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The Mount Pleasant Hotel Great Malvern
Hotel
Guest Rating: 3.9
See all 109 reviews
Belle Vue Terrace

Great Malvern, 

Worcestershire, 


WR14 4PZ,  United Kingdom
Average Guest Rating for The Mount Pleasant Hotel, Great Malvern
Guest reviews for The Mount Pleasant Hotel, Great Malvern are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.6
Friendliness:
4.6
Cleanliness:
4.1
Facilities:
3.5
Staff service:
4.4
Location:
4.5
Breakfast:
3.9
Guest Rating:
3.9
From 109 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
andrew
With a colleague
Stayed: Jun '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Good value and friendly"
One night overnight stay on business. The staff are very friendly and first impressions are positive. The hotel is easy to find and car parking was easy. Food can be obtained in bar area or small rest… Read more
"Good value and friendly"
One night overnight stay on business. The staff are very friendly and first impressions are positive. The hotel is easy to find and car parking was easy. Food can be obtained in bar area or small restaurant (same menu). Selection was good and reasonable value. Bedrooms are a little tired but both clean and practical. Read less
Likes:
Would certainly use again if in area but if looking for a family trip hotel would probably look at other options.
Dislikes:
There were three of us in the group and each described it as a pub with rooms rather than a hotel with a bar.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Griff
Mature Couple
Stayed: Apr '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Value for Money"
It was a last minute night away and we chose well with the accommodation. Our room was a large double superior ensuite with fantastic views across Malvern and beyond. All the staff we came into contac… Read more
"Value for Money"
It was a last minute night away and we chose well with the accommodation. Our room was a large double superior ensuite with fantastic views across Malvern and beyond. All the staff we came into contact with were very helpful, friendly and accommodating. Read less
Likes:
The views from the hotel and the breakfast is superb. When it is cooked to order and fresh.
Dislikes:
Although the hotel is lovely, it is an old building, so a little tired in places.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Christopher
Mature Couple
Stayed: Mar '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"Short stay in Malvern"
On the whole enjoyable… Read more
"Short stay in Malvern"
On the whole enjoyable Read less
Likes:
Location, Plenty to see and do.
Dislikes:
Sky sport on every night in the bar full of locals watching the match no were to sit, no residents lounge to escape the noise and have a quiet drink. Not allowed to sit in dining room as it had been s
Guest Review for The Mount Pleasant Hotel, Great Malvern
Tom
Alone
Stayed: Feb '16
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"My first choice for a stay around Malvern"
Although busy when I arrived around 7.30 pm, the reception table was unstaffed but the bell prompted immediate attention from a member of the team, who dealt with the arrival procedure and showed me t… Read more
"My first choice for a stay around Malvern"
Although busy when I arrived around 7.30 pm, the reception table was unstaffed but the bell prompted immediate attention from a member of the team, who dealt with the arrival procedure and showed me to my room within minutes. He highlighted the various features in the room before leaving me to unpack. The room on the first floor is large and airy but not cold despite the weather, has excellent views from two large windows, is well furnished and comfortable. Read less
Likes:
Although advised that breakfast was from 7.30am, I arrived 10 minutes early to find that I was able to obtain coffee and cereal immediately. Although not needed, I knew that staff were available.
Dislikes:
For my needs, there was nothing to dislike about the hotel, food or staff, thanks.
Guest Review for The Mount Pleasant Hotel, Great Malvern
John
Mature Couple
Stayed: Nov '15
3
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
3
"Short Stay"
Two day stay to explore the area. Theatre excellent and walking into the hill straight from the hotel.… Read more
"Short Stay"
Two day stay to explore the area. Theatre excellent and walking into the hill straight from the hotel. Read less
Likes:
The position is good for the hills and only a short distance to the theatre and shops, with good parking.
Dislikes:
No lift to the upper floor and no shower in the ensuite. Furniture in bedroom very basic and only 4 coat hangers in the wardrobe.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Clare
Alone
Stayed: Nov '15
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
2
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable but dated"
Wonderfully welcoming and friendly staff, however the room was a little disappointing with an air of faded glory. The bathroom was basic with a pretty ineffective shower (electric) and a nylon shower… Read more
"Comfortable but dated"
Wonderfully welcoming and friendly staff, however the room was a little disappointing with an air of faded glory. The bathroom was basic with a pretty ineffective shower (electric) and a nylon shower curtain (pet hate of mine I'm afraid!). However when all is said and done it was cheap enough for one night. Read less
Likes:
The breakfast and the staff.
Dislikes:
None
Guest Review for The Mount Pleasant Hotel, Great Malvern
Peter
Mature Couple
Stayed: Nov '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"very good accomodation and food at a reasonable price"
Although short in time very enjoyable… Read more
"very good accomodation and food at a reasonable price"
Although short in time very enjoyable Read less
Likes:
close to the town centre
Dislikes:
None
Guest Review for The Mount Pleasant Hotel, Great Malvern
Rick
Mature Couple
Stayed: Aug '15
3
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"To discover Malvern."
Perfectly OK. Hotel has seen better days. Staff very friendly and helpful.… Read more
"To discover Malvern."
Perfectly OK. Hotel has seen better days. Staff very friendly and helpful. Read less
Likes:
Good central location. Friendly and helpful staff. A good nights sleep.
Dislikes:
Very small bedroom. One light bulb out and bathroom door that wouldn't close.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Martyn
Mature Couple
Stayed: May '15
4
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
1
"Great View"
Good weather… Read more
"Great View"
Good weather Read less
Likes:
Location
Dislikes:
None
Guest Review for The Mount Pleasant Hotel, Great Malvern
Annie
Mature Couple
Stayed: May '15
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Friendly staff and good location."
Three days to visit events and locality. Room was okay if a bit tired. Staff very helpful. With some investment in facilities this could be a really good place to stay.… Read more
"Friendly staff and good location."
Three days to visit events and locality. Room was okay if a bit tired. Staff very helpful. With some investment in facilities this could be a really good place to stay. Read less
Likes:
Staff and breakfast
Dislikes:
Room & bathroom a bit tired. View from back room over building site was disappointing, owl hooting during the night was lovely
Evening food was a bit limited..more local ingredients would be good
Guest Review for The Mount Pleasant Hotel, Great Malvern
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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