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The Mount Pleasant Hotel Great Malvern
AA 3 Stars Hotel
Hotel
Guest Rating: 3.8
See all 101 reviews
Belle Vue Terrace

Great Malvern, 

Worcestershire, 


WR14 4PZ,  United Kingdom
Average Guest Rating for The Mount Pleasant Hotel, Great Malvern
Guest reviews for The Mount Pleasant Hotel, Great Malvern are provided by real guests who have actually stayed at the property.
Rooms:
3.5
Value:
3.5
Friendliness:
4.6
Cleanliness:
4.0
Facilities:
3.5
Staff service:
4.4
Location:
4.5
Breakfast:
3.9
Guest Rating:
3.8
From 101 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
John
Mature Couple
Stayed: Mar '15
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"great location"
1 night stay. No elevator. Friendly staff. Good wi-fi. Pleasant & comfortable bar with good choice on menu. Good car park.… Read more
"great location"
1 night stay. No elevator. Friendly staff. Good wi-fi. Pleasant & comfortable bar with good choice on menu. Good car park. Read less
Likes:
Dinner was very good. 5 mins from the theatre & 30 seconds from the shops. Fantastic view from our room (2) across the valley floor (vale?). Cooked breakfast was good with coffee, juices and cereals.
Dislikes:
The bathroom was just ok with an over-the-bath shower fed from the taps. Not brilliant but adequate. The beds were very very soft and I didn't sleep well. Creaking floor boards (to be expected).
Guest Review for The Mount Pleasant Hotel, Great Malvern
Jayne
Mature Couple
Stayed: Mar '15
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Disappointed with accommodation."
We were directed to room 15 both myself and my husband were not happy with the state of the room and facilities - damp, dehumidifier running, bad odours and dead insects in bathroom. Moved to room 3… Read more
"Disappointed with accommodation."
We were directed to room 15 both myself and my husband were not happy with the state of the room and facilities - damp, dehumidifier running, bad odours and dead insects in bathroom. Moved to room 3 which was much better. Read less
Likes:
Breakfast and view from room 3.
Dislikes:
The idea of spending the night in room 15. Lucky the hotel was not full so another room was available.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Vanessa
Group of Adults
Stayed: Mar '15
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
4
Facilities:
1
Staff service:
4
Location:
5
Breakfast:
3
"Hotel urgently needs refurbishment"
Overnight stay in good location but with poor facilities… Read more
"Hotel urgently needs refurbishment"
Overnight stay in good location but with poor facilities Read less
Likes:
Location, warmth, friendly staff
Dislikes:
Facilities
Guest Review for The Mount Pleasant Hotel, Great Malvern
Roberto
Alone
Stayed: Feb '15
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
2
Location:
5
"Lovely hotel, great view. Would stay there again"
I needed a hotel to stay in for a night whilst on business and was pleasantly surprised by the Mount Pleasant. Very clean, friendly staff and delicious food.… Read more
"Lovely hotel, great view. Would stay there again"
I needed a hotel to stay in for a night whilst on business and was pleasantly surprised by the Mount Pleasant. Very clean, friendly staff and delicious food. Read less
Likes:
Lovely view and quiet hotel.
Dislikes:
Service in the dining room was incredibly slow.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Andrew
Mature Couple
Stayed: Jan '15
4
Would not recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Cold room"
Room very cold only working radiator was in bathroom left hot tap to run for ages but no hot water.… Read more
"Cold room"
Room very cold only working radiator was in bathroom left hot tap to run for ages but no hot water. Read less
Likes:
Convenient
Dislikes:
Cold room no hot water
Guest Review for The Mount Pleasant Hotel, Great Malvern
Sarah
Young Couple
Stayed: Jan '15
3
Would recommend to others.
Rooms:
4
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
4
"Great location, but mixed food and service."
We had a lovely one night stay in the Mount Pleasant whilst visiting relatives.… Read more
"Great location, but mixed food and service."
We had a lovely one night stay in the Mount Pleasant whilst visiting relatives. Read less
Likes:
The room was a good size and the Jacuzzi bath a welcome addition. We enjoyed the cooked breakfast in the morning and generally found the staff to be pleasant and helpful. Perfect location.
Dislikes:
The anti pasti platter and drinks service in the evening left a lot to be desired. Low quality selection of meat, olives and bread whilst my gin and tonic was flat and without ice or lime.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Ian
Mature Couple
Stayed: Jan '15
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
3
"Very tired hotel. Uncomfortable bed and rock hard pillows. Would not pay full price!!!"
Just one night and adequate for purpose but disappointing never the less. Saving grace was an Internet price as definitely not worth published price.… Read more
"Very tired hotel. Uncomfortable bed and rock hard pillows. Would not pay full price!!!"
Just one night and adequate for purpose but disappointing never the less. Saving grace was an Internet price as definitely not worth published price. Read less
Likes:
It was short!!
Dislikes:
Hotel very tired!!
Guest Review for The Mount Pleasant Hotel, Great Malvern
Susan
Mature Couple
Stayed: Dec '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
3
"Very friendly staff"
Good location. My only comment would be the breakfast was not as hot as it could have been, the plate only luke warm.… Read more
"Very friendly staff"
Good location. My only comment would be the breakfast was not as hot as it could have been, the plate only luke warm. Read less
Likes:
Location
Dislikes:
None
Guest Review for The Mount Pleasant Hotel, Great Malvern
Clive
Mature Couple
Stayed: Oct '14
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
4
Breakfast:
1
"After theatre stay."
One night bed & breakfast.… Read more
"After theatre stay."
One night bed & breakfast. Read less
Likes:
Location relative to the theatre.
Dislikes:
This hotel needs considerable updating. The shower was abysmal working from bath taps causing rapid fluctuations in water temperature.
Cooked breakfast was poorly cooked and poorly presented.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Ian
Mature Couple
Stayed: Jul '14
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
2
"A lovely break"
It was our 40th wedding anniversary… Read more
"A lovely break"
It was our 40th wedding anniversary Read less
Likes:
Just about everything
Dislikes:
Nothing
Guest Review for The Mount Pleasant Hotel, Great Malvern
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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