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The Swan Inn Great Malvern
Self Assessed 4 Stars Guest House
Inn
Guest Rating: 4.5
See all 101 reviews
Worcester Road, Hanley Swan

Great Malvern, 

Worcestershire, 


WR8 0EA,  United Kingdom
Average Guest Rating for The Swan Inn, Great Malvern
Guest reviews for The Swan Inn, Great Malvern are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.5
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.2
Staff service:
4.6
Location:
4.7
Breakfast:
4.6
Guest Rating:
4.5
From 101 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Patricia
Mature Couple
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent location and excellent service"
We stayed for two nights on a short break and from the minute we arrived until the time we left everything was perfect for us. The staff were friendly and helpful and the place very clean and tidy.… Read more
"Excellent location and excellent service"
We stayed for two nights on a short break and from the minute we arrived until the time we left everything was perfect for us. The staff were friendly and helpful and the place very clean and tidy. Read less
Likes:
We liked the location, it was useful for visiting say Malvernn, Upton and Worcester.
Dislikes:
None
Guest Review for The Swan Inn, Great Malvern
Elizabeth
Alone
Stayed: Aug '18
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Overnight stay"
Very short stay so unable to sample all facilities ie restaurant.… Read more
"Overnight stay"
Very short stay so unable to sample all facilities ie restaurant. Read less
Likes:
Convenient location to Three Counties Showground, Very hot so was grateful for the fan in the room.
Dislikes:
None
Guest Review for The Swan Inn, Great Malvern
Ian
Mature Couple
Stayed: Jul '18
4
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Room disappointments"
You are now charging top dollar and some aspects of your hotel do not justify that stance. Our room was noisy because of an adjacent exhaust from the kitchen. We had to close the window to keep th… Read more
"Room disappointments"
You are now charging top dollar and some aspects of your hotel do not justify that stance. Our room was noisy because of an adjacent exhaust from the kitchen. We had to close the window to keep the noise down. As a result we got very hot and slept badly. Furthermore the room was very gloomy with only minimal lighting. For ladies the lack of a proper mirror adjacent to a power plug made drying and combing hair extremely difficult. We have mentioned this before. Not good. Read less
Likes:
The people and the friendly atmosphere.
Dislikes:
There were hordes of flies in the dining room at breakfast time. One of the pork sausages served to us had a very strong flavour which normally indicates that it should not be served.
Guest Review for The Swan Inn, Great Malvern
Kim
Group of Adults
Stayed: Jun '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
3
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"The Hanley Swan added to the success of our big birthday weekend celebrations"
Friends stayed and dined in celebration of a "big" birthday.… Read more
"The Hanley Swan added to the success of our big birthday weekend celebrations"
Friends stayed and dined in celebration of a "big" birthday. Read less
Likes:
Food was fabulous, especially breakfast, thanks to Sam who had the patience to look after 11 of us so efficiently and with a great big smile! We had a fabulous table for dinner, food was fantastic.
Dislikes:
Bed was a little too firm for my liking, but that's my preference. Pillows were hard too. Waitresses could have smiled a little more when serving dinner. But that's me being VERY picky.
Guest Review for The Swan Inn, Great Malvern
Tina
Mature Couple
Stayed: Jun '18
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Nice pub in a lovely location"
Short overnight stay,… Read more
"Nice pub in a lovely location"
Short overnight stay, Read less
Likes:
We enjoyed the pleasant atmosphere of the pub, breakfast was made up of very good produce, served really well.
Dislikes:
we were given the wrong type of room, we had booked a double but got two single beds pushed together. we didn't realise food wasn't served on a Sunday evening until we arrived which was inconvenient.
Guest Review for The Swan Inn, Great Malvern
Susan
Mature Couple
Stayed: May '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"Small but compact rooms. Nice size bathroom."
Very pleasant had delicious evening meal, paid extra but breakfast let it down. Sausage undercooked poached eggs over cooked. There were plenty of other choices on the menu which may have been better… Read more
"Small but compact rooms. Nice size bathroom."
Very pleasant had delicious evening meal, paid extra but breakfast let it down. Sausage undercooked poached eggs over cooked. There were plenty of other choices on the menu which may have been better than.the full English. Read less
Likes:
Pleasant hotel for location, pub very nice good selection of wines and delicious food. Not much else in Hanley Swan though.
Dislikes:
None
Guest Review for The Swan Inn, Great Malvern
Janine
Mature Couple
Stayed: May '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great pub. 1st Class food."
I chose this pub for its location. We were visiting the Malvern spring festival and the pub was on its doorstep. Couldn’t of found a better pub if we tried. Lovely athmosphere and the food was to die… Read more
"Great pub. 1st Class food."
I chose this pub for its location. We were visiting the Malvern spring festival and the pub was on its doorstep. Couldn’t of found a better pub if we tried. Lovely athmosphere and the food was to die for. Read less
Likes:
The amazing meal that we had in the evening has to be top of the list. Room was lovely and quiet. No noise from the pub whatsoever.
Dislikes:
If I had to find one thing I didn’t like, it was that there was no decent shower in the room. It was one over the bath with a shower curtain which I hated.
Guest Review for The Swan Inn, Great Malvern
Alan
Mature Couple
Stayed: May '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Very nice one night stay"
We were visiting the Spring Fair at the Showground and stayed the night before with friends. We all arrived early, enjoyed a cup of tea, took a walk around the village, went to our rooms to rest for… Read more
"Very nice one night stay"
We were visiting the Spring Fair at the Showground and stayed the night before with friends. We all arrived early, enjoyed a cup of tea, took a walk around the village, went to our rooms to rest for while, came down to the bar for a drink followed by a very nice meal. After a restful nights sleep we rose to huge a very well presented breakfast. With the Showground only five minutes up the road it made for a perfect start to our day there. Read less
Likes:
Our room - Gooseberry - was spacious and well appointed. The atmosphere of the pub is warm and friendly.
The food was of a high standard. The village green location. Proximity to the Showground.
Dislikes:
No. My only very minor criticism would be that the shower over the bath could have been fitted better to make the process of standing under it easier.
Guest Review for The Swan Inn, Great Malvern
David
Group of Adults
Stayed: May '18
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great place to stay"
Great… Read more
"Great place to stay"
Great Read less
Likes:
Polite and helpful staff
Dislikes:
None
Guest Review for The Swan Inn, Great Malvern
Suzi
With a colleague
Stayed: Apr '18
3
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
3
"Good But"
We stayed one night and had to be up early the next day , we asked for breakfast at 7:30 but were told chef starts at 8. No flexibility but cereals were left out before. Fine but we couldn’t get into… Read more
"Good But"
We stayed one night and had to be up early the next day , we asked for breakfast at 7:30 but were told chef starts at 8. No flexibility but cereals were left out before. Fine but we couldn’t get into the restaurant at 7:30 it was locked up. At 7:45 we were met by a nice lady who seemed quite frazzled , and turned out she had at least 12 people wanting breakfast , by the time she took our order it was just too kate to eat.
Rooms were good staff friendly , what would make it better is an earlie Read less
Likes:
Location , lovely pub /dinner ( bit expensive tho’) nice rooms and vathroom
Dislikes:
None
Guest Review for The Swan Inn, Great Malvern
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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