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The Swan Inn Great Malvern
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Guest Rating: 4.3
See all 156 reviews
Worcester Road, Hanley Swan

Great Malvern, 

Worcestershire, 


WR8 0EA,  England
Average Guest Rating for The Swan Inn, Great Malvern
Guest reviews for The Swan Inn, Great Malvern are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.1
Friendliness:
4.6
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.5
Location:
4.6
Breakfast:
4.4
Guest Rating:
4.3
From 156 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
Keith
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Exceptional service provided by the team."
This was a last minute booking as we had a very long journey to make that day. We checked in mid evening and explained that we needed to continue our journey very early the next day. The did everythin… Read more
"Exceptional service provided by the team."
This was a last minute booking as we had a very long journey to make that day. We checked in mid evening and explained that we needed to continue our journey very early the next day. The did everything possible to ensure that we had a breakfast before we left and we very much appreciated all of their efforts. Read less
Likes:
The willingness to make an effort to help us and the friendly nature of all of the staff we dealt with.
Dislikes:
Having to leave so early and missing out on a leisurely cooked breakfast!
Guest Review for The Swan Inn, Great Malvern
Sandra
Alone
Stayed: Aug '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"good for purpose"
attending pony show at 3 Counties Showfield - several of us attending same show.… Read more
"good for purpose"
attending pony show at 3 Counties Showfield - several of us attending same show. Read less
Likes:
nearness to showfield, good room,
Dislikes:
nothing to dislike - thought that there were probably not enough staff to cope with busy periods.
Guest Review for The Swan Inn, Great Malvern
Brian
Mature Couple
Stayed: Jul '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Excellent hospitality from Tracy and Carl"
We stayed for 3 nights with dinner, bed and breakfast and were well looked after and fed very well. Tracy, Carl and their staff worked very hard to make our stay enjoyable and there was a very warm an… Read more
"Excellent hospitality from Tracy and Carl"
We stayed for 3 nights with dinner, bed and breakfast and were well looked after and fed very well. Tracy, Carl and their staff worked very hard to make our stay enjoyable and there was a very warm and friendly ambiance at all times. Read less
Likes:
Everything
Dislikes:
Nothing
Response from The Swan Inn:
Thanks for your review Brian.. It was a pleasure to have you hear
Guest Review for The Swan Inn, Great Malvern
David
With a colleague
Stayed: Jul '14
4
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Friendly people and relaxed environment"
One night stop-over for business trip.… Read more
"Friendly people and relaxed environment"
One night stop-over for business trip. Read less
Likes:
Friendly and relaxed nice country pub
Dislikes:
None
Guest Review for The Swan Inn, Great Malvern
Katherine
With a colleague
Stayed: Jun '14
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"very comfortable friendly and helpful"
Lovely rooms, good food and friendly staff… Read more
"very comfortable friendly and helpful"
Lovely rooms, good food and friendly staff Read less
Likes:
The room was lovely, the bed and pillows comfortable, everything needed was there and the bar downstairs did good food and drink
Dislikes:
None
Guest Review for The Swan Inn, Great Malvern
Brenda
Alone
Stayed: Jun '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely overnight stay."
Friendly, helpful staff, modern clean room. Real Ale Inn on the village green that does a great breakfast too. Recommended.… Read more
"Lovely overnight stay."
Friendly, helpful staff, modern clean room. Real Ale Inn on the village green that does a great breakfast too. Recommended. Read less
Likes:
Everything
Dislikes:
No
Guest Review for The Swan Inn, Great Malvern
Melvyn
Group of Adults
Stayed: Jun '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great pub, exellent staff."
comfortable rooms, easy access to local events.
would definitely stay here again.… Read more
"Great pub, exellent staff."
comfortable rooms, easy access to local events.
would definitely stay here again. Read less
Likes:
warm atmosphere, very welcoming.
Dislikes:
no
Response from The Swan Inn:
It was a pleasure to have you all here, Looking forward to next year :)
Guest Review for The Swan Inn, Great Malvern
ERICA
Alone
Stayed: Apr '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Very good, comfortable and relaxed."
The staff were very kind and friendly. Any omissions, which were few, were willingly and readily rectified.
I was visiting Malvern for the first time to celebrate my 70th birthday with all my family.… Read more
"Very good, comfortable and relaxed."
The staff were very kind and friendly. Any omissions, which were few, were willingly and readily rectified.
I was visiting Malvern for the first time to celebrate my 70th birthday with all my family. The hosts readily got involved with my excitement! Read less
Likes:
The relaxed atmosphere and being amongst the pub life and its people.
Dislikes:
None
Guest Review for The Swan Inn, Great Malvern
Jonathan
With a colleague
Stayed: Feb '14
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Cosy, comfy, and very very friendly"
Stayed with a colleague for 3 nights on business at Three Counties Showground - very handy, just 5 minutes down the road.
Rooms were clean and warm, bed comfy, had everything we needed. The pub itse… Read more
"Cosy, comfy, and very very friendly"
Stayed with a colleague for 3 nights on business at Three Counties Showground - very handy, just 5 minutes down the road.
Rooms were clean and warm, bed comfy, had everything we needed. The pub itself is beautiful, good selection of beers and wines, and the food was not just extremely tasty, but the portions were huge - you will never go hungry here!
The staff were incredibly helpful and friendly, I would definitely stay here again. Read less
Likes:
Loved the atmosphere, the staff, the food, and the location.
Dislikes:
The whole building needs just a little bit of TLC, but the manager seems keen to start work on this asap.
Response from The Swan Inn:
Thanks for your 5 out 5
Guest Review for The Swan Inn, Great Malvern
Russ
Mature Couple
Stayed: Dec '13
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"An excellent night in a proper country pub."
I can't fault it to be honest. It was everything we expected and more. Friendly staff, great room, really comfy bed and just a nice well cared for atmosphere. Roaring fire, beer, cards and then some t… Read more
"An excellent night in a proper country pub."
I can't fault it to be honest. It was everything we expected and more. Friendly staff, great room, really comfy bed and just a nice well cared for atmosphere. Roaring fire, beer, cards and then some terrific food on the saturday was memorable. Read less
Likes:
Everything, we'll be back.
Dislikes:
No.
Response from The Swan Inn:
I look forward to seeing you both next year and thanks for the 5 out of 5
Guest Review for The Swan Inn, Great Malvern
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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