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The Swan Inn Great Malvern
Self Assessed 4 Stars Guest House
Inn
Guest Rating: 4.3
See all 155 reviews
Worcester Road, Hanley Swan

Great Malvern, 

Worcestershire, 


WR8 0EA,  England
Average Guest Rating for The Swan Inn, Great Malvern
Guest reviews for The Swan Inn, Great Malvern are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.1
Friendliness:
4.6
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.5
Location:
4.6
Breakfast:
4.4
Guest Rating:
4.3
From 155 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Brian
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Excellent hospitality from Tracy and Carl"
We stayed for 3 nights with dinner, bed and breakfast and were well looked after and fed very well. Tracy, Carl and their staff worked very hard to make our stay enjoyable and there was a very warm an… Read more
"Excellent hospitality from Tracy and Carl"
We stayed for 3 nights with dinner, bed and breakfast and were well looked after and fed very well. Tracy, Carl and their staff worked very hard to make our stay enjoyable and there was a very warm and friendly ambiance at all times. Read less
Likes:
Everything
Dislikes:
Nothing
Guest Review for The Swan Inn, Great Malvern
David
With a colleague
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Friendly people and relaxed environment"
One night stop-over for business trip.… Read more
"Friendly people and relaxed environment"
One night stop-over for business trip. Read less
Likes:
Friendly and relaxed nice country pub
Dislikes:
None
Guest Review for The Swan Inn, Great Malvern
Katherine
With a colleague
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"very comfortable friendly and helpful"
Lovely rooms, good food and friendly staff… Read more
"very comfortable friendly and helpful"
Lovely rooms, good food and friendly staff Read less
Likes:
The room was lovely, the bed and pillows comfortable, everything needed was there and the bar downstairs did good food and drink
Dislikes:
None
Guest Review for The Swan Inn, Great Malvern
Brenda
Alone
Stayed: Jun '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely overnight stay."
Friendly, helpful staff, modern clean room. Real Ale Inn on the village green that does a great breakfast too. Recommended.… Read more
"Lovely overnight stay."
Friendly, helpful staff, modern clean room. Real Ale Inn on the village green that does a great breakfast too. Recommended. Read less
Likes:
Everything
Dislikes:
No
Guest Review for The Swan Inn, Great Malvern
Stephen
Mature Couple
Stayed: Jun '14
3
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
4
Breakfast:
4
"Disappointed given other reviews..."
Stayed overnight. Pub in a lovely setting.
The place needs a little TLC. Chipped paintwork, sticky tables and bare lightbulbs in the hallway.
Dinner wasn't great. Staff were friendly and issues rect… Read more
"Disappointed given other reviews..."
Stayed overnight. Pub in a lovely setting.
The place needs a little TLC. Chipped paintwork, sticky tables and bare lightbulbs in the hallway.
Dinner wasn't great. Staff were friendly and issues rectified immediately but there was a lot of confusion in the restaurant.
Cooked breakfast was good. It would have been nice to have fruit/yoghurt available too.
Nice to have tea/coffee in the room.
We understood the pub to be between leases at present so this may explain the issues. Read less
Likes:
Lovely setting.
Staff friendly.
Cooked breakfast good.
Dislikes:
Room noisy, generator humming all night.
Cigarette ash behind bathroom door. Floor of wardrobe heavily stained/marked.
Guest Review for The Swan Inn, Great Malvern
Melvyn
Group of Adults
Stayed: Jun '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great pub, exellent staff."
comfortable rooms, easy access to local events.
would definitely stay here again.… Read more
"Great pub, exellent staff."
comfortable rooms, easy access to local events.
would definitely stay here again. Read less
Likes:
warm atmosphere, very welcoming.
Dislikes:
no
Response from The Swan Inn:
It was a pleasure to have you all here, Looking forward to next year :)
Guest Review for The Swan Inn, Great Malvern
ERICA
Alone
Stayed: Apr '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Very good, comfortable and relaxed."
The staff were very kind and friendly. Any omissions, which were few, were willingly and readily rectified.
I was visiting Malvern for the first time to celebrate my 70th birthday with all my family.… Read more
"Very good, comfortable and relaxed."
The staff were very kind and friendly. Any omissions, which were few, were willingly and readily rectified.
I was visiting Malvern for the first time to celebrate my 70th birthday with all my family. The hosts readily got involved with my excitement! Read less
Likes:
The relaxed atmosphere and being amongst the pub life and its people.
Dislikes:
None
Guest Review for The Swan Inn, Great Malvern
Jonathan
With a colleague
Stayed: Feb '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Cosy, comfy, and very very friendly"
Stayed with a colleague for 3 nights on business at Three Counties Showground - very handy, just 5 minutes down the road.
Rooms were clean and warm, bed comfy, had everything we needed. The pub itse… Read more
"Cosy, comfy, and very very friendly"
Stayed with a colleague for 3 nights on business at Three Counties Showground - very handy, just 5 minutes down the road.
Rooms were clean and warm, bed comfy, had everything we needed. The pub itself is beautiful, good selection of beers and wines, and the food was not just extremely tasty, but the portions were huge - you will never go hungry here!
The staff were incredibly helpful and friendly, I would definitely stay here again. Read less
Likes:
Loved the atmosphere, the staff, the food, and the location.
Dislikes:
The whole building needs just a little bit of TLC, but the manager seems keen to start work on this asap.
Response from The Swan Inn:
Thanks for your 5 out 5
Guest Review for The Swan Inn, Great Malvern
Russ
Mature Couple
Stayed: Dec '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"An excellent night in a proper country pub."
I can't fault it to be honest. It was everything we expected and more. Friendly staff, great room, really comfy bed and just a nice well cared for atmosphere. Roaring fire, beer, cards and then some t… Read more
"An excellent night in a proper country pub."
I can't fault it to be honest. It was everything we expected and more. Friendly staff, great room, really comfy bed and just a nice well cared for atmosphere. Roaring fire, beer, cards and then some terrific food on the saturday was memorable. Read less
Likes:
Everything, we'll be back.
Dislikes:
No.
Response from The Swan Inn:
I look forward to seeing you both next year and thanks for the 5 out of 5
Guest Review for The Swan Inn, Great Malvern
Nina
Group of Adults
Stayed: Dec '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Character and charm"
Overnight stay in between walking on the Saturday and a busy day in Malvern on the Sunday. Joined by parents and long term friends - booked in for a delicious meal on the Saturday evening, and spot on… Read more
"Character and charm"
Overnight stay in between walking on the Saturday and a busy day in Malvern on the Sunday. Joined by parents and long term friends - booked in for a delicious meal on the Saturday evening, and spot on breakfast on the Sunday morning. Read less
Likes:
Really charming rooms,lovely decoration and furniture. Very friendly, helpful and accommodating staff from arrival to departure. Great location, food, atmosphere, facilities, comfy bed....
Dislikes:
None
Response from The Swan Inn:
Many thanks for a 5 out of 5, always makes me feel good :)
Guest Review for The Swan Inn, Great Malvern
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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