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Helen Browning's Royal Oak Swindon
Self Assessed 4 Stars Guest House
Restaurant with rooms
Guest Rating: 4.7
See all 49 reviews
Cues Lane, Bishopstone

Swindon, 

Wiltshire, 


SN6 8PP,  United Kingdom
Average Guest Rating for Helen Browning's Royal Oak, Swindon
Guest reviews for Helen Browning's Royal Oak, Swindon are provided by real guests who have actually stayed at the property.
Rooms:
4.3
Value:
4.4
Friendliness:
4.9
Cleanliness:
4.8
Facilities:
4.5
Staff service:
4.8
Location:
4.7
Breakfast:
4.6
Guest Rating:
4.7
From 49 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 Next
Kary
Mature Couple
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Well located and friendly pub with beautiful rooms and excellent food."
We used the pub as a base to explore The Ridgeway.… Read more
"Well located and friendly pub with beautiful rooms and excellent food."
We used the pub as a base to explore The Ridgeway. Read less
Likes:
The combination of beautiful rooms and a perfect pub, serving great food and beer. A lovely place to relax after a day walking in the local countryside.
Dislikes:
None
Guest Review for Helen Browning's Royal Oak, Swindon
Keith
Group of Adults
Stayed: Oct '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Two night walking break with friends"
An excellent base for walking parts of the Ridgeway.… Read more
"Two night walking break with friends"
An excellent base for walking parts of the Ridgeway. Read less
Likes:
The friendly staff were a pleasure to meet. Our rooms were ideal - fresh and clean. The Wallow was great for our group to gather and chew the cud before dinner. Supply of tea, coffee, milk appreciated
Dislikes:
No
Guest Review for Helen Browning's Royal Oak, Swindon
Philip
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Wedding anniversary"
Stayed with you for our ruby wedding celebration… Read more
"Wedding anniversary"
Stayed with you for our ruby wedding celebration Read less
Likes:
Fantastic food, excellent service, friendly staff😁
Dislikes:
None
Guest Review for Helen Browning's Royal Oak, Swindon
Sheila
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great Friendly Pub with Very Classy Accomodation."
We arrived early so that we could have lunch.We had a great room Kate's Folly.In the evening we had a trailer ride around the farm with the forager and herbalist and Tim.Saw lots of pigs too.Back to p… Read more
"Great Friendly Pub with Very Classy Accomodation."
We arrived early so that we could have lunch.We had a great room Kate's Folly.In the evening we had a trailer ride around the farm with the forager and herbalist and Tim.Saw lots of pigs too.Back to pub to a wonderful sharing supper with other guests.Lovely comfortable room and a great breakfast. Read less
Likes:
Everything
Dislikes:
There could have been a dog bin to dispose of waste.
Guest Review for Helen Browning's Royal Oak, Swindon
James
Group of Adults
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Relaxed professional service"
2 night stay while walking the Ridgeway . Lovely rooms great service interested and interesting staff. The food and beer were good and very good wine . It spoilt us for our next hotel which couldn't m… Read more
"Relaxed professional service"
2 night stay while walking the Ridgeway . Lovely rooms great service interested and interesting staff. The food and beer were good and very good wine . It spoilt us for our next hotel which couldn't match it! Read less
Likes:
The room - particularly the little touches - the China the wallpaper
The staff friendly and accommodating
The food - particularly the home grown products and jams and ice cream and....
Dislikes:
No
Guest Review for Helen Browning's Royal Oak, Swindon
Robert
Mature Couple
Stayed: Sep '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"A friendly, comfortable place with excellent food"
A friendly welcome and introduction to our room. Offered a choice of tables in the restaurant but recommended a quiet corner which suited us perfectly. Food was tasty and we tried the pork based main… Read more
"A friendly, comfortable place with excellent food"
A friendly welcome and introduction to our room. Offered a choice of tables in the restaurant but recommended a quiet corner which suited us perfectly. Food was tasty and we tried the pork based main courses given that pigs are the speciality of the organic farm associated with the pub. Stayed in Football field which is a reasonable sized room, recently built, with a very large and comfortable bed. Bathroom was clean and functional but the shower is a bit on the small side. Read less
Likes:
Friendliness of the staff and the owner is great as it makes you feel at home. Food is excellent and room and food are good value.
Dislikes:
None
Guest Review for Helen Browning's Royal Oak, Swindon
Alison
Group of Adults
Stayed: Sep '17
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Welcoming, memorable stay in lovely location"
Party of adults and children staying for the weekend.… Read more
"Welcoming, memorable stay in lovely location"
Party of adults and children staying for the weekend. Read less
Likes:
Setting of the pub & accommodation was wonderful. Lovely village. Fantastic atmosphere in the pub in the evening. Excellent food with focus on organic & animal welfare. Super friendly, helpful people
Dislikes:
None
Guest Review for Helen Browning's Royal Oak, Swindon
Phillip
Alone
Stayed: Aug '17
1
Would recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"electronic booking system - errors; compounded by email response"
I booked on-line, specifically, and only to stay on the night of Sunday, 28th August 2017.

The system accepted my booking in full - I have the emailed reply!
Then - sent me another email saying th… Read more
"electronic booking system - errors; compounded by email response"
I booked on-line, specifically, and only to stay on the night of Sunday, 28th August 2017.

The system accepted my booking in full - I have the emailed reply!
Then - sent me another email saying that there were no rooms on that date,
Subsequently to send me an email saying I was booked in on the above date!
I responded with an email, and
By reply was asked what I wanted to do about it -
I responded cancel it please.
Thought no more of it until I got a text message and an answer 'phone t Read less
Likes:
was arriving!

ratings above as the system needed me to fill them in to accept this response - didn't actually stay; so can't say!
Dislikes:
I'd like to stay - but on a date of my choosing
Response from Helen Browning's Royal Oak:
Dear Mr Brook
I apologize for this. I hope one day you'll be able to stay with us and try our rooms and food. I can ensure you will forget about this accident and have a lovely time. Kind regards
VR
Guest Review for Helen Browning's Royal Oak, Swindon
Philip
Mature Couple
Stayed: Aug '17
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
4
"Needs to do better"
We chose this venue following the excellent Sunday Times review and enticing website. On arrival we had to walk through an intimidating group of 3 members of staff standing chatting and smoking at th… Read more
"Needs to do better"
We chose this venue following the excellent Sunday Times review and enticing website. On arrival we had to walk through an intimidating group of 3 members of staff standing chatting and smoking at the bottom of the steps to Reception. The receptionist was friendly and efficient and we were shown to our room. It was very hot in the room even though the window was already open and we realised why a fan had been provided - we needed it all night to be cool enough to sleep. Read less
Likes:
The location was good for us. My husband enjoyed his breakfast. The bed was comfortable and the room was clean. Very smart accessories. Room too far from restaurant on a wet/cold night.
Dislikes:
We were unable to make a drink in our room as there was no milk in the fridge, even after we'd flagged that up. Nowhere in the bathroom to put a washbag or to hang a towel/ clothes while showering.
Guest Review for Helen Browning's Royal Oak, Swindon
Simon
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A welcome return to a favourite place"
A friendly welcome as always. Very pleasant room. Two super dinners,(enormous portions) and excellent breakfasts. Charming, attentive staff. This is a favourite place which never disappoints… Read more
"A welcome return to a favourite place"
A friendly welcome as always. Very pleasant room. Two super dinners,(enormous portions) and excellent breakfasts. Charming, attentive staff. This is a favourite place which never disappoints Read less
Likes:
see above
Dislikes:
None
Guest Review for Helen Browning's Royal Oak, Swindon
Page: 1 | 2 | 3 | 4 | 5 Next
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