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The Mount Pleasant Hotel Great Malvern
AA 3 Stars Hotel
Hotel
Guest Rating: 4
See all 144 reviews
Belle Vue Terrace

Great Malvern, 

Worcestershire, 


WR14 4PZ,  United Kingdom
Average Guest Rating for The Mount Pleasant Hotel, Great Malvern
Guest reviews for The Mount Pleasant Hotel, Great Malvern are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.8
Friendliness:
4.6
Cleanliness:
4.1
Facilities:
3.6
Staff service:
4.4
Location:
4.6
Breakfast:
4.1
Guest Rating:
4
From 144 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Sally
Mature Couple
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Fantastic break"
Booked to go walking in the hills.… Read more
"Fantastic break"
Booked to go walking in the hills. Read less
Likes:
Everything was comfortable and clean. The staff happy, friendly and always helpful.
Dislikes:
The shower in the room sprayed water over your head it needs a new shower head.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Andrew
Mature Couple
Stayed: Aug '17
3
Would recommend to others.
Rooms:
4
Value:
2
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
5
"OK, but not outstanding"
Stayed for 3 night short break… Read more
"OK, but not outstanding"
Stayed for 3 night short break Read less
Likes:
Room (15) had been recently refurbished and view from the window was beautiful. Bed a tad small though. Breakfast was good, although the breakfast room was a little small.
Dislikes:
Paying upfront, before seeing the room. Doesn't happen in many independent hotels in Europe. Restaurant menu small and largely uninviting. Recommend Fig Tree on Church St. for evening meals.
Guest Review for The Mount Pleasant Hotel, Great Malvern
beverley
Mature Couple
Stayed: Jul '17
3
Would recommend to others.
Rooms:
2
Value:
2
Friendliness:
4
Cleanliness:
2
Facilities:
3
Staff service:
4
Location:
4
Breakfast:
4
"parking"
pleasant but the lack of parking due to a wedding taking place… Read more
"parking"
pleasant but the lack of parking due to a wedding taking place Read less
Likes:
evening meal and breakfast were lovely and the staff and service could not be faulted.
Dislikes:
felt that the decor in room and public areas needed a facelift. very tired looking
Guest Review for The Mount Pleasant Hotel, Great Malvern
Bob
Mature Couple
Stayed: Jul '17
3
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
2
"Ideal location, but disappointing overall"
A one night stay to visit the theatre. Bed and breakfast only, dinner booked elsewhere. First visit to the hotel as our usual hotel was fully booked. Reviews on line seemed fair and the hotel was chos… Read more
"Ideal location, but disappointing overall"
A one night stay to visit the theatre. Bed and breakfast only, dinner booked elsewhere. First visit to the hotel as our usual hotel was fully booked. Reviews on line seemed fair and the hotel was chosen largely for its convenient location in the centre of Malvern. Read less
Likes:
Location was excellent for our theatre visit, especially as the parking was spacious and well laid out. The staff were very friendly and helpful and made us feel welcome.
Dislikes:
The bathroom was tired, the bath slippery when showering, no non-slip mat or grab rail. Unsafe. Breakfast, smoked salmon and scrambled egg, was bland. Bed was small, uncomfortable for me, but wife OK
Guest Review for The Mount Pleasant Hotel, Great Malvern
Anahita
Mature Couple
Stayed: Jul '17
3
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
1
Cleanliness:
3
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
5
"spacious room with depressing view"
I spent most of my time outside the hotel unfortunately as it was boring, it's better to have some kind of entertainments in hotel lounge like live music etc… Read more
"spacious room with depressing view"
I spent most of my time outside the hotel unfortunately as it was boring, it's better to have some kind of entertainments in hotel lounge like live music etc Read less
Likes:
breakfast
Dislikes:
The huge unexpected charges to my credit card happened after I checked out. Really disappointed!
Guest Review for The Mount Pleasant Hotel, Great Malvern
Christopher
Mature Couple
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Comfortable, good food, good location, friendly competent staff"
Comfortable, good food, good location, friendly competent staff who were quick and willing to assist. Excellent food and fast service. We will be back.… Read more
"Comfortable, good food, good location, friendly competent staff"
Comfortable, good food, good location, friendly competent staff who were quick and willing to assist. Excellent food and fast service. We will be back. Read less
Likes:
Food, service, location
Dislikes:
The understandable parking control (due to abuse by shoppers misusing the hotel car park) does work but can be s problem if you do not realise you have to "sign in" with your car number every day.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Cindy
Young Couple
Stayed: Jun '17
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"beautiful view, but not from our room."
Booked the hotelroom months in advance but still got a room in the back with a window facing the ventilation system behind the kitchen. Considering the hotel is on a hill we were very disappointed.… Read more
"beautiful view, but not from our room."
Booked the hotelroom months in advance but still got a room in the back with a window facing the ventilation system behind the kitchen. Considering the hotel is on a hill we were very disappointed. Read less
Likes:
The room was clean and the bed was comfortable.
Dislikes:
The room was very small. Could almost not fit our bags on to the floor space. We had a window but had to keep the curtains shut 24h a day.
Guest Review for The Mount Pleasant Hotel, Great Malvern
robin
Mature Couple
Stayed: Jun '17
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
"The Friendliness of the staff on arrival and throughout our stay!!"
We had been delayed a long time at Bristol Airport due to an ineffectual car hire Company, so we were approx two hours late at Mount Pleasant Hotel!!!
We had missed the hour for dinner!!
But when we… Read more
"The Friendliness of the staff on arrival and throughout our stay!!"
We had been delayed a long time at Bristol Airport due to an ineffectual car hire Company, so we were approx two hours late at Mount Pleasant Hotel!!!
We had missed the hour for dinner!!
But when we phoned to explain, we were dealt with very pleasantly by a young Indian Man, who said he would make sure there were freshly made Sandwiches for us in the Bar.
This he did which we thoroughly enjoyed with a lovely bottle of Sauvignon Blanc --- one of the best we have tasted!!
Then he offered to ca Read less
Likes:
The friendliness of the two Indian Boys who were on duty was remarkable!!
Both a very good diligent members of staff.
They were delightful.
Dislikes:
I am very into interiors, and on our way to our room felt the landings and stairs very tired !!
However it was obvious as we got to the West Wing that refurbishment was taking place, and our room goo
Guest Review for The Mount Pleasant Hotel, Great Malvern
Constanze
Family with older Children
Stayed: Jun '17
4
Would not recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"overnight stay"
We only needed the room for one night, as my child was sitting exams at the local college.… Read more
"overnight stay"
We only needed the room for one night, as my child was sitting exams at the local college. Read less
Likes:
Easy check-in - location was excellent, as we were able to walk to the college and railway station. However, if you have difficulties walking, the steep hill climb up would be too difficult.
Dislikes:
We liked to have breakfast, especially as my child was sitting exams at 8am!It is not offered until 8:30am (too late). Also we like to hike and get up early, so will not stay again unfortunately.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Karin
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"A relaxing haven in the foothills of the Malverns."
This hotel sits at the bottom of the hill for the start of a walk up to the Worcester Beacon and also the Worcestershire Way. The hotel overlooks the magnificent Priory and the rolling hills of Worces… Read more
"A relaxing haven in the foothills of the Malverns."
This hotel sits at the bottom of the hill for the start of a walk up to the Worcester Beacon and also the Worcestershire Way. The hotel overlooks the magnificent Priory and the rolling hills of Worcestershire. Time can be spent walking, ambling to local coffee shops or in the hotel bar or restaurant. Read less
Likes:
The staff were all so friendly and attentive. The hotel pub and restaurant was small and friedly. The food was excellent with massive portions - a kind of pub grub menu but cooked very well.
Dislikes:
None
Guest Review for The Mount Pleasant Hotel, Great Malvern
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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