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The Swan Inn Great Malvern
Self Assessed 4 Stars Guest House
Inn
Guest Rating: 4.3
See all 165 reviews
Worcester Road, Hanley Swan

Great Malvern, 

Worcestershire, 


WR8 0EA,  England
Average Guest Rating for The Swan Inn, Great Malvern
Guest reviews for The Swan Inn, Great Malvern are provided by real guests who have actually stayed at the property.
Rooms:
4.1
Value:
4.1
Friendliness:
4.6
Cleanliness:
4.4
Facilities:
4.1
Staff service:
4.5
Location:
4.6
Breakfast:
4.4
Guest Rating:
4.3
From 165 reviews
Sort:Guest Reviews
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
richard john
Mature Couple
Stayed: Aug '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"convenient B&B"
overnight stay… Read more
"convenient B&B"
overnight stay Read less
Likes:
convenience; relaxed friendly attitude of staff
Dislikes:
room was oppressively hot - under the eaves on possibly the hottest day of the year - air conditioning would have been a godsend.
I would have preferred to butter my own toast!!
Guest Review for The Swan Inn, Great Malvern
Marie-Claire
Alone
Stayed: Aug '15
5
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Will be back!"
The staff were extremely helpful and friendly… Read more
"Will be back!"
The staff were extremely helpful and friendly Read less
Likes:
Mainly the improvement in the hotel as a whole.... The food was excellent and very good value for money.
I understand that it is under new management and a lot of improvements have been made.
Dislikes:
No, I enjoyed the stay very much.
Guest Review for The Swan Inn, Great Malvern
Claire
Alone
Stayed: Jul '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Great weekend stay"
In the area for the Upton Blues Festival. I am not a camper so needed somewhere nice to stay with all of the facilities. I was not disappointed… Read more
"Great weekend stay"
In the area for the Upton Blues Festival. I am not a camper so needed somewhere nice to stay with all of the facilities. I was not disappointed Read less
Likes:
The staff were super friendly, the room top notch and the food was out of this world. What more could you ask for?
Dislikes:
Nothing - everything was spot on.
Guest Review for The Swan Inn, Great Malvern
alan
Mature Couple
Stayed: Jun '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"Anniversary weekend"
Travelled 200 miles for Friday and Saturday overnight stay.… Read more
"Anniversary weekend"
Travelled 200 miles for Friday and Saturday overnight stay. Read less
Likes:
Location.
Dislikes:
Room was too warm, not sure if this is because it is located above the kitchen.
Guest Review for The Swan Inn, Great Malvern
Patricia
Alone
Stayed: May '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Clean, comfortable and convenient."
Helpful and friendly staff. Clean room with comfortable bed.… Read more
"Clean, comfortable and convenient."
Helpful and friendly staff. Clean room with comfortable bed. Read less
Likes:
Delicious food in restaurant and good service there.
Dislikes:
Asked for extra milk in my room but it never materialised. Was unable to obtain Wifi signal.
Guest Review for The Swan Inn, Great Malvern
Brenda
Mature Couple
Stayed: May '15
5
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Delightful pub with lovely Atmosphere"
Very helpful friendly Staff. Rather disappointing steak for evening meal considering price paid but everything else top notch.

Excellent breakfast and service throughout stay. Would certainly stay… Read more
"Delightful pub with lovely Atmosphere"
Very helpful friendly Staff. Rather disappointing steak for evening meal considering price paid but everything else top notch.

Excellent breakfast and service throughout stay. Would certainly stay here again. Read less
Likes:
Not noisy at all
Dislikes:
Foam pillows
Guest Review for The Swan Inn, Great Malvern
Yvonne
Mature Couple
Stayed: Apr '15
5
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Relaxing break"
We stayed at the Swan as it was a good location for exploring the Malverns where we had intended to do some walking and sight seeing.… Read more
"Relaxing break"
We stayed at the Swan as it was a good location for exploring the Malverns where we had intended to do some walking and sight seeing. Read less
Likes:
The public areas are modern and have a relaxed feel. It was very comfortable. The food was excellent, especially the breakfast. Service was good, staff were attentive and helpful without being pushy.
Dislikes:
The room was very small and I found the bed very hard. There was no glass in the bathroom. Decorations needed a bit of a touch up.
Guest Review for The Swan Inn, Great Malvern
richard
Alone
Stayed: Oct '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"a very pleasant stay in a great building with very attentive landlord and staff"
as above… Read more
"a very pleasant stay in a great building with very attentive landlord and staff"
as above Read less
Likes:
as above
Dislikes:
no
Guest Review for The Swan Inn, Great Malvern
Keith
Mature Couple
Stayed: Aug '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Exceptional service provided by the team."
This was a last minute booking as we had a very long journey to make that day. We checked in mid evening and explained that we needed to continue our journey very early the next day. The did everythin… Read more
"Exceptional service provided by the team."
This was a last minute booking as we had a very long journey to make that day. We checked in mid evening and explained that we needed to continue our journey very early the next day. The did everything possible to ensure that we had a breakfast before we left and we very much appreciated all of their efforts. Read less
Likes:
The willingness to make an effort to help us and the friendly nature of all of the staff we dealt with.
Dislikes:
Having to leave so early and missing out on a leisurely cooked breakfast!
Guest Review for The Swan Inn, Great Malvern
Robin
Alone
Stayed: Aug '14
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
3
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Home visit"
Visiting the area near where I grew up.… Read more
"Home visit"
Visiting the area near where I grew up. Read less
Likes:
Easy access to Malvern and surrounding area. Friendly staff, good food, pleasant room.
Dislikes:
None
Guest Review for The Swan Inn, Great Malvern
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10  ...Next
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