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The Lopes Arms Hotel Westbury
Self Assessed 3 Stars Guest House
Bed and Breakfast
Guest Rating: 1.7
See all 7 reviews
2 Market Place

Westbury, 

Wiltshire, 


BA13 3DQ,  England
Average Guest Rating for The Lopes Arms Hotel, Westbury
Guest reviews for The Lopes Arms Hotel, Westbury are provided by real guests who have actually stayed at the property.
Rooms:
1.7
Value:
1.7
Friendliness:
2.9
Cleanliness:
2.1
Facilities:
2.4
Staff service:
2.7
Location:
3.6
Breakfast:
2.7
Guest Rating:
1.7
From 7 reviews
Sort:Guest Reviews
Stewart
Mature Couple
Stayed: Sep '14
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
3
"Awful"
Awful, dirty, sleepless,… Read more
"Awful"
Awful, dirty, sleepless, Read less
Likes:
Nothing
Dislikes:
Everything
Guest Review for The Lopes Arms Hotel, Westbury
ian
Group of Adults
Stayed: Jul '14
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
2
Cleanliness:
4
Facilities:
4
Staff service:
2
Location:
4
Breakfast:
1
"Our stay was OK, but could be improved in many ways."
Fishing trip. Rooms clean & facilities good, however issue with our room as I had booked 2 x twins & only received 1 x twin & a 1 x double. I had to sleep on a camp bed which was very uncomfortable. O… Read more
"Our stay was OK, but could be improved in many ways."
Fishing trip. Rooms clean & facilities good, however issue with our room as I had booked 2 x twins & only received 1 x twin & a 1 x double. I had to sleep on a camp bed which was very uncomfortable. Other twin room had been allocated to someone else, therefore there's a disconnect in what's booked & what's allocated. Breakfast- we opted for packed lunch as it started at 8am & we wanted to be fishing by then. Packed lunches were taken by other guests. Lots of noise from opposite bars. Read less
Likes:
Off road parking. Local to bars/restaurants & fishing pools. On check out we were listened to by the Manager who was very friendly, shame he didn't check us in...
Dislikes:
Noise at night. Tatty carpets on ground floor. Stood waiting at bar for 5 mins when trying to check in, before someone said "be with you in a couple of minutes".
Guest Review for The Lopes Arms Hotel, Westbury
Clare
Alone
Stayed: Dec '13
1
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
1
"Awful"
Parking isn't signposted so I parked on the street 300m away; Receptionist redirected me to their car park but it was full and also not lit (dangerous because of uneven surface). Receptionist more in… Read more
"Awful"
Parking isn't signposted so I parked on the street 300m away; Receptionist redirected me to their car park but it was full and also not lit (dangerous because of uneven surface). Receptionist more interested in her angelic son Anderson than in me. Room was cold and bathroom mouldy. Door difficult to open & shut. Noisy guests woke me up early. Went down for breakfast as instructed (you have to book exactly what time) but nobody was there. Entered kitchen after 10 mins but was told off so I left. Read less
Likes:
Market square location in Westbury is central and fairly easy to find. A member of staff kindly directed me to the nearby Horse & Groom where I enjoyed a Works Christmas Party with my colleagues.
Dislikes:
Parking; Check In; Bathroom; Staff; Breakfast Service; Noise; Coldness.
Guest Review for The Lopes Arms Hotel, Westbury
Ronald
Group of Adults
Stayed: Oct '13
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"nice friendly atmosphere"
The room was very clean and the beds were very comfortable my son and I both had a very relaxed night after a long day on our motorcycles. The staff were all very friendly and willing to help and give… Read more
"nice friendly atmosphere"
The room was very clean and the beds were very comfortable my son and I both had a very relaxed night after a long day on our motorcycles. The staff were all very friendly and willing to help and give you advice about the local area as well Read less
Likes:
The whole stay was very enjoyable and the breakfast was very satisfactory, enough to get two bikers through the day,there was also a selection of real ales available in the bar.
Dislikes:
None
Guest Review for The Lopes Arms Hotel, Westbury
Mark
Alone
Stayed: Sep '13
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
4
"Looks better on the web than in real life"
Overnight stay for a business meeting in Trowbridge the following day… Read more
"Looks better on the web than in real life"
Overnight stay for a business meeting in Trowbridge the following day Read less
Likes:
Staff were helpful and the breakfast was freshly made rather than buffet style
Dislikes:
No-one on reception at arrival waited 15 minutes on someone, room was desperately needing modernised, TV did not work, carpets were dirty, floor boards in room creaked on every step, no VAT invoice
Guest Review for The Lopes Arms Hotel, Westbury
Nick
Alone
Stayed: Apr '13
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"After booking the room I was contacted by the hotel staff to say they did not have a room for me!"
Didn't get to stay as the hotel cancelled it.… Read more
"After booking the room I was contacted by the hotel staff to say they did not have a room for me!"
Didn't get to stay as the hotel cancelled it. Read less
Likes:
Didn't get to stay as the hotel cancelled it.
Dislikes:
Didn't get to stay as the hotel cancelled it.
Guest Review for The Lopes Arms Hotel, Westbury
Nick
Young Couple
Stayed: Mar '13
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
3
Location:
5
Breakfast:
4
"Nice Market Place Location, But...."
Lovely location, nice breakfast.. But terrible room from the 1970s and certainly nothing like shown in the pictures on the website.… Read more
"Nice Market Place Location, But...."
Lovely location, nice breakfast.. But terrible room from the 1970s and certainly nothing like shown in the pictures on the website. Read less
Likes:
The location was great and the breakfast was good.
Dislikes:
The room was aweful. The decoration was tatty and aged, with no thought given to facilities in the room. Certainly no attention to detail. This room really didn't represent value for money for us.
Guest Review for The Lopes Arms Hotel, Westbury
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