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The Mount Pleasant Hotel Great Malvern
AA 3 Stars Hotel
Hotel
Guest Rating: 4
See all 140 reviews
Belle Vue Terrace

Great Malvern, 

Worcestershire, 


WR14 4PZ,  United Kingdom
Average Guest Rating for The Mount Pleasant Hotel, Great Malvern
Guest reviews for The Mount Pleasant Hotel, Great Malvern are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.8
Friendliness:
4.6
Cleanliness:
4.2
Facilities:
3.6
Staff service:
4.4
Location:
4.6
Breakfast:
4.1
Guest Rating:
4
From 140 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Bob
Mature Couple
Stayed: Jul '17
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
2
"Ideal location, but disappointing overall"
A one night stay to visit the theatre. Bed and breakfast only, dinner booked elsewhere. First visit to the hotel as our usual hotel was fully booked. Reviews on line seemed fair and the hotel was chos… Read more
"Ideal location, but disappointing overall"
A one night stay to visit the theatre. Bed and breakfast only, dinner booked elsewhere. First visit to the hotel as our usual hotel was fully booked. Reviews on line seemed fair and the hotel was chosen largely for its convenient location in the centre of Malvern. Read less
Likes:
Location was excellent for our theatre visit, especially as the parking was spacious and well laid out. The staff were very friendly and helpful and made us feel welcome.
Dislikes:
The bathroom was tired, the bath slippery when showering, no non-slip mat or grab rail. Unsafe. Breakfast, smoked salmon and scrambled egg, was bland. Bed was small, uncomfortable for me, but wife OK
Guest Review for The Mount Pleasant Hotel, Great Malvern
Anahita
Mature Couple
Stayed: Jul '17
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
1
Cleanliness:
3
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
5
"spacious room with depressing view"
I spent most of my time outside the hotel unfortunately as it was boring, it's better to have some kind of entertainments in hotel lounge like live music etc… Read more
"spacious room with depressing view"
I spent most of my time outside the hotel unfortunately as it was boring, it's better to have some kind of entertainments in hotel lounge like live music etc Read less
Likes:
breakfast
Dislikes:
The huge unexpected charges to my credit card happened after I checked out. Really disappointed!
Guest Review for The Mount Pleasant Hotel, Great Malvern
Christopher
Mature Couple
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable, good food, good location, friendly competent staff"
Comfortable, good food, good location, friendly competent staff who were quick and willing to assist. Excellent food and fast service. We will be back.… Read more
"Comfortable, good food, good location, friendly competent staff"
Comfortable, good food, good location, friendly competent staff who were quick and willing to assist. Excellent food and fast service. We will be back. Read less
Likes:
Food, service, location
Dislikes:
The understandable parking control (due to abuse by shoppers misusing the hotel car park) does work but can be s problem if you do not realise you have to "sign in" with your car number every day.
Guest Review for The Mount Pleasant Hotel, Great Malvern
robin
Mature Couple
Stayed: Jun '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
"The Friendliness of the staff on arrival and throughout our stay!!"
We had been delayed a long time at Bristol Airport due to an ineffectual car hire Company, so we were approx two hours late at Mount Pleasant Hotel!!!
We had missed the hour for dinner!!
But when we… Read more
"The Friendliness of the staff on arrival and throughout our stay!!"
We had been delayed a long time at Bristol Airport due to an ineffectual car hire Company, so we were approx two hours late at Mount Pleasant Hotel!!!
We had missed the hour for dinner!!
But when we phoned to explain, we were dealt with very pleasantly by a young Indian Man, who said he would make sure there were freshly made Sandwiches for us in the Bar.
This he did which we thoroughly enjoyed with a lovely bottle of Sauvignon Blanc --- one of the best we have tasted!!
Then he offered to ca Read less
Likes:
The friendliness of the two Indian Boys who were on duty was remarkable!!
Both a very good diligent members of staff.
They were delightful.
Dislikes:
I am very into interiors, and on our way to our room felt the landings and stairs very tired !!
However it was obvious as we got to the West Wing that refurbishment was taking place, and our room goo
Guest Review for The Mount Pleasant Hotel, Great Malvern
Constanze
Family with older Children
Stayed: Jun '17
4
Would not recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"overnight stay"
We only needed the room for one night, as my child was sitting exams at the local college.… Read more
"overnight stay"
We only needed the room for one night, as my child was sitting exams at the local college. Read less
Likes:
Easy check-in - location was excellent, as we were able to walk to the college and railway station. However, if you have difficulties walking, the steep hill climb up would be too difficult.
Dislikes:
We liked to have breakfast, especially as my child was sitting exams at 8am!It is not offered until 8:30am (too late). Also we like to hike and get up early, so will not stay again unfortunately.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Karin
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A relaxing haven in the foothills of the Malverns."
This hotel sits at the bottom of the hill for the start of a walk up to the Worcester Beacon and also the Worcestershire Way. The hotel overlooks the magnificent Priory and the rolling hills of Worces… Read more
"A relaxing haven in the foothills of the Malverns."
This hotel sits at the bottom of the hill for the start of a walk up to the Worcester Beacon and also the Worcestershire Way. The hotel overlooks the magnificent Priory and the rolling hills of Worcestershire. Time can be spent walking, ambling to local coffee shops or in the hotel bar or restaurant. Read less
Likes:
The staff were all so friendly and attentive. The hotel pub and restaurant was small and friedly. The food was excellent with massive portions - a kind of pub grub menu but cooked very well.
Dislikes:
None
Guest Review for The Mount Pleasant Hotel, Great Malvern
David and Alison
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"A brilliant place to stay in the Malvern Hills"
A short break to experience the thrills of owning a Morgan.… Read more
"A brilliant place to stay in the Malvern Hills"
A short break to experience the thrills of owning a Morgan. Read less
Likes:
Attentive staff that remember your name, are polite, great food, great rooms.
Dislikes:
None
Guest Review for The Mount Pleasant Hotel, Great Malvern
June
Mature Couple
Stayed: May '17
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Restful, beautiful scenery, simplistic"
Restful, mare by a very poor bathroom, water pressure of our bathroom… Read more
"Restful, beautiful scenery, simplistic"
Restful, mare by a very poor bathroom, water pressure of our bathroom Read less
Likes:
Scenery, location
Dislikes:
Bathroom
Guest Review for The Mount Pleasant Hotel, Great Malvern
Helen
Group of Adults
Stayed: May '17
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Great overnight stay"
Stayed for 1 night with breakfast. Arrived at 8.40pm,which was not a problem.… Read more
"Great overnight stay"
Stayed for 1 night with breakfast. Arrived at 8.40pm,which was not a problem. Read less
Likes:
Rooms clean and very well presented for the price. Comfy beds. After checkout time we were permitted to use their carpark for a couple more hours, which we used to explore the town.
Dislikes:
None
Guest Review for The Mount Pleasant Hotel, Great Malvern
Barry
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very good"
excellent good hotel… Read more
"Very good"
excellent good hotel Read less
Likes:
very good and pleasant staff and meals
Dislikes:
no
Guest Review for The Mount Pleasant Hotel, Great Malvern
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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