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20 at The Kings Swindon
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.7
See all 58 reviews
20 Wood Street

Swindon, 

Wiltshire, 


SN1 4AB,  United Kingdom
Average Guest Rating for 20 at The Kings, Swindon
Guest reviews for 20 at The Kings, Swindon are provided by real guests who have actually stayed at the property.
Rooms:
3.0
Value:
3.8
Friendliness:
4.3
Cleanliness:
4.0
Facilities:
3.3
Staff service:
4.1
Location:
4.5
Breakfast:
4.1
Guest Rating:
3.7
From 58 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Josh
With a colleague
Stayed: Sep '18
2
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
1
Cleanliness:
3
Facilities:
2
Staff service:
1
Location:
5
Breakfast:
4
"Probably better in the week, weekends are in nightclub mode"
Check in was fine, room was as expected. Music runs until 3am owing to the nightclub. The bar has a policy of removing 'unattended'drinks, even if full & the dance floor has a policy of no drinks, so… Read more
"Probably better in the week, weekends are in nightclub mode"
Check in was fine, room was as expected. Music runs until 3am owing to the nightclub. The bar has a policy of removing 'unattended'drinks, even if full & the dance floor has a policy of no drinks, so if you buy one, drink it before you dance. Security do not allow residents outside of their rooms after the club closes and will forcibly insist you go to your room. Read less
Likes:
Price, clean
Dislikes:
The service.
Guest Review for 20 at The Kings, Swindon
Patricia
Mature Couple
Stayed: Sep '18
5
Would recommend to others.
Rooms:
1
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
5
"Downstairs bars & restaurant lovely"
Just one night to see family… Read more
"Downstairs bars & restaurant lovely"
Just one night to see family Read less
Likes:
Location and ambiance in bars
Dislikes:
Bedroom very poor in comparison to rest of hotel no shampoo or hairdryer
Guest Review for 20 at The Kings, Swindon
Joanne
Group of Adults
Stayed: Sep '18
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
3
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
5
Breakfast:
5
"Ideal location, room comfortable, breakfast fantastic (both food & service, bar staff moody"
The location was ideal for what we needed. Room was comfortable and clean. Though socket for bedside light in room 32 not working and shower not very powerful at all.… Read more
"Ideal location, room comfortable, breakfast fantastic (both food & service, bar staff moody"
The location was ideal for what we needed. Room was comfortable and clean. Though socket for bedside light in room 32 not working and shower not very powerful at all. Read less
Likes:
Breakfast was fantastic. Good choice and accommodating with menu changes. Lady that served us for breakfast was very friendly and lovely.
Dislikes:
Most of the bar staff on the Saturday night looked like they didn't want to be there. No enthusiasm and definately no service with a smile.
Guest Review for 20 at The Kings, Swindon
Tina
Young Couple
Stayed: Aug '18
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
5
"Great location,rooms need updating"
Great location for what we wanted disappointed with the standard of room compared to the decor downstairs. The room was extremely hot and even with the fan on, windows open it took a while for it to c… Read more
"Great location,rooms need updating"
Great location for what we wanted disappointed with the standard of room compared to the decor downstairs. The room was extremely hot and even with the fan on, windows open it took a while for it to cool down. Read less
Likes:
Location and great breakfast
Dislikes:
Standard of room
Guest Review for 20 at The Kings, Swindon
Julie
Alone
Stayed: Jul '18
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Great location average room"
It was only for 1 night, but the location suited me… Read more
"Great location average room"
It was only for 1 night, but the location suited me Read less
Likes:
I liked the location. Parking was good. Breakfast was nice. Staff were friendly.
Dislikes:
Room was very very hot, there was a electric fan but it was very noisy. I thought the room was adequate but would probably book a premier inn over this hotel as they have air conditioning.,.
Guest Review for 20 at The Kings, Swindon
Jan
Group of Adults
Stayed: Apr '18
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wonderful little hotel"
Staff incredibly helpful, good music night on Sunday, fab Sunday lunch good value for money… Read more
"Wonderful little hotel"
Staff incredibly helpful, good music night on Sunday, fab Sunday lunch good value for money Read less
Likes:
Bianca was so helpful but all staff were helpful and friendly could not do enough for us
Dislikes:
None
Guest Review for 20 at The Kings, Swindon
louise
Young Couple
Stayed: Apr '18
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
2
"Don't stay on Saturday!!"
All ok but don't stay on a day when there is a function and Saturday is 'Oldies disco night'.… Read more
"Don't stay on Saturday!!"
All ok but don't stay on a day when there is a function and Saturday is 'Oldies disco night'. Read less
Likes:
Convenient position
Dislikes:
Noisy
Guest Review for 20 at The Kings, Swindon
Derek
Mature Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Very good value hotel in a very convenient location."
Met our needs very well.… Read more
"Very good value hotel in a very convenient location."
Met our needs very well. Read less
Likes:
It was just what we wanted to make a visit to nearby infirm relatives.
Dislikes:
We had a query about the heating in our room. Not only was the issue fixed in a short time but we were also given ancillary heating throughout our stay. Impressive service!
Guest Review for 20 at The Kings, Swindon
Tara
Alone
Stayed: Mar '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Enjoyable"
Comfortable… Read more
"Enjoyable"
Comfortable Read less
Likes:
Close to Old Town
Dislikes:
A little bit noisy Friday and Saturday.
Guest Review for 20 at The Kings, Swindon
Judith
Alone
Stayed: Feb '18
4
Would not recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Tired but Grand"
Great location in Swindon Old Town. Hotel is grandly decorated and interesting but the bedrooms are a bit tired. SHower facilities need a bit updating and getting to the bedroom on the top floor was h… Read more
"Tired but Grand"
Great location in Swindon Old Town. Hotel is grandly decorated and interesting but the bedrooms are a bit tired. SHower facilities need a bit updating and getting to the bedroom on the top floor was hectic having to carry a suitcase, laptop and handbag.

As a female on my own I walked back to the hotel after 12 am and found it a bit of an uncomfortable situation having to walk around to the back in the dark as 2 youngsters in hoodies walked towards me. Read less
Likes:
Bed was comfortable.
Dislikes:
No access from the front of the hotel after-hours
Lost an expensive earing in the bedroom & don't think Housekeeping was really bothered to look
Guest Review for 20 at The Kings, Swindon
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