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The Mount Pleasant Hotel Great Malvern
AA 3 Stars Hotel
Hotel
Guest Rating: 4
See all 188 reviews
Belle Vue Terrace

Great Malvern, 

Worcestershire, 


WR14 4PZ,  United Kingdom
Average Guest Rating for The Mount Pleasant Hotel, Great Malvern
Guest reviews for The Mount Pleasant Hotel, Great Malvern are provided by real guests who have actually stayed at the property.
Rooms:
3.6
Value:
3.8
Friendliness:
4.6
Cleanliness:
4.2
Facilities:
3.6
Staff service:
4.5
Location:
4.6
Breakfast:
4.2
Guest Rating:
4
From 188 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
John
Alone
Stayed: Apr '18
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
1
Facilities:
1
Staff service:
4
Location:
4
Breakfast:
1
"Very shabby for price"
Hotel poor taps wrong way round in rooms shows poor rooms very shabby.no early breakfast available… Read more
"Very shabby for price"
Hotel poor taps wrong way round in rooms shows poor rooms very shabby.no early breakfast available Read less
Likes:
Nothing
Dislikes:
None
Guest Review for The Mount Pleasant Hotel, Great Malvern
Alister
Young Couple
Stayed: Apr '18
3
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
4
"The hotel is moving in the right direction. Soft product great. Physical product a bit lacking"
A short one night away, which had to rescheduled due to snow. The hotel was helpful in rearranging things at the last minute.
I would recommond this place, but it would be qualified by the comments b… Read more
"The hotel is moving in the right direction. Soft product great. Physical product a bit lacking"
A short one night away, which had to rescheduled due to snow. The hotel was helpful in rearranging things at the last minute.
I would recommond this place, but it would be qualified by the comments below (the fields in this form are too short to provide further feedback). Read less
Likes:
We found the staff genuinely friendly and helpful, the location convenient and the overall stay good value for money. Good wifi speed and coverage, thank you.
Dislikes:
Clearly the owners are trying to tidy up an older hotel and there is an element of ‘work in progress’ about the place. The rooms and furnishings are clean and functional but bereft of any character
Guest Review for The Mount Pleasant Hotel, Great Malvern
Victor
Mature Couple
Stayed: Apr '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great food in hotel . Good to have parking on site."
One night stay, have stayed at this hotel before, was better this time.… Read more
"Great food in hotel . Good to have parking on site."
One night stay, have stayed at this hotel before, was better this time. Read less
Likes:
Everything.
Dislikes:
None
Guest Review for The Mount Pleasant Hotel, Great Malvern
Richard
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"A very pleasant weekend"
We came to Malvern for a reunion, and were very pleaded to have chosen to stay at the Mount Pleasant Hotel.… Read more
"A very pleasant weekend"
We came to Malvern for a reunion, and were very pleaded to have chosen to stay at the Mount Pleasant Hotel. Read less
Likes:
The location is fabulous, the hotel is lovely and the staff could not have been friendlier.
Dislikes:
None
Guest Review for The Mount Pleasant Hotel, Great Malvern
peter
Mature Couple
Stayed: Apr '18
3
Would recommend to others.
Rooms:
1
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
2
Breakfast:
5
"very pleasant"
We stayed for two nights, exploring the town and neighbourhood the middle day… Read more
"very pleasant"
We stayed for two nights, exploring the town and neighbourhood the middle day Read less
Likes:
the staff were very friendly and efficient and we enjoyed the meals.
the location is ideal for exploring the town and neighbourhood and the big car park an asset in a town where parking is difficult
Dislikes:
the room is definitely not a double having a small hanging cupboard and a reading light only on one side'we were offered a change after one night but couldn't face carting over everything.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Nicola
Family with older Children
Stayed: Apr '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Great location"
Friendly staff. Dinner,b&b package was good value and the food was very good.comfortable rooms with excellent access to the town and the Malvern Hills would happily stay here again.… Read more
"Great location"
Friendly staff. Dinner,b&b package was good value and the food was very good.comfortable rooms with excellent access to the town and the Malvern Hills would happily stay here again. Read less
Likes:
As above
Dislikes:
No
Guest Review for The Mount Pleasant Hotel, Great Malvern
David
Mature Couple
Stayed: Mar '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent Customer experience"
Warm welcome & all staff showed appropriate empathy… Read more
"Excellent Customer experience"
Warm welcome & all staff showed appropriate empathy Read less
Likes:
As above which emphasised the desire to provide customers with a positive memorable experience.
Dislikes:
A small point but in Room 10 - lovely large bathroom, but one niggle from a man - the toilet seat would not stay in the upright position! Have a smile by all means, but please fix it!
Guest Review for The Mount Pleasant Hotel, Great Malvern
Maryon
With a colleague
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"very relaxing atmosphere"
enjoyable… Read more
"very relaxing atmosphere"
enjoyable Read less
Likes:
lovely big room, excellent breakfast
Dislikes:
some of the areas, floors a little tired,
Guest Review for The Mount Pleasant Hotel, Great Malvern
Patrick
Mature Couple
Stayed: Mar '18
3
Would recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Short break in Malvern"
We used the mount pleasant hotel as a base for a visit to the Morgan factory and sightseeing around Malvern.… Read more
"Short break in Malvern"
We used the mount pleasant hotel as a base for a visit to the Morgan factory and sightseeing around Malvern. Read less
Likes:
On arrival the staff were friendly and helpful and the hotel was a delightful building in the old part of town.
Dislikes:
The room we had was very basic and felt a bit tired?,also we were only given one tiny bar of soap for two people for two days!,the tea and coffee facilities were poor with a cheap plastic kettle.
Guest Review for The Mount Pleasant Hotel, Great Malvern
Nicola
Mature Couple
Stayed: Mar '18
3
Would not recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
2
Staff service:
5
Location:
4
Breakfast:
5
"Nice food, shame about the shower"
Over night stay to meet up with family.… Read more
"Nice food, shame about the shower"
Over night stay to meet up with family. Read less
Likes:
Staff were great, as was the cooked breakfast items. I also stayed for car very lunch which was good too. I would recommend the lunch to others.
Dislikes:
The shower was tiny and raised too high, stepping out of it was slightly hazardous. The bed was also to small. The cereal selection and fruit was a bit limited too. The hair dryer had too short a lead
Guest Review for The Mount Pleasant Hotel, Great Malvern
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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