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Great Western Hotel Swindon Swindon
Self Assessed 3 Stars Guest House
Hotel
Guest Rating: 3.6
See all 68 reviews
73 Station Road

Swindon, 

Wiltshire, 


SN1 1DH,  United Kingdom
Average Guest Rating for Great Western Hotel Swindon, Swindon
Guest reviews for Great Western Hotel Swindon, Swindon are provided by real guests who have actually stayed at the property.
Rooms:
3.4
Value:
3.8
Friendliness:
4.4
Cleanliness:
3.7
Facilities:
3.4
Staff service:
4.2
Location:
4.4
Breakfast:
3.9
Guest Rating:
3.6
From 68 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 Next
Sarah
Alone
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
3
"Convenient, clean and modern hotel great for overnight stay; noisy for those who dislike earplugs"
This hotel was perfect for staying right next to the train station. Both the pub and hotel have clearly been remodeled recently, and are very modern, attractive and clean-feeling. At first they put me… Read more
"Convenient, clean and modern hotel great for overnight stay; noisy for those who dislike earplugs"
This hotel was perfect for staying right next to the train station. Both the pub and hotel have clearly been remodeled recently, and are very modern, attractive and clean-feeling. At first they put me in a room with no window (which wouldn't be a big deal for people who don't care about looking outside), but then I asked to change rooms and they put me in a different room. The only downside is it is very noisy. This didn't bother me as I sleep with earplugs, but it might be very unpleasant. Read less
Likes:
Clean, modern room with a decent bed and breakfast (although it would have been nice to have fruit, too). Very convenient next to train station.
Dislikes:
It was very noisy. The walls were paper-thin and I could hear my neighbor watching TV and coughing. It didn't bother me because I sleep with earplugs. Breakfast should include fruit.
Guest Review for Great Western Hotel Swindon, Swindon
Anett
Alone
Stayed: Mar '15
1
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
5
Breakfast:
3
"Would not really call this a Hotel"
This is not really a hotel; more just rooms above a pub. The room was not very clean and nor was the bathroom. During showering the waterpressure dropped dramatically and there was only a tiny bit of… Read more
"Would not really call this a Hotel"
This is not really a hotel; more just rooms above a pub. The room was not very clean and nor was the bathroom. During showering the waterpressure dropped dramatically and there was only a tiny bit of flow. Not very convenient when you stand there all shampood up! There is no phone in the room so you can't even ring reception to ask if there is any hope that the waterpressure will come back.
During the night awful smell was coming from the bathroom so really this 1 night was a very bad experienc Read less
Likes:
The location is very convenient.
Dislikes:
Dirty walls and carpet in the room, very poor shower, bad smell
Guest Review for Great Western Hotel Swindon, Swindon
Julian
Alone
Stayed: Mar '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
1
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Attention to customer service good"
Friendly kind staff… Read more
"Attention to customer service good"
Friendly kind staff Read less
Likes:
Friendliness and willingness to help
Dislikes:
sorted
Guest Review for Great Western Hotel Swindon, Swindon
Elizabeth
Young Couple
Stayed: Nov '14
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
3
"Good accomodation for a fair price"
Just a one night break to see family.… Read more
"Good accomodation for a fair price"
Just a one night break to see family. Read less
Likes:
Comfy bed, nice big room.
Dislikes:
There was no hot water at 6pm so I could not shower before going out for the evening. There were also stains on the carpet
Guest Review for Great Western Hotel Swindon, Swindon
cathy
Mature Couple
Stayed: Oct '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"just what we needed"
Clean, comfortable, friendly, great location, good value for money good breakfast but maybe a veggie sausage wouldn't go a miss?… Read more
"just what we needed"
Clean, comfortable, friendly, great location, good value for money good breakfast but maybe a veggie sausage wouldn't go a miss? Read less
Likes:
Everything
Dislikes:
breakfast was lovely and very tasty but a veggie sausage would of been nice and maybe different options for veggies in menu apart from goats cheese
Guest Review for Great Western Hotel Swindon, Swindon
peter
With a colleague
Stayed: Sep '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"lovely and clean"
pleasant… Read more
"lovely and clean"
pleasant Read less
Likes:
great comfy bed
Dislikes:
None
Guest Review for Great Western Hotel Swindon, Swindon
Peter
Mature Couple
Stayed: Sep '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
3
"Very disappointed with the room and noise"
Booked the room for 2 nights (big mistake). The bathroom was filthy, when we put the white bathmat on the floor it turned brown from soaking up the filthy water between the tiles, our feet turned the… Read more
"Very disappointed with the room and noise"
Booked the room for 2 nights (big mistake). The bathroom was filthy, when we put the white bathmat on the floor it turned brown from soaking up the filthy water between the tiles, our feet turned the same colour after having a shower. Wonky shelves and dirty marks, needed a complete makeover. Friday night they had a disco right under our room, we were kept awake till the early hours, had to use headphones to lessen the noise. Tatty room with poor furniture. Definitely one to miss! Read less
Likes:
Nothing, couldn't wait to leave.
Dislikes:
The price was high but we thought the room would reflect this , we had stayed in cheaper hotels before this one which were 100% better. Can't believe this hotel has passed the tourist regulations.
Guest Review for Great Western Hotel Swindon, Swindon
Graham
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Excellent value for money"
Stayed one night to attend a reunion at the GW with old work colleagues. Very happy with the quality of the room.… Read more
"Excellent value for money"
Stayed one night to attend a reunion at the GW with old work colleagues. Very happy with the quality of the room. Read less
Likes:
As above - value for money and location
Dislikes:
No
Guest Review for Great Western Hotel Swindon, Swindon
Jessica
Alone
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Excellent value helpful staff"
I stayed for two nights was very pleased with The Great Western. Excellent value for money - my room was basic but had everything I needed. The staff were friendly and helpful - kindly allowing me to… Read more
"Excellent value helpful staff"
I stayed for two nights was very pleased with The Great Western. Excellent value for money - my room was basic but had everything I needed. The staff were friendly and helpful - kindly allowing me to keep my lunch in their fridge, catering happily to my meat-free breakfast request, and holding my luggage for me on the last day. Location very central to train and bus stations and the town centre. Read less
Likes:
The location - literally 30 seconds from the train station.
Dislikes:
My room was at the front of the hotel. which meant it wasn't particularly private and was a bit lout, but this was an easy sacrifice for the location of the hotel.
Guest Review for Great Western Hotel Swindon, Swindon
Annette
Family with older Children
Stayed: Jun '14
3
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
4
"Came to visit family in good location near to town and facilities. Some problems found in the stay."
Room was two flights of stairs up and no lift. One member of our party became ill and could not get down the stairs physically. The staff offered a ground flor room but was unable to get husband down… Read more
"Came to visit family in good location near to town and facilities. Some problems found in the stay."
Room was two flights of stairs up and no lift. One member of our party became ill and could not get down the stairs physically. The staff offered a ground flor room but was unable to get husband down until I got help from family to bring down to obtain medical help, then there was no rom available so had to go back up with difficulty. Sunday room was not cleaned and other rooms obviously did have dirty linen removed left on the corridor all day. Sunday closed hotel late afternoon no facilities. Read less
Likes:
Breakfast was nicely cooked.
Dislikes:
As previously mentioned the lack of lift and opening times of food in evening.
Guest Review for Great Western Hotel Swindon, Swindon
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