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The Mount Pleasant Hotel Great Malvern
AA 3 Stars Hotel
Hotel
Guest Rating: 4
See all 161 reviews
Belle Vue Terrace

Great Malvern, 

Worcestershire, 


WR14 4PZ,  United Kingdom
Average Guest Rating for The Mount Pleasant Hotel, Great Malvern
Guest reviews for The Mount Pleasant Hotel, Great Malvern are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.7
Friendliness:
4.6
Cleanliness:
4.1
Facilities:
3.6
Staff service:
4.5
Location:
4.6
Breakfast:
4.1
Guest Rating:
4
From 161 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Lynda
Mature Couple
Stayed: Nov '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Staff excellent with pleasant interaction. Spotless Clean everywhere l saw. Excellent location"
Self and friend walked hills and factory visit of Morgan Cars.… Read more
"Staff excellent with pleasant interaction. Spotless Clean everywhere l saw. Excellent location"
Self and friend walked hills and factory visit of Morgan Cars. Read less
Likes:
Location and friendliness, helpfulness of staff.
Dislikes:
Creaky floorboards, felt bit worried of disturbing other guests. Though got to say that the hotel was full and there were no issues of noise for us.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Bridget
Mature Couple
Stayed: Nov '17
4
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Short Stay"
A relaxing break enabling us to explore, walk and visit friends.… Read more
"Short Stay"
A relaxing break enabling us to explore, walk and visit friends. Read less
Likes:
Hotel is well situated for walking and public transport. Friendly helpful staff. Good car park. Excellent breakfast. Very clean , good quality towels that were soft and smelt pleasant.
Dislikes:
The room was small and had poor noise insulation. The view of the kitchens , a mop and extractor fumes was off putting. The bed was very firm no chair one of us had to sit on floor draft around door
Guest Review for The Mount Pleasant Hotel, Great Malvern
Samantha
Young Couple
Stayed: Nov '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Relaxing break with great walks"
Short break to enjoy local walks… Read more
"Relaxing break with great walks"
Short break to enjoy local walks Read less
Likes:
Very friendly staff, central Location. View from the room.
Dislikes:
We would have liked a place to sit comfortably,maybe a lounge or sofas in the bar area. The room decor was a little dated and tired but perfectly clean and tidy.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Duncan
Mature Couple
Stayed: Oct '17
4
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
3
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
5
"Nice location"
One night stay to visit local event.… Read more
"Nice location"
One night stay to visit local event. Read less
Likes:
Location good
Dislikes:
Nice location, reception, bar and restaurant ares very nice, unfortunately the route to our room and the room itself were very tired and need of attention. Bathroom especially in need of improvement.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Donna
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Good food and location."
Enjoyed our stay. The family room was large and bright, had everything we needed. Bed was very comfortable. However, there was a horrible smell in the bathroom when the toilet was flushed. The tempera… Read more
"Good food and location."
Enjoyed our stay. The family room was large and bright, had everything we needed. Bed was very comfortable. However, there was a horrible smell in the bathroom when the toilet was flushed. The temperature of the shower kept going from hot to cold and actually burnt my partners back. The food In the hotel is excellent and very hot. The location is perfect for walking up the hills or for exploring the town. Overall, for Fifty eight pounds with breakfast inc, this is very good value! Read less
Likes:
The food and location is excellent. Room comfortable.
Dislikes:
The smell in the bathroom.
Guest Review for The Mount Pleasant Hotel, Great Malvern
William
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Pleasant stay"
Had a nice 3 day stay .… Read more
"Pleasant stay"
Had a nice 3 day stay . Read less
Likes:
Location
Dislikes:
central heating failed last evening, eclectic heater supplied but did not use. Not used to that type. would have preferred normal heater not halogen
Guest Review for The Mount Pleasant Hotel, Great Malvern
Bob
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Much better experience than our first visit"
This was an overnight stay to visit the theatre for which the hotel is ideally situated.
This was our second visit, the first stay in July was not the best, but since then the hotel has undergone a c… Read more
"Much better experience than our first visit"
This was an overnight stay to visit the theatre for which the hotel is ideally situated.
This was our second visit, the first stay in July was not the best, but since then the hotel has undergone a considerable refurbishment.
We only had breakfast in the hotel so can't comment on the dining facilities, however the breakfast room was now quite pleasant. Read less
Likes:
The hotel is well placed in Malvern and is looking a lot brighter than it did. The quality of the breakfast was also much improved compared to our last visit.
Dislikes:
There is no disguising that this is an old building, so the creaking floorboards in our room were part of the charm. The bathroom flooring would benefit from a bit of a refit.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Stuart
Mature Couple
Stayed: Oct '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
4
Breakfast:
4
"a room that suited us"
We stayed at Mount Pleasant to visit my sister and husband in Malvern… Read more
"a room that suited us"
We stayed at Mount Pleasant to visit my sister and husband in Malvern Read less
Likes:
The hotel was well positioned for us and the car park was most convenient. We stayed as a change from the Foley Arms where the restrictions and competitions for street parking are difficult
Dislikes:
No
Guest Review for The Mount Pleasant Hotel, Great Malvern
Carol
Group of Adults
Stayed: Sep '17
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Wedding party"
Group of adults going to a wedding locally. Location of hotel ideal. Beautiful town.… Read more
"Wedding party"
Group of adults going to a wedding locally. Location of hotel ideal. Beautiful town. Read less
Likes:
Staff very friendly and accommodating. Food excellent with good choice at breakfast. Bar open until late. Newly refurbished restaurant was lovely.
Dislikes:
Our room was too hot at night - had to leave fan on all night. Noise from boiler room could be heard. No view from our room.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Jenny
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Stay spoilt by old bed"
we stayed for one night as we had been to Malvern Autumn show: Everyone at the hotel were very helpful and friendly… Read more
"Stay spoilt by old bed"
we stayed for one night as we had been to Malvern Autumn show: Everyone at the hotel were very helpful and friendly Read less
Likes:
The hotel was in a good location and had a good car park.
the food was excellent
Dislikes:
The only thing that we were not happy about was the bed in our room it was very uncomfortable. I don't think was even a double bed. Really think it needs replacing. It spoilt our night away
Guest Review for The Mount Pleasant Hotel, Great Malvern
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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