay - no significant issues"
It 2was fine Read less
Likes:
everything
Dislikes:
the light covering metal stairway outside the bedrooms needs to b3ee on a heat sensor not a timing switch
Guest Review for Helen Browning's Royal Oak, Swindon
Maria
Mature Couple
Stayed: Jan '18
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Returning for a second stay"
The first stay was fantastic and set the bar very high. We stayed an extra. Isn’t this time because we had such a good experience just 10 months earlier. We wanted to see more of the county were using… Read more
"Returning for a second stay"
The first stay was fantastic and set the bar very high. We stayed an extra. Isn’t this time because we had such a good experience just 10 months earlier. We wanted to see more of the county were using this as our base. Read less
Likes:
The location is pretty and peaceful. The rooms vary from ‘cosy’ to spacious. The beds are quite comfy for one or two nights, not more, the food is very good quality. Most of it Organic and local.
Dislikes:
The bar area & restaurant had fires burning as well as hot radiators pumping out far too much heat. The seating is uncomfortable & there was a lot of noise, shouting &loud radio, from the kitchen.
Response from Helen Browning's Royal Oak:
Thank you. And thanks also for mentioning that we upgraded your room within 5 minutes of arrival, since you had failed to choose the room of your choice over the online system; and we did not charge you for that. I am sorry I was not around more to be able to give you more personal attention. TF
Guest Review for Helen Browning's Royal Oak, Swindon
MICHAEL
Mature Couple
Stayed: Dec '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Outstanding hospitality."
Perfect setting for a short overnight break. Excellent accommodation and cuisine.… Read more
"Outstanding hospitality."
Perfect setting for a short overnight break. Excellent accommodation and cuisine. Read less
Likes:
Exceeded expectations in every respect.
Dislikes:
None
Guest Review for Helen Browning's Royal Oak, Swindon
Dean
Family with young Children
Stayed: Dec '17
4
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"Mixed feelings."
We had a relaxing overnight stay whilst commuting from London to Cornwall.… Read more
"Mixed feelings."
We had a relaxing overnight stay whilst commuting from London to Cornwall. Read less
Likes:
The room was lovely and the rate including breakfast for the four of us was excellent.
Dislikes:
We felt the pub meal was overpriced particularly the kids’ meals, drinks and desserts.

Breakfast was good although most of the toast was burnt - we didn’t send it back as we needed to leave.
Guest Review for Helen Browning's Royal Oak, Swindon
Hannah
Young Couple
Stayed: Dec '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"A perfect escape"
A wonderful evening away in a fabulous room with excellent food and very friendly staff… Read more
"A perfect escape"
A wonderful evening away in a fabulous room with excellent food and very friendly staff Read less
Likes:
- The room
- The bath
- The food
- The staff
Dislikes:
None
Guest Review for Helen Browning's Royal Oak, Swindon
Ralph
Young Couple
Stayed: Dec '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Lovely"
One night on a two-day trip walking on the Ridgeway and surrounding.… Read more
"Lovely"
One night on a two-day trip walking on the Ridgeway and surrounding. Read less
Likes:
Clean rooms, great food, comfy wide bed and nice bathroom, friendly staff
Dislikes:
Very minor: no matches to light candles in bathroom (luckily our head-torch did fine instead). Bathroom floor a little cold (probably since our feet got wet walking), bedroom slippers would be good.
Guest Review for Helen Browning's Royal Oak, Swindon
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