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Great Western Hotel Swindon Swindon
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.8
See all 86 reviews
73 Station Road

Swindon, 

Wiltshire, 


SN1 1DH,  United Kingdom
Average Guest Rating for Great Western Hotel Swindon, Swindon
Guest reviews for Great Western Hotel Swindon, Swindon are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
4.0
Friendliness:
4.5
Cleanliness:
3.9
Facilities:
3.6
Staff service:
4.3
Location:
4.4
Breakfast:
4.0
Guest Rating:
3.8
From 86 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 Next
Thomas
Family with older Children
Stayed: Nov '16
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"One Night Stay Within City"
A somewhat last minute decision to stay overnight in Swindon. After some browsing on comparison sites and Apple maps, we found this hotel to be competitively priced with other short stay chain hotels… Read more
"One Night Stay Within City"
A somewhat last minute decision to stay overnight in Swindon. After some browsing on comparison sites and Apple maps, we found this hotel to be competitively priced with other short stay chain hotels. Our main reason for being in the area was the railway museum and outlet shopping centre. Read less
Likes:
The room was large and clean, plenty of space to spread out, and the staff were very friendly and pleasant. The breakfast in the morning was also very enjoyable.
Dislikes:
There were fine margins to keep shower pressure and temperature between the hot and cold taps, and the bed wasn't as firm as I would have liked, but I appreciate that comes down to personal preference
Guest Review for Great Western Hotel Swindon, Swindon
steve
Alone
Stayed: Nov '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
2
Breakfast:
3
"Bad Management"
No food available, no room service, TV poor in the extreme with channels digitized, forced to go out in pouring rain to eat, staff incompetent and Manager a desperate effort. No compensation for spoil… Read more
"Bad Management"
No food available, no room service, TV poor in the extreme with channels digitized, forced to go out in pouring rain to eat, staff incompetent and Manager a desperate effort. No compensation for spoiled stay and Manager an accusatory liar with poor skill set, needs to be trained and have some ability in customer care. Read less
Likes:
Very little.
Dislikes:
Many things.
Guest Review for Great Western Hotel Swindon, Swindon
Kevin
Mature Couple
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"Overnight Comfort"
We stayed overnight to save a long drive home.… Read more
"Overnight Comfort"
We stayed overnight to save a long drive home. Read less
Likes:
Clean and comfortable.
Dislikes:
The bathroom could be a bit more modern
Guest Review for Great Western Hotel Swindon, Swindon
Jeanette
Mature Couple
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Good location for town centre and rail and bus stations."
Good hotel but no drawers in room.… Read more
"Good location for town centre and rail and bus stations."
Good hotel but no drawers in room. Read less
Likes:
Location
Dislikes:
No drawers in room. Ground floor room looked out on to smoking area so not able to open windows.
Guest Review for Great Western Hotel Swindon, Swindon
Robert Barry
Alone
Stayed: Oct '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"If you are looking for impeccably clean rooms at a good price and location, look no further."
Due to a delay on the train I arrived more than an hour after check-in time passed. I rang the mobile number on the sign at the door. Within a few minutes a tired (but uncomplaining) man let me in and… Read more
"If you are looking for impeccably clean rooms at a good price and location, look no further."
Due to a delay on the train I arrived more than an hour after check-in time passed. I rang the mobile number on the sign at the door. Within a few minutes a tired (but uncomplaining) man let me in and completed the check-in process. The room was very clean, the bathroom was spacious and the shower worked like a dream. My only complaint was I slept so well that I didn't have time to have breakfast the next morning before setting off again. Read less
Likes:
I liked everything. No issues whatsoever.
Dislikes:
None
Guest Review for Great Western Hotel Swindon, Swindon
Michael
Family with older Children
Stayed: Oct '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Parking charge very reasonable. Convenient for railway station"
Overnight stay followed by day visit to Cardiff University by train… Read more
"Parking charge very reasonable. Convenient for railway station"
Overnight stay followed by day visit to Cardiff University by train Read less
Likes:
Sensible thickness duvet. Reasonably quiet. Convenient to railway station. Staff friendly. Bed comfortable. Good breakfast
Dislikes:
Shower poor, and bath slippery with no high level grab handle
Guest Review for Great Western Hotel Swindon, Swindon
Ivan
Young Couple
Stayed: Aug '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Stay"
Great… Read more
"Stay"
Great Read less
Likes:
Everything
Dislikes:
No
Guest Review for Great Western Hotel Swindon, Swindon
Mez
Alone
Stayed: Jun '16
4
Would not recommend to others.
Rooms:
5
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Great room, shame about the pay & display car park"
My only negative was that there is a fiver charge to use the hotel car park. A real shame, as this would put me off staying again. The room was great. Very clean, comfy and a stunning new bathroom.… Read more
"Great room, shame about the pay & display car park"
My only negative was that there is a fiver charge to use the hotel car park. A real shame, as this would put me off staying again. The room was great. Very clean, comfy and a stunning new bathroom. Read less
Likes:
The room was great. Very clean, comfy and a stunning new bathroom.
Dislikes:
My only negative was that there is a fiver charge to use the hotel car park
Guest Review for Great Western Hotel Swindon, Swindon
Rodney
Mature Couple
Stayed: Jun '16
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Again an ideal stop on at times tiring journey"
A chance to relax and refresh for the next day… Read more
"Again an ideal stop on at times tiring journey"
A chance to relax and refresh for the next day Read less
Likes:
Friendly efficient staff. A change to a bedroom in the main hotel which was most welcome although the former stable block is still highly rated by us.
Dislikes:
None
Guest Review for Great Western Hotel Swindon, Swindon
Susan
Mature Couple
Stayed: Jun '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Good stay"
Clean and spacious room good value for money.comfortable bed great nights sleep .breakfast fantastic hot and cooked good.… Read more
"Good stay"
Clean and spacious room good value for money.comfortable bed great nights sleep .breakfast fantastic hot and cooked good. Read less
Likes:
Very nice place good central location.
Dislikes:
None
Guest Review for Great Western Hotel Swindon, Swindon
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