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The Mount Pleasant Hotel Great Malvern
AA 3 Stars Hotel
Hotel
Guest Rating: 3.9
See all 148 reviews
Belle Vue Terrace

Great Malvern, 

Worcestershire, 


WR14 4PZ,  United Kingdom
Average Guest Rating for The Mount Pleasant Hotel, Great Malvern
Guest reviews for The Mount Pleasant Hotel, Great Malvern are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.7
Friendliness:
4.6
Cleanliness:
4.1
Facilities:
3.5
Staff service:
4.4
Location:
4.6
Breakfast:
4.1
Guest Rating:
3.9
From 148 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Laura
Group of Adults
Stayed: Sep '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely hotel with very friendly staff."
Just the one night to attend a friends wedding. Location was easy to find and in a great place. Surrounding area was very beautiful, I will make sure to return.… Read more
"Lovely hotel with very friendly staff."
Just the one night to attend a friends wedding. Location was easy to find and in a great place. Surrounding area was very beautiful, I will make sure to return. Read less
Likes:
The staff were excellent, very friendly and very helpful. Went out of their way to help and even moved a staff members car to allow us somewhere to park.
Dislikes:
None
Guest Review for The Mount Pleasant Hotel, Great Malvern
SHEILA
Mature Couple
Stayed: Sep '17
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Lovely Views"
Hotel is in good location, rooms are basic and hotel is under a refurb at the moment, beds seem smaller than what we are used to. Staff were pleasant and helpful.… Read more
"Lovely Views"
Hotel is in good location, rooms are basic and hotel is under a refurb at the moment, beds seem smaller than what we are used to. Staff were pleasant and helpful. Read less
Likes:
the hotel was central for our requirements
Dislikes:
Choose a room with a view if you can, we just overlooked a wall
Guest Review for The Mount Pleasant Hotel, Great Malvern
Alan
Mature Couple
Stayed: Aug '17
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Pleasant friendly hotel"
Two nights to attend a wedding… Read more
"Pleasant friendly hotel"
Two nights to attend a wedding Read less
Likes:
Lovely walks from hotel
Dislikes:
Bathroom very small, congested and tired
Guest Review for The Mount Pleasant Hotel, Great Malvern
David
Mature Couple
Stayed: Aug '17
2
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
2
Staff service:
4
Location:
5
Breakfast:
4
"Tired old hotel"
I found our room tired, worn out, badly laid out, and smelling of damp wallpaper
A one night stay to attend a wedding nearby… Read more
"Tired old hotel"
I found our room tired, worn out, badly laid out, and smelling of damp wallpaper
A one night stay to attend a wedding nearby Read less
Likes:
Excellent location, friendly staff
Dislikes:
I found our room tired, worn out, badly laid out, and smelling of damp wallpaper
Guest Review for The Mount Pleasant Hotel, Great Malvern
Sally
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic break"
Booked to go walking in the hills.… Read more
"Fantastic break"
Booked to go walking in the hills. Read less
Likes:
Everything was comfortable and clean. The staff happy, friendly and always helpful.
Dislikes:
The shower in the room sprayed water over your head it needs a new shower head.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Andrew
Mature Couple
Stayed: Aug '17
3
Would recommend to others.
Rooms:
4
Value:
2
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"OK, but not outstanding"
Stayed for 3 night short break… Read more
"OK, but not outstanding"
Stayed for 3 night short break Read less
Likes:
Room (15) had been recently refurbished and view from the window was beautiful. Bed a tad small though. Breakfast was good, although the breakfast room was a little small.
Dislikes:
Paying upfront, before seeing the room. Doesn't happen in many independent hotels in Europe. Restaurant menu small and largely uninviting. Recommend Fig Tree on Church St. for evening meals.
Guest Review for The Mount Pleasant Hotel, Great Malvern
beverley
Mature Couple
Stayed: Jul '17
3
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"parking"
pleasant but the lack of parking due to a wedding taking place… Read more
"parking"
pleasant but the lack of parking due to a wedding taking place Read less
Likes:
evening meal and breakfast were lovely and the staff and service could not be faulted.
Dislikes:
felt that the decor in room and public areas needed a facelift. very tired looking
Guest Review for The Mount Pleasant Hotel, Great Malvern
Bob
Mature Couple
Stayed: Jul '17
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
2
"Ideal location, but disappointing overall"
A one night stay to visit the theatre. Bed and breakfast only, dinner booked elsewhere. First visit to the hotel as our usual hotel was fully booked. Reviews on line seemed fair and the hotel was chos… Read more
"Ideal location, but disappointing overall"
A one night stay to visit the theatre. Bed and breakfast only, dinner booked elsewhere. First visit to the hotel as our usual hotel was fully booked. Reviews on line seemed fair and the hotel was chosen largely for its convenient location in the centre of Malvern. Read less
Likes:
Location was excellent for our theatre visit, especially as the parking was spacious and well laid out. The staff were very friendly and helpful and made us feel welcome.
Dislikes:
The bathroom was tired, the bath slippery when showering, no non-slip mat or grab rail. Unsafe. Breakfast, smoked salmon and scrambled egg, was bland. Bed was small, uncomfortable for me, but wife OK
Guest Review for The Mount Pleasant Hotel, Great Malvern
Anahita
Mature Couple
Stayed: Jul '17
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
1
Cleanliness:
3
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
5
"spacious room with depressing view"
I spent most of my time outside the hotel unfortunately as it was boring, it's better to have some kind of entertainments in hotel lounge like live music etc… Read more
"spacious room with depressing view"
I spent most of my time outside the hotel unfortunately as it was boring, it's better to have some kind of entertainments in hotel lounge like live music etc Read less
Likes:
breakfast
Dislikes:
The huge unexpected charges to my credit card happened after I checked out. Really disappointed!
Guest Review for The Mount Pleasant Hotel, Great Malvern
Christopher
Mature Couple
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable, good food, good location, friendly competent staff"
Comfortable, good food, good location, friendly competent staff who were quick and willing to assist. Excellent food and fast service. We will be back.… Read more
"Comfortable, good food, good location, friendly competent staff"
Comfortable, good food, good location, friendly competent staff who were quick and willing to assist. Excellent food and fast service. We will be back. Read less
Likes:
Food, service, location
Dislikes:
The understandable parking control (due to abuse by shoppers misusing the hotel car park) does work but can be s problem if you do not realise you have to "sign in" with your car number every day.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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