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Great Western Hotel Swindon Swindon
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.6
See all 60 reviews
73 Station Road

Swindon, 

Wiltshire, 


SN1 1DH,  England
Average Guest Rating for Great Western Hotel Swindon, Swindon
Guest reviews for Great Western Hotel Swindon, Swindon are provided by real guests who have actually stayed at the property.
Rooms:
3.3
Value:
3.9
Friendliness:
4.5
Cleanliness:
3.8
Facilities:
3.4
Staff service:
4.2
Location:
4.3
Breakfast:
3.9
Guest Rating:
3.6
From 60 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 Next
Jessica
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Excellent value helpful staff"
I stayed for two nights was very pleased with The Great Western. Excellent value for money - my room was basic but had everything I needed. The staff were friendly and helpful - kindly allowing me to… Read more
"Excellent value helpful staff"
I stayed for two nights was very pleased with The Great Western. Excellent value for money - my room was basic but had everything I needed. The staff were friendly and helpful - kindly allowing me to keep my lunch in their fridge, catering happily to my meat-free breakfast request, and holding my luggage for me on the last day. Location very central to train and bus stations and the town centre. Read less
Likes:
The location - literally 30 seconds from the train station.
Dislikes:
My room was at the front of the hotel. which meant it wasn't particularly private and was a bit lout, but this was an easy sacrifice for the location of the hotel.
Guest Review for Great Western Hotel Swindon, Swindon
Annette
Family with older Children
Stayed: Jun '14
3
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
4
"Came to visit family in good location near to town and facilities. Some problems found in the stay."
Room was two flights of stairs up and no lift. One member of our party became ill and could not get down the stairs physically. The staff offered a ground flor room but was unable to get husband down… Read more
"Came to visit family in good location near to town and facilities. Some problems found in the stay."
Room was two flights of stairs up and no lift. One member of our party became ill and could not get down the stairs physically. The staff offered a ground flor room but was unable to get husband down until I got help from family to bring down to obtain medical help, then there was no rom available so had to go back up with difficulty. Sunday room was not cleaned and other rooms obviously did have dirty linen removed left on the corridor all day. Sunday closed hotel late afternoon no facilities. Read less
Likes:
Breakfast was nicely cooked.
Dislikes:
As previously mentioned the lack of lift and opening times of food in evening.
Guest Review for Great Western Hotel Swindon, Swindon
carole
Mature Couple
Stayed: Jun '14
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
"Convienient for train station"
Stayed here as travelling on steam train from Swindon station and obviously very conveinient for that as just across road and had stayed here for previous trip… Read more
"Convienient for train station"
Stayed here as travelling on steam train from Swindon station and obviously very conveinient for that as just across road and had stayed here for previous trip Read less
Likes:
Easy booked in by staff member who was busy serving behind bar but quickly attended to us showing us to room giving information in welcoming manner. Room clean nice towels tea coffee well stocked
Dislikes:
Very noisy as room over bar and door constantly slamming below no sleep and had to b up at 4.30am . Also shower very slow and curtain covered in mold not nice also patch damp in corner of room
Guest Review for Great Western Hotel Swindon, Swindon
Vikki
Alone
Stayed: Apr '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
2
Breakfast:
2
"noisy. horrible."
As a single female i did not feel safe in this hotel/place at all.The room was small and dirty. The shared toilet had no wash basin facilities and was always in use. As the rooms also booked bear by w… Read more
"noisy. horrible."
As a single female i did not feel safe in this hotel/place at all.The room was small and dirty. The shared toilet had no wash basin facilities and was always in use. As the rooms also booked bear by were occupied by foreign workers. Who smoked in the hallways? Despite a national ban. Talked shouted and drank until the early hours of the mornin all in the corrider outside the room. As such i felt uncomfortable any ofthe shared facilities. I did not get much sleep if any. And a disco was on late. Read less
Likes:
Nothing. Not one thing.
Dislikes:
Everything. Room. Clientel. Noise. Food. Prices of food and drink. Shared faciltiies. Party music on till early hours of morning. Atmosphere.
Guest Review for Great Western Hotel Swindon, Swindon
Jennifer
Group of Adults
Stayed: Mar '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great location, great room, great food, great staff. Great Western"
Long weekend on business… Read more
"Great location, great room, great food, great staff. Great Western"
Long weekend on business Read less
Likes:
Courteous and friendly staff, very nice clean room, good quality breakfast, fantastic value for money
Dislikes:
It rained.... a lot
Guest Review for Great Western Hotel Swindon, Swindon
Margaret
Alone
Stayed: Feb '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Very convenient for late evening arrival at railway station"
One night only for bed and breakfast. Provided what was needed… Read more
"Very convenient for late evening arrival at railway station"
One night only for bed and breakfast. Provided what was needed Read less
Likes:
Big bath with plenty of hot water and clean towels. Free wifi and password given without waiting for request
Dislikes:
None
Guest Review for Great Western Hotel Swindon, Swindon
Nick
Alone
Stayed: Feb '14
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"Good service means everything!"
Overnight to visit friends locally.… Read more
"Good service means everything!"
Overnight to visit friends locally. Read less
Likes:
The staff could not have been more helpful. One stood out in the rain for several minutes to guide me to the hotel when my SatNav got lost, another organised breakfast even though I'd missed it.
Dislikes:
If the breakfast was anything to go by the main menu must be excellent. Very nice decor, atmosphere, great staff. Could ask for more.
Guest Review for Great Western Hotel Swindon, Swindon
Daniel
Alone
Stayed: Feb '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"good value, great location"
Friendly staff and comfortable rooms made this stay good value.… Read more
"good value, great location"
Friendly staff and comfortable rooms made this stay good value. Read less
Likes:
Good value, proximity to train station.
Dislikes:
None
Guest Review for Great Western Hotel Swindon, Swindon
Marta
Alone
Stayed: Jan '14
4
Would recommend to others.
Rooms:
1
Value:
3
Friendliness:
3
Cleanliness:
5
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
4
"Good but noise and cold"
too much noise and guests screaming and banging doors. very loud music. Pub music was literally within my pillow. the room was very good and very clean but very cold.… Read more
"Good but noise and cold"
too much noise and guests screaming and banging doors. very loud music. Pub music was literally within my pillow. the room was very good and very clean but very cold. Read less
Likes:
Cleaning and nice room
Dislikes:
The noise, the music from the pub, and cold room.
Guest Review for Great Western Hotel Swindon, Swindon
Hannah
Young Couple
Stayed: Nov '13
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Friendly and helpful with wonderful breakfast"
We came from London to watch Swindon FC and needed somewhere central and decent to stay.… Read more
"Friendly and helpful with wonderful breakfast"
We came from London to watch Swindon FC and needed somewhere central and decent to stay. Read less
Likes:
The exterior of the building is wonderful, the staff friendly and let us stay past the alloted check out time which was extremely helpful, and the breakfast was excellent.
Dislikes:
None
Guest Review for Great Western Hotel Swindon, Swindon
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