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20 at The Kings Swindon
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.6
See all 62 reviews
20 Wood Street

Swindon, 

Wiltshire, 


SN1 4AB,  United Kingdom
Average Guest Rating for 20 at The Kings, Swindon
Guest reviews for 20 at The Kings, Swindon are provided by real guests who have actually stayed at the property.
Rooms:
3.0
Value:
3.8
Friendliness:
4.2
Cleanliness:
4.0
Facilities:
3.3
Staff service:
4.0
Location:
4.5
Breakfast:
4.1
Guest Rating:
3.6
From 62 reviews
Sort:Guest Reviews
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Joni
Mature Couple
Stayed: Oct '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Comfortable Stay at the 20"
I picked the hotel because it was very close to the Swindon Arts Centre and the Tuppenny, where I was to attend events.… Read more
"Comfortable Stay at the 20"
I picked the hotel because it was very close to the Swindon Arts Centre and the Tuppenny, where I was to attend events. Read less
Likes:
The location, common areas and rooms were great. The rooms were very cozy, most everything worked well and we really enjoyed our stay.
Dislikes:
The only problems were bad wifi and the bathroom was really freezing.
Guest Review for 20 at The Kings, Swindon
David
Alone
Stayed: Oct '18
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
4
"Tired room with too many things wrong"
Tv didn’t work. Bedside lamp broken. Window didn’t open. Shower a bit feeble. Location brilliant and breakfast not bad. Room 31 if you want to fix the problems… Read more
"Tired room with too many things wrong"
Tv didn’t work. Bedside lamp broken. Window didn’t open. Shower a bit feeble. Location brilliant and breakfast not bad. Room 31 if you want to fix the problems Read less
Likes:
I actually slept ok
Dislikes:
The faults with the room that the bar staff were unable to fix
Guest Review for 20 at The Kings, Swindon
Mike
Family with older Children
Stayed: Oct '18
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
2
Location:
4
Breakfast:
4
"basic but good value for money"
We booked 2 seperate rooms for a one night stay whilst celebrating my sister-in-law's 50th… Read more
"basic but good value for money"
We booked 2 seperate rooms for a one night stay whilst celebrating my sister-in-law's 50th Read less
Likes:
the breakfast food was fine and the room clean and tidy
Dislikes:
bedrooms cold due to no central heating! Service at breakfast not good, tables left untidy,missing cutlery and condiments,incorrect food arrived that didn't match the order?although the food was fine
Guest Review for 20 at The Kings, Swindon
Jonathan
Alone
Stayed: Sep '18
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
2
"Cheap, but I'd rather pay a bit more for a better room and security is poor"
Stayed here for the first time in a single room. The hotel was fairly nice and the stay served it's purpose but the room was fairly dated. I'd rather pay a bit more for a nicer room and better breakfa… Read more
"Cheap, but I'd rather pay a bit more for a better room and security is poor"
Stayed here for the first time in a single room. The hotel was fairly nice and the stay served it's purpose but the room was fairly dated. I'd rather pay a bit more for a nicer room and better breakfast. Worse, when I returned to my room after breakfast I found my door was propped open (as were all the rooms' doors) but no-one was cleaning it. My laptop and possessions were on show and available for anyone to take. Seems a general lack of care, attention & pride in all aspects of this hotel. Read less
Likes:
Hotel is in a good location, was clean and has a reasonable amount of character. The staff were friendly and helpful.
Dislikes:
Room badly needs updating - but not just spending money, it needs some care and "love".
Breakfast selection was poor, e.g. no natural yoghurt or fruit salad.
Poor security.
Guest Review for 20 at The Kings, Swindon
Josh
With a colleague
Stayed: Sep '18
2
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
1
Cleanliness:
3
Facilities:
2
Staff service:
1
Location:
5
Breakfast:
4
"Probably better in the week, weekends are in nightclub mode"
Check in was fine, room was as expected. Music runs until 3am owing to the nightclub. The bar has a policy of removing 'unattended'drinks, even if full & the dance floor has a policy of no drinks, so… Read more
"Probably better in the week, weekends are in nightclub mode"
Check in was fine, room was as expected. Music runs until 3am owing to the nightclub. The bar has a policy of removing 'unattended'drinks, even if full & the dance floor has a policy of no drinks, so if you buy one, drink it before you dance. Security do not allow residents outside of their rooms after the club closes and will forcibly insist you go to your room. Read less
Likes:
Price, clean
Dislikes:
The service.
Guest Review for 20 at The Kings, Swindon
Patricia
Mature Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
1
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"Downstairs bars & restaurant lovely"
Just one night to see family… Read more
"Downstairs bars & restaurant lovely"
Just one night to see family Read less
Likes:
Location and ambiance in bars
Dislikes:
Bedroom very poor in comparison to rest of hotel no shampoo or hairdryer
Guest Review for 20 at The Kings, Swindon
Joanne
Group of Adults
Stayed: Sep '18
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
5
"Ideal location, room comfortable, breakfast fantastic (both food & service, bar staff moody"
The location was ideal for what we needed. Room was comfortable and clean. Though socket for bedside light in room 32 not working and shower not very powerful at all.… Read more
"Ideal location, room comfortable, breakfast fantastic (both food & service, bar staff moody"
The location was ideal for what we needed. Room was comfortable and clean. Though socket for bedside light in room 32 not working and shower not very powerful at all. Read less
Likes:
Breakfast was fantastic. Good choice and accommodating with menu changes. Lady that served us for breakfast was very friendly and lovely.
Dislikes:
Most of the bar staff on the Saturday night looked like they didn't want to be there. No enthusiasm and definately no service with a smile.
Guest Review for 20 at The Kings, Swindon
Tina
Young Couple
Stayed: Aug '18
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
5
"Great location,rooms need updating"
Great location for what we wanted disappointed with the standard of room compared to the decor downstairs. The room was extremely hot and even with the fan on, windows open it took a while for it to c… Read more
"Great location,rooms need updating"
Great location for what we wanted disappointed with the standard of room compared to the decor downstairs. The room was extremely hot and even with the fan on, windows open it took a while for it to cool down. Read less
Likes:
Location and great breakfast
Dislikes:
Standard of room
Guest Review for 20 at The Kings, Swindon
Julie
Alone
Stayed: Jul '18
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Great location average room"
It was only for 1 night, but the location suited me… Read more
"Great location average room"
It was only for 1 night, but the location suited me Read less
Likes:
I liked the location. Parking was good. Breakfast was nice. Staff were friendly.
Dislikes:
Room was very very hot, there was a electric fan but it was very noisy. I thought the room was adequate but would probably book a premier inn over this hotel as they have air conditioning.,.
Guest Review for 20 at The Kings, Swindon
Jan
Group of Adults
Stayed: Apr '18
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful little hotel"
Staff incredibly helpful, good music night on Sunday, fab Sunday lunch good value for money… Read more
"Wonderful little hotel"
Staff incredibly helpful, good music night on Sunday, fab Sunday lunch good value for money Read less
Likes:
Bianca was so helpful but all staff were helpful and friendly could not do enough for us
Dislikes:
None
Guest Review for 20 at The Kings, Swindon
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